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Cancellation service #1 in Nigeria
Peoplelooker is an online people-search and background information service that aggregates public records and other data to produce reports on individuals.
The service is accessible via web and mobile apps and is typically billed as a subscription for access to report search results.
Users commonly use Peoplelooker to find contact information, address history, and public-record summaries for people they are researching.
Access levels, data returned and billing terms depend on the subscription plan and the platform used to subscribe.
After you cancel, you typically retain access until the end of your current billing period.
No further subscription charges should occur after the cancellation takes effect for that billing cycle.
Your account and any saved searches or profile data may remain according to Peoplelooker's retention practices; request specifics from support if needed.
Always request written confirmation of cancellation (email or screenshot) and keep it for records in case of future disputes.
Peoplelooker generally does not offer prorated refunds; cancelling mid-cycle usually does not result in a partial refund.
Refunds are handled on a case-by-case basis and are not guaranteed under the standard policy.
Publicly available information shows pricing in USD on Peoplelooker's site; no Nigeria-specific EUR pricing or local rates are documented.
If you need the exact cost for a given plan, check your account page or the payment confirmation you received when subscribing.
| Plan | Price (USD) | Notes |
|---|---|---|
| Monthly | Varies | USD pricing shown publicly; regional conversion not documented |
| Annual | Varies | Price and billing frequency depend on selected offer at signup |
| Trial / Promotional | Varies | Trial-to-paid terms have been reported as confusing by some users |
Under Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 (including sections 120, 104, 129), blanket "no-refund" policies can be unlawful.
Consumers have rights to cancel services and obtain reasonable refunds for services not provided or billed unfairly.
Some users report straightforward resolutions from customer service and accurate, helpful search results.
One reviewer noted a prompt credit after contacting support and described the service as reliable for certain searches.
Common complaints include difficulty cancelling, recurring or duplicate charges, confusing trial-to-paid enrollments, and limits to customer support availability.
Other users report outdated or inaccurate information in reports, which can reduce the service's usefulness for some searches.
Users sometimes cancel on the website but remain subscribed via the App Store or Google Play; you must cancel through the platform used to subscribe.
If you signed up on iOS or Android, cancel in Apple Subscriptions or Google Play to stop renewals on that platform.
Failing to request or save written confirmation can make disputes harder to resolve later.
Always save screenshots or emails that confirm the cancellation and any refund promises.
| Feature | Peoplelooker | Typical competitor |
|---|---|---|
| Cancellation ease | Mixed - website and app routes exist, but some users report difficulty | Varies - many competitors offer clear in-account cancellation |
| Refund policy | Generally no prorated refunds; case-by-case refunds possible | Many competitors offer limited prorated or time-based refunds |
| Pricing transparency | USD pricing published; Nigeria/regional pricing not documented | Some competitors display local currency and clearer plan details |
| Data accuracy | Mixed - useful for some searches but reports of outdated/incorrect data | Varies - data quality varies across providers |
| Customer support | Phone, live chat and email available; responsiveness reported as inconsistent | Competitors may offer broader localized support or clearer SLA |
Save any confirmation messages and monitor your bank or card statement for further charges.
If a charge posts after cancellation, contact Peoplelooker support immediately and provide your documentation.
MSC - 217730 P.O. Box 105168 Atlanta, GA 30348‑5168
Email: [email protected]
Phone (US support line): 1‑800‑592‑1753 (daily, 6 AM - 11:30 PM EST)
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Written by Kayode Ogundipe
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.