Cancel Bespoke Post: Easy Method

What is Bespoke Post

Service overview

Bespoke Post is a U.S.-based subscription and goods retailer that curates themed boxes and individual products, primarily sold in USD to members and non-members.

How it works

Members receive periodic shipment options and may opt out of monthly selections; non-members can purchase single boxes at higher prices.

How to cancel Bespoke Post

Cancel via website (recommended)

• Log in to your account at bespokepost.com.
• Go to the Membership tab, select "Modify My Membership", and follow prompts to confirm cancellation.
• Confirm the cancellation to ensure the request is recorded.

Cancel by email

• Email [email protected] with your account email, order or membership number, and a clear cancellation request.
• Keep the reply from customer service as proof; allow time for a response and follow up if you do not receive confirmation.

Timing and opt-out window

• Cancellations take effect on the first day of the month following submission.
• If you cancel after the monthly opt-out window (around the 5th), you will still receive and be charged for the current month's shipment.
• App Store or Google Play cancellation instructions are not specified in Bespoke Post's public terms; use the website or email above.

What happens when you cancel

Access and shipments

After you cancel, your subscription will remain active until the end of the current billing cycle and cease on the first day of the next month.

Renewal and billing

Automatic renewals stop after the cancellation effective date, so you will not be billed for future months beyond that date.

Account data and records

Bespoke Post may retain account and order records per its privacy and terms policies; review their Privacy Policy for retention details.

Will I get a refund?

General refund policy

Subscription shipment fees already processed are non-refundable under Bespoke Post's published terms.

Exceptions and returns

• Products may be refunded only if returned according to the Shipping & Returns Policy.
• There is no general 14-day global right of withdrawal or cooling-off period stated in Bespoke Post's terms.
• If you believe you are eligible for a return or refund, contact [email protected] and follow the Returns procedure linked on their site.

Bespoke Post plans and pricing

Currency notes

Prices are listed in USD on Bespoke Post; there are no official Nigerian Naira or EUR listings for Nigeria in public sources.

Taxes and shipping

Shipping fees and import taxes may apply for international orders and can increase final cost; check the checkout page for specific charges.

Your consumer rights in Nigeria

What Bespoke Post's terms say

Bespoke Post does not provide an explicit 14-day withdrawal or cooling-off period in its global terms.

Nigerian consumer protections (general guidance)

Nigerian consumers may have rights under local law; for complaints consider contacting the Federal Competition and Consumer Protection Commission (FCCPC).

Payment disputes and chargebacks

• If you were billed incorrectly or did not receive goods, contact your card issuer to understand chargeback options.
• Keep documentation such as order confirmations and correspondence to support complaints or disputes.

Customer experiences

Positive feedback

Many customers praise Bespoke Post's customer service for being quick, knowledgeable, and helpful.

Negative feedback

Some reviewers complain about perceived high product costs, shipping fees, or a decline in value or product quality over time.

Typical resolution stories

There are reports where initial delivery or tracking issues were resolved by customer support, sometimes with refunds or replacements.

Documentation checklist

What to gather before cancelling

• Account email and username used for Bespoke Post.
• Order numbers, membership ID, and recent invoice or billing statements.
• Payment method details (last four digits) and transaction dates.

What to keep after contacting support

• Copies or screenshots of cancellation requests and any confirmation messages.
• All email correspondence with [email protected] and return tracking numbers if applicable.
• Receipts, refund confirmations, and bank statements showing charges or credits.

Common mistakes

Missing the opt-out window

Many customers cancel after the monthly opt-out deadline (around the 5th) and are still charged for that month's shipment.

Using the wrong cancellation channel

Assuming app-store cancellation or not logging into the website can result in an incomplete cancellation. Use the website Membership tab or email [email protected].

Poor documentation

Not saving order numbers, confirmation emails, or return tracking can make disputes and chargebacks harder to resolve.

Comparative recap

Quick takeaway

Cancel early in the month, keep documentation, and expect limited refunds for already-processed subscription shipments.

Next steps

Use the Membership tab to cancel, keep confirmations, and contact your bank if unauthorised charges occur.

After cancelling

What to monitor

• Check your email for a cancellation confirmation and retain it for records.
• Review your next bank or card statement to ensure no unexpected renewals are charged.

Helpful links and contacts

• Terms of service: Bespoke Post Terms
• Shipping & Returns info: Bespoke Post Shipping & Returns (see Terms)
• Support email: [email protected]

Address

Mailing address

Bespoke Post, 151 W 25th St, 5th Floor, New York, NY 10001, United States.

Notes about local addresses

No Nigerian-specific postal address for cancellations was found in Bespoke Post's public terms or contact pages.