Cancel Invoice2Go: Easy Method

What is Invoice2Go

Overview

Invoice2Go is a cloud-based invoicing and small business management app that lets users create invoices, estimates and accept payments.

It is offered as a subscription service on the web, Apple App Store (iOS) and Google Play (Android).

Main uses

Small businesses and freelancers commonly use Invoice2Go to issue professional invoices, track payments and manage basic bookkeeping tasks.

The service and billing terms vary depending on whether you subscribed on the web, via Apple or via Google Play.

How to cancel Invoice2Go

Cancel on the web

Follow these steps if you subscribed directly through Invoice2Go’s website.

• Sign in at invoice2go.com.
• Go to Account & settings → Manage subscription.
• Choose Cancel and follow on-screen prompts. The subscription runs until the end of the current billing period.

Cancel on Android (Google Play)

If you subscribed via Google Play, Invoice2Go cannot cancel for you; Google handles billing.

• Open the Google Play Store on your Android device.
• Tap your profile > Payments & subscriptions > Subscriptions.
• Select Invoice2Go and tap Cancel subscription at least 24 hours before the next billing cycle.
• Subscription remains active until the end of the paid period.

Cancel on iOS (Apple App Store)

If you subscribed on iPhone or iPad, you must cancel in your Apple account; Invoice2Go cannot cancel App Store subscriptions.

• Open Settings on your iOS device and tap your name > Subscriptions.
• Select Invoice2Go and choose Cancel Subscription at least 24 hours before the billing period ends.
• The subscription continues until the end of the current billing term.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the paid billing period.

You retain access to features included in your plan through that date.

Renewal and billing

Cancellations prevent future auto-renewals only if completed before the renewal date or the required notice period for App Store/Google Play.

Failing to cancel in time may result in another billing cycle being charged.

Data and account retention

After the subscription period ends, you may lose access to premium features but your account and stored data typically remain subject to Invoice2Go’s data retention policy.

Export important invoices and customer data before losing access to paid features.

Will I get a refund?

General refund policy

Subscription fees are generally non-refundable except as expressly stated by Invoice2Go.

Invoice2Go may, at its discretion, offer refunds, credits or discounts on a case-by-case basis.

Initial purchase refund window

Invoice2Go may offer a full refund within 30 days of the initial purchase only.

Refunds are not provided for renewals, upgrades or subsequent billing periods under the stated policy.

Platform-specific refund routes

• Web & Google Play: Request a refund by contacting Invoice2Go support; refunds are subject to review and the billing policy.
• Apple App Store: Apple handles App Store refunds and Invoice2Go cannot issue refunds for purchases made through Apple.

Invoice2Go plans and pricing

Current plans (App Store Nigeria)

The table below lists plans and monthly/annual pricing converted from Nigerian listing using a conversion rate noted in public pricing data.

Pricing table

Your consumer rights in Nigeria

What Invoice2Go’s policy means for you

Invoice2Go does not provide a statutory 14-day cooling-off period by default; refunds are limited to the 30-day initial window at the company’s discretion.

Auto-renewal must be cancelled in advance as described in the cancellation section to avoid further charges.

Local law and enforcement

Nigerian consumers may have protections under the Federal Competition and Consumer Protection Act (FCCPA) and related regulations.

If you believe your consumer rights were breached, consider contacting the Federal Competition and Consumer Protection Commission: fccpc.gov.ng.

Practical limitations

Several user reports indicate support responsiveness can be inconsistent; practical enforcement of refunds or account issues may require persistence.

Keep documentation and transaction records when seeking remedies through Invoice2Go or local authorities.

Customer experiences

Positive feedback

Many users praise Invoice2Go for ease of use and professional invoice templates, calling it "easy to use" with a seamless experience.

Long-term customers report reliable service over many years for daily invoicing needs.

Negative feedback

Common complaints include steep price increases and unexpected high renewal costs reported by some users.

Other recurring issues are reports of slow or unhelpful customer support, account lockouts, paused payments and loss of access to account data.

Takeaway

Expect straightforward invoicing functionality but be cautious about pricing changes and support response times.

Maintain local backups of invoices and receipts to reduce risk if access or support problems arise.

Documentation checklist

Essential documents to prepare

• Account email and username associated with Invoice2Go.
• Receipt or proof of purchase showing date and amount.
• Subscription ID or plan name from your account or store receipt.
• Screenshots of billing date, renewal notice and subscription page.

Optional helpful items

• Transaction ID from Apple or Google Play receipts if applicable.
• Copy of any correspondence with Invoice2Go support or screenshots of chat logs.
• Exported invoices or customer lists you need to preserve.

Common mistakes

Assuming Invoice2Go can cancel store subscriptions

Many users mistakenly expect Invoice2Go to cancel App Store or Google Play subscriptions for them.

Remember that store subscriptions must be cancelled in your Apple or Google account; Invoice2Go cannot do this.

Missing the cancellation window

Waiting until the renewal date or later often results in an unwanted charge because Apple/Google require notice at least 24 hours before renewal.

Cancel with time to spare and verify cancellation confirmation in the store app or web portal.

Contacting support without details

Contacting support without receipts or transaction IDs slows resolution and reduces chances of a favorable outcome.

Always attach proof of purchase and the subscription information when requesting refunds or cancellations.

Comparative recap

Comparison overview

The table below summarizes cancellation control, refund responsibility and required notice by platform.

Comparison table

After cancelling

What to check immediately

Confirm cancellation in the account area or store subscription screen and keep a screenshot or confirmation email.

Export invoices, client lists and financial records you may need after access ends.

Useful links

• Invoice2Go main site: invoice2go.com
• Invoice2Go support/contact (for web and refund requests): invoice2go.com/contact
• Google Play help for subscriptions: Google Play subscriptions
• Apple support for subscriptions and refunds: Manage subscriptions on Apple
• Federal Competition & Consumer Protection Commission (Nigeria): fccpc.gov.ng

Address

Company address for notices

Invoice2go, LLC

6220 America Center Drive Suite 100, San Jose, CA 95002, USA

Notes on sending notices

If the Terms of Service require written termination notices, send them to the address above and keep proof of delivery.

For subscriptions purchased through Apple or Google, follow the platform procedures first and include platform transaction details in any written notice.