What is Myperfectresume
Service overview
Myperfectresume is an online resume-building service that provides templates, editing tools and career resources to help users create professional resumes and cover letters.
The service is available on the web and via mobile apps, and offers subscription plans that include downloads and full access to templates and builder features.
How people use it
Users typically sign up to access premium templates, download formatted resumes, or get step-by-step help building application documents.
Billing can occur through Myperfectresume’s website or through in-app purchases on Apple’s App Store and Google Play.
How to cancel Myperfectresume
Cancel on the web
- Log in at myperfectresume.com.
- Go to My Account → My Settings → Subscriptions, then click "Cancel Subscription".
- You should receive a cancellation confirmation number by email; keep that number for your records.
Cancel on iOS or Android
- If you subscribed on iOS, open your Apple ID subscriptions in the App Store and cancel there; Myperfectresume cannot cancel App Store subscriptions for you.
- If you subscribed on Android, cancel via Google Play subscriptions in the Play Store; Google handles billing and refunds for those purchases.
- For platform-billed subscriptions, use Apple or Google support pages for step-by-step guidance and refund requests.
If online cancellation fails
- Contact Myperfectresume customer support by email or phone and request cancellation; include account details and any confirmation numbers.
- For formal disputes, consider sending registered mail to the company address listed in the Terms & Conditions to strengthen your record.
- Useful references about problems canceling are available at joinchargeback.com and postclic.com.
What happens when you cancel
Access after cancellation
When you cancel a subscription, access typically continues until the end of the paid billing period unless the provider states otherwise.
Download any final copies of your resume or documents before the access period ends if you need local copies.
Billing and renewals
Canceling stops future automatic renewals, but you should retain your cancellation confirmation to prove the request in case of later charges.
If you were billed through Apple or Google, the platform may control renewal timing and cancellation rules.
Data and account retention
After cancellation your account and profile data may be retained according to Myperfectresume’s privacy policy and terms; check their Terms & Conditions for specifics.
If you want data removed, contact support and request account deletion following the company’s procedures.
Will I get a refund?
Web purchases (Myperfectresume billing)
Myperfectresume offers a 14-day money-back guarantee on Premium Access plans if you request cancellation within that initial 14-day period.
Refunds beyond 14 days are not guaranteed and are handled at the company's discretion; see Myperfectresume pricing for details.
App Store and Google Play purchases
If you purchased through Apple or Google, refunds must be requested from Apple or Google directly; Myperfectresume cannot issue refunds for platform-billed subscriptions.
Use Apple’s and Google’s refund processes for in-app purchases when applicable.
Exceptions and dispute options
- Keep cancellation confirmations and transaction records if you need to dispute a charge with your bank.
- If charges continue after cancellation, escalate with your payment provider and consider sending formal written notice to the company.
Myperfectresume plans and pricing
Available plans (derived from Nigerian App Store)
The following prices reflect in-app subscriptions observed for Nigeria and are shown in EUR after conversion.
| Plan | Price (EUR) | Period | Features |
| Monthly Subscription (iOS, Nigeria) | €7.15 | Monthly | Full access on mobile app (resume builder, downloads, templates) |
| Yearly Subscription (iOS, Nigeria) | €19.47 | Annual | Full access on mobile app for one year |
Notes on pricing
Prices were derived from the Nigerian App Store and converted to EUR using recent exchange rates.
Actual billing currency shown on your receipt depends on your device store and bank conversion settings.
Your consumer rights in Nigeria
Relevant Nigerian consumer protections
In Nigeria, the Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights and can accept complaints about unfair business practices.
For unresolved disputes, the FCCPC accepts complaints and can mediate or investigate breaches of consumer protection rules.
How these rights apply to Myperfectresume
Web purchases are subject to Myperfectresume’s stated 14-day refund policy; this company policy coexists with statutory consumer protections in Nigeria.
For platform purchases (Apple/Google), the store operator’s rules usually govern refunds, but you may still seek assistance through your bank or the FCCPC for unfair billing.
Practical steps under Nigerian rules
- Keep all receipts, cancellation confirmations and communications as evidence.
- Raise disputes first with Myperfectresume, then with your payment provider if unresolved.
- If local remedies fail, file a complaint with the FCCPC at fccpc.gov.ng.
Customer experiences
Positive experiences reported
Many users praise Myperfectresume for being user-friendly and offering helpful templates and resume-building tools.
Review summaries note the 14-day money-back guarantee and professional templates that help job seekers create good resumes.
Negative experiences reported
There are numerous complaints about unexpected recurring billing and instances where users report charges continuing after they canceled.
Some users say they were enrolled in auto-renewing plans without clear notice; customer service reports vary in helpfulness.
How to weigh reviews
- Look for recent review trends rather than single reports to assess reliability.
- Retain documentation of cancellations to protect yourself against disputed charges.
Documentation checklist
Essential items to keep
- Account email and username associated with the subscription.
- Order confirmation and payment receipts showing dates and amounts.
- Cancellation confirmation number or email from Myperfectresume.
Optional but helpful items
- Screenshots of subscription pages, billing history, and any error messages when cancelling.
- Copies of emails or chat transcripts with customer support.
- Bank or card statements showing the disputed charge(s).
Common mistakes
Assuming the app provider can cancel platform billing
Many users mistakenly ask Myperfectresume to cancel subscriptions billed via the App Store or Google Play.
Apple and Google control those subscriptions; you must cancel in your device’s store settings.
Not saving cancellation proof
Failing to save the cancellation confirmation or emails is a frequent mistake that complicates disputes.
Always save screenshots and emails immediately after cancelling to use as evidence if billing continues.
Ignoring the billing source
Confusion over whether a charge is from Myperfectresume or from Apple/Google can delay resolution.
Check your receipt and payment method to identify where the charge originated before escalating the issue.
Comparative recap
Quick comparison
The table below summarizes differences between web and platform (App Store / Google Play) subscriptions for cancellation and refunds.
| Aspect | Web (myperfectresume.com) | iOS (App Store) | Android (Google Play) |
| Who bills you | Myperfectresume | Apple / App Store | Google / Play Store |
| How to cancel | Account → My Settings → Subscriptions on the website | Cancel in Apple ID subscriptions in the App Store | Cancel in Google Play subscriptions in the Play Store |
| Refunds | 14-day money-back guarantee on Premium Access (web purchases) | Request via Apple refund process | Request via Google Play refund process |
| Dispute path | Contact Myperfectresume → bank chargeback → FCCPC | Contact Apple → bank dispute → FCCPC | Contact Google → bank dispute → FCCPC |
After cancelling
Immediate steps
- Save the cancellation confirmation email or number and any support correspondence.
- Download any resumes or documents you will need after access ends.
If charges continue
- Contact Myperfectresume support and provide cancellation proof and transaction details.
- If unresolved, contact your bank or card issuer to dispute the charge and consider filing a complaint with the FCCPC.
Helpful links
Address
Main correspondence address
For formal written notices or registered mail, use the company address below as noted in public filings and Terms & Conditions.
Mailing address
City View Plaza II, Ste 6000, 48 Road 165, Guaynabo, Puerto Rico 00968, Puerto Rico