Cancel Midjourney: Easy Method

What is Midjourney

Overview

Midjourney is an AI image-generation service that creates images from text prompts, accessed primarily via a web account and a Discord interface.

It offers tiered subscription plans that provide different amounts of GPU time, Relax mode, and privacy features such as Stealth Mode.

How people use it

Users subscribe for creative work, concept art, and rapid image iteration using fast GPU minutes or unlimited Relax generation.

Subscriptions are paid monthly or annually and can be managed online through Midjourney's account pages.

How to cancel Midjourney

Cancel via the Midjourney website

• Sign in at midjourney.com and open your account or Manage Subscription page.
• Click the "Cancel Plan" button on the Manage Subscription page to begin cancellation.
• Follow on-screen prompts; cancellation takes effect at the end of your current billing cycle.
• See the official guide: Midjourney: Canceling Your Subscription.

Cancel via App Store or Google Play

• If you subscribed through Apple App Store or Google Play, you must cancel through that store’s subscription management pages.
• Open your device’s subscription settings (Apple ID subscriptions or Google Play Subscriptions) and cancel there.
• Refunds for store subscriptions must also be requested from the respective app store.

What happens when you cancel

Access after cancellation

Cancellation takes effect at the end of your current billing cycle, not immediately on clicking cancel.

You retain access to subscription benefits (including any remaining Fast time) until the cycle ends.

Account data and images

Your account history, images, and generated content remain intact after cancellation.

You can log back in later; images are not automatically deleted when you cancel.

Will I get a refund?

Refunds for web subscriptions (midjourney.com)

Refunds are available only if your account has used less than 20 GPU minutes in total (including Fast/Turbo and Relax).

If eligible, the option to request a refund appears during cancellation; processing can take up to 10 business days.

Reference: Midjourney refund policy.

App Store and Google Play refunds; New Zealand cooling-off

• If you subscribed via Apple or Google, request refunds from the App Store or Google Play directly.
• New Zealand does not have a general 14‑day cooling-off right for digital subscriptions purchased online.
• Your consumer rights under the Consumer Guarantees Act still apply where a service fails to meet acceptable quality or fit-for-purpose requirements.

Midjourney plans and pricing

Pricing overview

Prices below are approximate NZD equivalents converted from USD and may vary with exchange rates.

The listed features are the typical plan features offered by Midjourney.

Plans table

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, services must be of acceptable quality, fit for purpose, and performed with reasonable care and skill.

Businesses cannot contract out of the CGA; a "no refunds" policy does not override statutory rights.

Remedies and limitations

• Possible remedies include repair, replacement, cancellation of the contract, or a refund if services fail to meet guarantees.
• There is no automatic 14‑day cooling-off right for digital subscriptions simply because you changed your mind.
• For guidance, see: New Zealand Consumer Guarantees Act.

Customer experiences

Positive reports

Some users report a straightforward cancellation experience via the website with no upselling or friction.

Community posts note that cancellation simply requires visiting the account page and clicking cancel.

Common complaints

• Reports of unexpected charges or perceived billing after cancellation on some review sites.
• Complaints about denied refunds based on historical GPU usage rather than current cycle usage.
• Frustration with slow or unhelpful customer support and strict content-moderation limits.

Documentation checklist

What to gather before contacting support

• Account email and username used for the Midjourney subscription.
• Payment receipts or bank/credit card statements showing the charge.
• Screenshots of the Manage Subscription page and any cancellation confirmation.
• Invoice dates and the billing cycle start and end dates.
• Records of total GPU minutes used (if available) to check refund eligibility.

How to present your case

• Summarise the issue in one short paragraph and attach the key documents listed above.
• If disputing a charge, raise the issue with your payment provider or app store in addition to Midjourney.
• Keep copies of all correspondence and note dates and ticket numbers.

Common mistakes

Cancellation method errors

Users sometimes try cancelling on the website when their subscription was purchased through Apple or Google, which will not stop store-managed renewals.

Always check which platform handled the original purchase before cancelling.

Refund expectation mistakes

Expecting a 14‑day cooling-off refund for a digital subscription is a common error in New Zealand; the CGA does not provide that right solely for a change of mind.

Another frequent mistake is assuming any small usage qualifies for a refund; Midjourney’s web refund threshold uses total historical GPU minutes.

Comparative recap

At-a-glance comparison

After cancelling

Immediate next steps

Keep a screenshot or confirmation of the cancellation and note the date the billing cycle ends.

Verify that future billing has stopped by checking your bank or card statement the following month.

If you have problems

• If you subscribed via midjourney.com and believe you are eligible for a refund, request it during cancellation or contact support with your documentation.
• If you subscribed via Apple or Google, request refunds via the App Store or Google Play support pages.
• For consumer issues in New Zealand, consider contacting consumer protection authorities; see the CGA guidance: Consumer Guarantees Act.

Address

Headquarters

MidJourney, 611 Gateway Blvd, Suite 120, South San Francisco CA 94080‑7066, United States of America.

Notes for New Zealand users

There is no separate New Zealand postal address for cancellations; use the online Manage Subscription page or your app store subscription settings.

For store-purchased subscriptions, use Apple or Google’s refund and subscription management paths.