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Cancellation service #1 in Nigeria
Function Of Beauty is a direct-to-consumer personal-care brand that makes customizable hair and body products sold as single purchases or recurring subscriptions.
Customers create a profile, select goals and ingredients, and receive personalized formulas delivered on a cadence they choose.
Products are custom-blended per order, which is why many items are labeled non‑refundable once processed.
Orders can be one-time purchases or subscription deliveries that automatically renew unless cancelled before the next billing date.
If you cancel at least 48 hours before the next billing date, the subscription will not renew and you will avoid the next charge.
If an order is already billed or filled when you cancel, that order will still be processed and shipped; cancellation applies to subsequent deliveries.
Your account remains active and you can log in to review past orders, update preferences, or restart a subscription.
Personalization profile data is typically retained unless you request account deletion via support.
Function Of Beauty generally does not offer refunds once a custom order has been billed or processed because products are personalized.
One-time (non-subscription) orders are also treated as non‑refundable under the standard policy.
Function Of Beauty sells both subscription and one-time purchase options for customized products.
Prices are listed on the official site in USD and may vary with promotions and shipping.
| Plan type | Typical starting price (USD) | Notes |
|---|---|---|
| Subscription | $21.60 | Starting subscription price listed on the official site; subject to change. |
| One-time purchase | $27.00 | One-time order price; products are personalized and generally non‑refundable after processing. |
| Shipping to Nigeria | Varies | Site lists USD pricing; shipping and import fees to Nigeria depend on carrier and local taxes. |
Under general international e-commerce norms, Nigerian consumers are typically entitled to a “cooling-off” period (often 14 days) for distance purchases.
However, Function Of Beauty’s policy that custom products are non‑refundable after processing may affect statutory rights unless local law requires otherwise.
Consumers in Nigeria should verify their rights with local authorities before ordering or after a dispute.
Consider contacting the Standards Organisation of Nigeria (SON) or the Consumer Protection Council for guidance on enforcement and withdrawal rights.
Many customers praise Function Of Beauty’s customization features and the appeal of personalized formulas.
This customization is frequently cited as the brand’s main advantage in reviews.
Several reviews report difficulty cancelling subscriptions, including reactivated subscriptions or cancelled orders not being honoured.
Other common complaints include unauthorized or repeated charges, poor or slow customer service, and concerns about price increases or perceived reduced value.
See user feedback samples: Trustpilot reviews.
A frequent error is cancelling too close to the next billing date. Function Of Beauty advises cancelling at least 48 hours before billing.
If cancellation occurs after billing, the order will often still be processed and shipped.
Users sometimes cancel on the website but forget the subscription is billed through Apple or Google Play, which continues to charge until cancelled in that store.
Always verify whether your subscription is billed directly by Function Of Beauty or by a third party (Apple/Google) and cancel there if needed.
| Feature | Function Of Beauty | Typical subscription beauty brand |
|---|---|---|
| Cancellation ease | Self-serve online/app cancellation available; some users report difficulties in practice. | Varies by company; many offer clear web/app cancellation but experiences differ. |
| Refund policy | Custom orders non‑refundable after processing; limited exceptions for defects or reformulation requests. | Some brands offer easier returns for non-custom items; custom formulas are commonly non‑refundable. |
| Customer support | Mixed reviews: praised by some, criticized by others for response time and issue resolution. | Support quality varies widely; smaller brands may be faster, larger ones may have slower response times. |
| Customization | High: personalization is a core differentiator and frequently praised. | Lower: many competitors sell standard formulations or limited customization. |
Immediately save or screenshot any cancellation confirmation you receive by email or in-app.
Check upcoming bank or card statements to confirm that future renewals do not appear.
Function Of Beauty main corporate mailing address (U.S. headquarters):
166 Crosby Street, 10th Floor, New York, NY 10012, USA.
No specific Nigerian postal address was found; for formal complaints consider sending registered mail to the U.S. corporate address above.
Also keep copies of all correspondence and follow up with local consumer protection bodies if you need assistance enforcing rights in Nigeria.
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Written by Kayode Ogundipe
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.