Cancellation Peoplelooker: Easy Method

What is Peoplelooker

PeopleLooker is an online people-search and background-report service that aggregates public records, contact information, and other data to produce background-style reports and lookups. It offers subscription plans billed in USD for recurring access to reports and unlimited lookups within plan limits.

How to cancel Peoplelooker

• Web account - Log into your PeopleLooker account, go to Account Settings or Billing/Subscription, and select “Cancel Subscription” or “Cancel Membership.” Confirm on screen and save any confirmation; you should receive a confirmation email. You retain access until the end of the current billing period.
• Email - Send an email to [email protected] with your full name, account email, and your 9‑digit member ID. Request cancellation and a written confirmation.
• Phone - Call PeopleLooker support at 1‑800‑592‑7153 (daily 6:00 AM - 11:30 PM EST). Provide name, account email, and member ID, state that you want to cancel, and ask for confirmation and the effective cancellation date.
• Live chat - Log in and use the “Chat with Us Live” option to request cancellation. Ask for the effective cancellation date, access end date, and a confirmation email; save or copy the chat transcript.
• App stores - If you subscribed through Apple (iOS) or Google Play, cancel the subscription in your device/platform subscription settings (iOS: Settings → [Your Name] → Subscriptions → PeopleLooker → Cancel; Google Play: Play Store → Subscriptions → PeopleLooker → Cancel). Notify PeopleLooker support afterward to ensure their records match the platform cancellation.

What happens when you cancel

When you cancel a PeopleLooker subscription through your account, phone, chat, or email, cancellation is acknowledged on screen or by email and your access typically continues until the end of the current billing period. Cancelling mid‑cycle does not automatically prorate the charge or shorten access unless otherwise stated in the confirmation. If you cancel via an app store, the platform controls renewals and may allow access until the end of the platform billing period. Always retain written confirmation of the cancellation and the stated effective date in case of future billing disputes.

Will I get a refund?

PeopleLooker’s standard policy is that subscriptions are billed in full at the start of each billing cycle and cancelling mid‑cycle does not produce a prorated refund. Refunds are not guaranteed and are considered on a case‑by‑case basis - generally issued only for billing errors, unauthorized charges, or other exceptional circumstances. If you purchased through Google Play or the Apple App Store, refunds for in‑app purchases must be requested through those platforms’ refund processes. When PeopleLooker issues a refund, processing may take up to about 10 days to appear on your bank or card statement; if the purchase was through Apple or Google, their processing timelines and policies apply.

Peoplelooker plans and pricing

Your consumer rights in Canada

Under Canadian federal and provincial consumer protection rules, many online purchases have a consumer right to cancel within a short "cooling‑off" period (commonly 14 days under provincial acts such as Ontario’s Consumer Protection Act) and receive a full refund. For in‑app purchases through Apple or Google, refund requests must normally go through those platforms’ processes. If PeopleLooker does not honor a valid cancellation or refund, you may file a complaint with your provincial consumer protection agency, contact your credit card issuer to request a chargeback for unauthorized or erroneous charges, or escalate through other local dispute-resolution channels. Keep documented evidence of attempts to cancel and any confirmation messages - these are essential for complaints or chargebacks.

Customer experiences

User reports vary. Some customers describe responsive support and refunds for specific billing problems after contacting customer service and receiving credit for erroneous charges. Other users report difficulty cancelling, unexpected or continued charges after cancellation, and inaccurate report data. Because experiences are mixed, the safest approach is to follow the cancellation steps above, retain confirmations, and monitor your card or bank statements after cancellation.

Documentation checklist

• Account email and username
• Full name and 9‑digit member ID (if available)
• Screenshots of account billing/subscription page showing plan and renewal date
• Copies of confirmation emails, chat transcripts, or call reference numbers
• Receipts or bank/card statements showing charges you dispute
• Registered‑mail receipt or tracking number if you send a letter

Common mistakes

Many disputes rise from a few recurring mistakes: cancelling on the PeopleLooker site but not the platform when the subscription was purchased through Apple or Google (or vice versa), failing to save or verify the cancellation confirmation, assuming a mid‑cycle cancellation will produce a prorated refund, and not checking which card or account was billed (secondary cards or family accounts can hide the source). For in‑app purchases, users sometimes contact the merchant rather than initiating the refund with Apple/Google, which delays resolution.

Comparative recap

After cancelling

After you cancel, check for and save any confirmation emails or chat transcripts, watch your bank/card statements for unexpected charges, and allow up to a week or two for any approved refunds to appear. If you need to request a platform refund, use Apple or Google’s refund pages; for merchant disputes or failure to resolve a charge, contact your bank or provincial consumer protection office. Helpful links: PeopleLooker support (email) [email protected], Apple subscriptions and refunds Apple refund & subscription help, Google Play refunds Google Play refund info, and Government of Canada consumer protection guidance Consumer protection (Canada).

Address

MSC - 217730 P.O. Box 105168 Atlanta, GA 30348-5168