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Cancellation service #1 in Nigeria
Boxycharm is a beauty subscription service that ships curated boxes of makeup and skincare products on a recurring basis.
Subscribers typically receive full‑size items and discovery products from various brands as part of monthly or quarterly plans.
Boxycharm is primarily operated for customers in the United States and lists prices in USD for U.S. plans.
Public information indicates Boxycharm does not ship to Nigeria; international availability is limited.
After cancellation, you will not be billed for future billing cycles once the cancellation is processed.
Any box already processed or shipped before cancellation is usually still delivered and considered fulfilled by the service.
Your Boxycharm account typically remains accessible for order history and account settings after cancellation.
You should keep a copy of the cancellation confirmation email and any receipts for future reference or disputes.
Boxycharm generally does not issue refunds for boxes that have been processed or shipped.
The official help centre states refunds are not typical; expect limited refund availability in most routine cases.
Boxycharm publicly lists plans and prices in USD for U.S. customers. Example pricing (USD) commonly cited in public sources is shown below.
Boxycharm does not list EUR pricing for Nigeria and does not ship to Nigeria according to public data.
If you are outside the United States, check official channels for availability before subscribing.
| Plan | Typical price (USD) | Billing frequency |
|---|---|---|
| Base | $25/month (USD) | Monthly |
| Premium | $35/month (USD) | Monthly |
| Luxe | $49.99 | Every three months |
| Prepaid plans | Varies (modest discounts) | Prepaid terms vary |
Under the Federal Competition and Consumer Protection Act (FCCPA) 2018, Nigerian consumers have rights to refunds or replacements when goods are defective, misrepresented, or unfit for use.
Blanket "no‑refund" policies that deny remedies for defective or misrepresented goods may violate Nigerian law.
If a product never arrives, arrives damaged, or was misrepresented, you may be entitled to a refund or replacement under the FCCPA.
Keep records of orders, correspondence, and evidence of damage or non‑delivery when asserting your rights. Reference on consumer rights: AWJAI on refunds in Nigeria.
Many subscribers appreciate the perceived value of full‑size beauty products and discovering new brands through curated boxes.
Some reviewers and reviewers on platforms like Influenster note satisfactory customer service responses in certain cases.
Frequent negative reports include poor customer service, difficulty cancelling, and delayed or missing responses from support.
Other complaints cite receiving damaged, expired, or incorrect items and occasional unauthorized charges or renewals that required bank disputes.
Trying to cancel after a box has already been processed is a common mistake; processed orders are usually non‑refundable.
Always cancel before the next billing date and confirm you received a cancellation confirmation email.
Not saving cancellation confirmations, receipts, or correspondence makes disputes harder to resolve.
If support is unresponsive, escalate with your payment provider promptly and keep copies of all attempts to contact Boxycharm.
The table below summarizes key cancellation routes, expected steps, and refund likelihoods to help you choose the best method.
Cancel via the Boxycharm website for the clearest audit trail and to obtain an explicit confirmation email.
If you subscribed through Apple or Google, cancel through their subscription systems to stop future billing there.
| Method | How to cancel (short) | Refund likelihood | Notes |
|---|---|---|---|
| Website / Boxycharm account | Account Settings → My Subscriptions → Cancel | Low (except exceptions) | Best for a direct confirmation email. See official guide: help article. |
| Apple App Store (iOS) | iPhone Settings → your name → Subscriptions → Cancel | Low (Apple handles billing) | Cancel in Apple settings to stop App Store renewals; keep Apple confirmation. |
| Google Play (Android) | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel | Low (Google handles billing) | Cancel in Google Play to prevent future charges; keep Play confirmation. |
Check your email for a cancellation confirmation and retain it as proof of cancellation.
Monitor your bank or card statements for any unexpected post‑cancellation charges and prepare to dispute them if necessary.
Boxy Charm, Inc. 880 SW 145th Ave., Suite 300 Pembroke Pines, Florida 33027 United States
No Nigeria‑specific postal or correspondence address for Boxycharm was found in public sources.
If you need to send written correspondence, use the U.S. corporate address above and keep tracked proof of posting.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Chukwuma Igwe
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.