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Cancellation service #1 in Nigeria
Snoopreport is a service that provides Instagram activity tracking and periodic reports about tracked accounts.
It is offered alongside other services by the same group, while a separate app called Snoop provides budgeting features.
Snoopreport's core features include automated Instagram activity tracking and generation of weekly or periodic reports for tracked accounts.
Reports are non-tangible digital products delivered via the Snoopreport platform and email, per the service terms.
When you cancel a subscription purchased via App Store or Google Play, billing stops at the end of the current billing period.
You retain access to Snoopreport features until the end of that paid period; there is no immediate termination of service.
Reports already delivered to you remain delivered; Snoopreport treats reports as non-tangible irrevocable goods once delivered.
If you want account deletion or data removal, follow Snoopreport's privacy or contact options in the terms; these are separate from subscription cancellation.
If you purchased the Snoop budgeting app via App Store or Google Play, you generally have a statutory right to cancel within 14 days and request a full refund through the store process.
Outside the 14-day window, refunds are typically not provided, though access continues until the subscription period ends.
Below are the commonly listed plans and their EUR-denominated prices converted from global USD rates.
Localised Nigerian pricing was not found; see notes below for currency context.
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Weekly Plan | €0.91 | Weekly | Instagram activity tracking, weekly reports |
| Personal Plan | €4.57 | Monthly | Track up to 2 accounts, weekly reports |
| Small Business Plan | €13.72 | Monthly | Track up to 10 accounts, detailed engagement insights |
| Professional Plan | €41.17 | Monthly | Track up to 100 accounts, full analytics |
Prices shown are EUR conversions (approximate) of global USD-denominated rates; a conversion rate of $1 = €0.915 was used in source data.
No localized EUR or NGN pricing for Nigeria was publicly available in the provided sources.
Nigerian consumers are protected against unfair or deceptive commercial practices under national consumer protection laws and regulations.
The Federal Competition and Consumer Protection Act (FCCPA) provides rights such as protection from misdescription and the right to redress for defective services.
Some customers report that Snoopreport operates correctly after an initial delay and that data becomes accurate after waiting.
These accounts indicate the platform can produce useful insights once tracking stabilises.
Other users complain the reports are unreliable, incomplete, or misleading - examples include incorrect "not active this week" notes despite activity.
Some customers also report difficulty cancelling or dissatisfaction with the scope of tracked data (e.g., private profiles not tracked).
Assuming cancellation must be done on the Snoopreport website: if you purchased via App Store or Google Play, cancellation must be done through that store.
Failure to cancel in the correct platform can lead to continued billing despite contacting Snoopreport directly.
Expecting an automatic refund after cancelling: Snoopreport treats delivered reports as non-tangible irrevocable goods and generally does not refund once delivered.
Not providing evidence: refund exceptions require written proof within a short window (often seven days), so missing that window or lacking evidence may forfeit the claim.
The table below contrasts the budgeting app (Snoop) and the Instagram tracking service (Snoopreport) on cancellation and refund basics.
| Service | Main purpose | Cancellation method | Refund policy | Access after cancellation |
|---|---|---|---|---|
| Snoop (budgeting app) | Personal finance and budgeting | Cancel via App Store or Google Play subscriptions | 14-day statutory refund via store if within 14 days; no refund after that | Access continues until the end of the current billing period |
| Snoopreport (Instagram tracking) | Instagram activity tracking and reports | Cancel via App Store/Google Play if purchased there; no documented web cancellation flow | No refunds once report delivered except limited cases (≥5 failed deliveries in 7 days or misdescription with evidence) | Access continues until end of paid period; delivered reports are retained |
Snoop follows typical app-store consumer protections (including a 14-day right to cancel for purchases via stores).
Snoopreport treats digital reports as generally non-refundable with narrow, evidence-based exceptions; follow the written-claim process in the terms.
Smart Data Solutions LLC
30702 Belle Maison, Laguna Niguel, CA 92677, USA
A second address appears in trademark filings associated with the same legal entity; details for that filing should be consulted in the relevant public trademark record.
If you need to send postal correspondence regarding cancellation or complaints, use the official business address above and include all supporting documentation.
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Written by Kayode Ogundipe
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.