Cancel Midjourney: Step-by-Step Guide

What is Midjourney

Overview

Midjourney is an AI image-generation service that creates images from text prompts. It is commonly used by designers, artists, and hobbyists to generate visuals from descriptions.

Primary use

Users subscribe to Midjourney to access GPU time for generating images via the web or integrated clients. Plans vary by monthly cost and included usage.

How to cancel Midjourney

Cancel on the web

• Go to midjourney.com/account.
• Open the Manage Subscription page and click “Cancel Plan”.
• Cancellation takes effect at the end of your current billing cycle.
• See Midjourney’s cancellation guidance: Cancellations & Refunds.

Cancel via App Store or Google Play

• If you subscribed through Apple or Google, cancel in that platform’s subscription settings.
• Refunds for purchases via those stores must be requested through the App Store or Google Play process.
• See platform guidance: Help Center - refunds via stores.

What happens when you cancel

Access until billing end

When you cancel a web subscription, the cancellation becomes effective at the end of the current billing cycle.

You retain access to the service for the remainder of that paid period.

Renewal and account status

Cancelling stops automatic renewal but does not necessarily delete your account or content.

Check your account settings and Midjourney documentation if you want to delete data or change account details.

Will I get a refund?

Refund policy for web purchases

Web purchases are eligible for a refund only if total GPU usage across the account lifetime is less than 20 GPU minutes.

If eligible, a refund option appears when you cancel. Processing may take up to about 10 business days.

Reference: Requesting a Refund.

Limits and platform differences

• There is no broad 14-day statutory right to a refund - refunds are conditional on GPU usage thresholds, not time-based rights.
• Subscriptions purchased via the App Store or Google Play follow those platform rules; refunds must be handled through those stores.

Midjourney plans and pricing

Overview of plans

Below are the approximate EUR equivalents of Midjourney’s typical monthly plans based on published USD pricing.

These are general conversions and not Nigeria-specific official Midjourney prices.

Your consumer rights in Nigeria

Refund rights and limitations

There is no automatic 14-day statutory right to cancel Midjourney subscriptions according to the provider’s policy.

Refunds for web purchases are only available under the narrow condition of lifetime GPU usage below 20 GPU minutes.

Platform purchases and local expectations

• Subscriptions bought via App Store or Google Play follow each platform’s policies and may offer different rights.
• Reports of recurring billing issues, denied refunds, and opaque account actions mean consumers should keep clear records.

Customer experiences

Positive feedback

Some reviewers on G2 praise Midjourney for producing strong images from text, friendliness to designers, and generally helpful support.

Negative feedback

Many Trustpilot reviews report unexpected charges after cancellation, difficulty obtaining refunds, poor customer support, and occasional account bans.

Other critiques include image quality issues for some prompts, high cost, rapid credit use, and biased or stereotypical outputs for certain cultural prompts.

Documentation checklist

Essential items to collect

• Account email and username used for the subscription.
• Subscription receipt or invoice showing charge dates and amounts.
• Screenshot or record of total GPU minutes used (relevant for refund eligibility).
• Cancellation confirmation screen or email timestamp.
• Bank or card statements showing any disputed charges.

Where to use documents

• Provide receipts/screenshots when requesting refunds from Midjourney support or platform stores.
• Keep records if you need to escalate with payment providers or consumer protection bodies.

Common mistakes

Assuming automatic refunds

Many users expect a time-based (e.g., 14-day) refund right and are surprised to learn refunds are tied to GPU usage limits.

Example: cancelling within days of subscribing does not guarantee a refund unless GPU usage is under 20 minutes lifetime.

Not cancelling in the correct place

Some users cancel in the app but remain subscribed on the platform that processed the payment.

Example: if you subscribed via Google Play, cancelling only on the Midjourney website will not stop Play Store billing.

Comparative recap

At-a-glance differences

The table below compares key aspects between web purchases and store (App Store/Google Play) purchases for quick reference.

After cancelling

Immediate steps

• Save your cancellation confirmation and any on-screen receipts.
• Monitor your bank or card statement for further charges for at least one billing cycle.

Useful links and next actions

• Midjourney cancellations and refunds: Cancellations & Refunds
• Midjourney refund request information: Requesting a Refund
• Platform purchase refunds and support: contact Apple App Store or Google Play support via their apps or websites.
• Community reviews and reports: G2 reviews, Trustpilot, Rest of World on AI stereotypes.

Address

Midjourney headquarters

MidJourney

611 Gateway Blvd, Suite 120

San Francisco CA 94080-7066

United States of America

Note about local address

No Nigeria-specific postal address is provided by Midjourney in the available documentation.

If you need support from within Nigeria, use the online help pages and contact platform stores for store-based purchases.