Cancellation Midjourney: Easy Method

What is Midjourney

Midjourney is an AI image-generation service that creates images from text prompts, typically accessed through a Discord-integrated account and offered via subscription plans. It provides different tiers of GPU time and features (such as Fast/Relax modes and Stealth on higher tiers) to suit hobbyists and professionals.

How to cancel Midjourney

• Web (Manage Subscription page): Log in to your Midjourney account (via Discord), go to the Manage Subscription page, then click “Cancel Plan.” Cancellation takes effect at the end of the current billing cycle and you retain access until then.
• App Store / Google Play (mobile / niji·journey flow): From the app, tap Manage Plan → Manage Subscription; you’ll be redirected to the App Store or Play Store where you cancel the subscription in your Apple or Google account. See niji·journey help for details.

What happens when you cancel

When you cancel a Midjourney subscription on the official web Manage Subscription page, the cancellation is scheduled to take effect at the end of your current billing cycle; you keep access to plan features until that date. Cancelling stops future automatic renewals for that subscription instance, but you must cancel each subscription separately - there is no universal “disable auto-renewals” setting across all subscriptions.

Will I get a refund?

Official Midjourney policy provides refunds automatically during cancellation only if your lifetime usage is below a specific threshold: less than 20 GPU minutes. If you meet that condition, the refund option appears during the cancellation flow and, if issued, may take up to 10 business days to process. The Terms of Service also state that there is no refund for the current subscription period after termination (you simply won’t be charged again), so refunds are limited and not guaranteed for users who exceed the usage threshold. Note that some third-party sources state “no refunds once billed”; this conflicts with the official documented refund exception and highlights why you should follow the official cancellation/refund flow and preserve records.

Midjourney plans and pricing

All official prices are set in USD; CAD figures above are estimates using an assumed exchange rate and may differ on your billing statement due to current rates and bank fees.

Your consumer rights in Canada

Canadian consumer protection laws may provide cooling-off rights or remedies for certain digital purchases depending on the province and the nature of the transaction, but these statutory protections do not automatically override a provider’s stated refund thresholds. Because Midjourney’s documented refund eligibility is limited (notably the under-20 GPU-minutes rule), users who exceed that usage threshold may have limited recourse under the vendor’s policy. If you experience unauthorized recurring charges or Midjourney fails to honour an advertised cancellation or refund, you can escalate the issue through your payment provider (dispute or chargeback) and contact provincial consumer protection agencies for assistance; keep clear records to support any claim.

Customer experiences

Users report mixed experiences: some describe smooth cancellations and quick support responses with refunds processed rapidly, while others report being charged after cancelling, difficulty locating the cancel button, disputes over refunds despite low usage, and slow or unhelpful support. These varied reports suggest that following the official cancellation flow carefully and keeping documentation increases your chances of a smooth outcome.

Documentation checklist

• Account email/Discord ID used for Midjourney
• Screenshot or PDF of the Manage Subscription page showing cancellation (and any on‑screen refund option)
• Copies of billing statements showing charges you dispute
• Support tickets, timestamps, and correspondence with Midjourney support
• Proof of lifetime usage (GPU minutes) if seeking a refund under the under‑20 GPU‑minute rule
• Record of any App Store / Google Play subscription cancellation if applicable
• Proof of sending certified/registered mail (if you send a formal notice) - use registered/certified mail to ensure proof of dispatch

Common mistakes

Some common mistakes lead to continued charges or lost refund opportunities: cancelling the wrong subscription (for example, forgetting an App Store/Play Store subscription while cancelling the web plan), not saving cancellation confirmation or screenshots, assuming refunds are automatic without checking the under‑20 GPU‑minutes rule, and failing to monitor bank/card statements after cancellation. Another frequent issue is relying on third‑party guides rather than following the official Midjourney cancellation and refund pages, which can cause confusion about eligibility and process.

Comparative recap

After cancelling

After you cancel, monitor your bank or card statements for at least one billing cycle to confirm no further charges. If you believe you were incorrectly charged or a promised refund wasn’t issued, open a support ticket with Midjourney and include the documentation from the checklist; reference the official articles on cancellation and refunds when you do. If the provider does not resolve the issue, contact your payment provider to dispute the charge and consider lodging a complaint with your provincial consumer protection agency. Helpful official pages: Midjourney cancellation guide (Canceling Your Subscription), refund request info (Requesting a Refund), and automatic renewal settings (Turning Off Automatic Renewals). For App Store/Play cancellations see the niji·journey help page.

Address

Midjourney Inc., 611 Gateway Blvd., Suite 120, South San Francisco, CA 94080‑7066, United States of America