Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Frndly Tv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Frndly TV: Easy Method
What is Frndly TV
Overview
Frndly TV is a US-based streaming service offering live TV channels, on-demand shows and a cloud DVR at low monthly prices.
It targets budget-conscious viewers with family-friendly channels and tiered plans for different device counts and DVR retention.
How it is provided
Frndly TV operates primarily from the United States and sells subscriptions online or through platforms like Roku, Amazon Fire and VIZIO.
Because it is a foreign provider, billing, customer support and legal jurisdiction are handled under its corporate terms and US-based contacts.
How to cancel Frndly TV
Cancel via FrndlyTV.com (card or PayPal)
- Sign in to your Frndly TV account.
- Select "Turn Off Auto-Renew".
- Confirm cancellation on the prompts until you see confirmation of cancellation.
- You will receive a confirmation email upon success; access remains until the end of the current billing period.
Cancel via a device platform
- Roku: Go to your Roku Subscriptions, select "Manage Subscription" for Frndly TV and turn off Auto-Renew.
- Amazon Fire: Go to your Amazon Subscriptions, select "Cancel Subscription" for Frndly TV and follow prompts.
- VIZIO: Log into your VIZIO account, go to Subscriptions & Purchases, select "Update" next to Frndly TV and cancel.
Tips before cancelling
- Turn off auto-renew during a free trial to avoid charges; you keep access for the full trial period.
- Check which platform billed you (FrndlyTV.com, Roku, Amazon, VIZIO) to cancel in the right place.
What happens when you cancel
Access after cancellation
After cancellation you retain access to Frndly TV until the end of your current paid billing period or until the free trial ends.
No immediate termination occurs when you successfully turn off auto-renew via the billed platform.
Account and data
Your account remains usable for sign-in and to view saved content until access expires.
Frndly TV may retain account or DVR data according to its policies; contact support for data-specific questions.
Will I get a refund?
Standard refund policy
Generally, Frndly TV does not offer refunds for subscription charges.
The Help Center and business responses indicate refunds are not provided as a standard practice.
Exceptions and trial refunds
- On rare, one-time exceptions prorated refunds have been issued, sometimes minus a processing fee (examples cited: $15 or $0.99).
- If you are in a 7-day free trial, cancel anytime during the trial to avoid charges; you keep full trial access until it ends.
- If you believe you were wrongly charged, contact the billing platform (card issuer, PayPal, Roku, Amazon) for dispute or chargeback options.
Frndly TV plans and pricing
Overview of available tiers
Frndly TV sells multiple plans with differences in video quality, simultaneous devices and DVR retention.
Prices below are approximate EUR conversions from USD and may vary with payment provider exchange rates and fees.
Pricing table (approximate)
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Basic (annual equivalent) | approx. €6.43 - €6.90 /month | Monthly (billed annually) | SD, 1 device, 50+ channels |
| Classic (annual equivalent) | approx. €7.20 - €8.00 /month | Monthly (billed annually) | HD, 2 devices, unlimited DVR (3 months retention) |
| Premium (annual equivalent) | approx. €9.00 - €10.50 /month | Monthly (billed annually) | HD, 4 devices, unlimited DVR (9 months retention) |
| Basic (monthly) | approx. €8.20 - €9.00 /month | Monthly | SD, 1 device |
| Classic (monthly) | approx. €10.00 - €11.20 /month | Monthly | HD, 2 devices, DVR |
| Premium (monthly) | approx. €11.60 - €13.50 /month | Monthly | HD, 4 devices, DVR |
Your consumer rights in Nigeria
General consumer protections
Nigerian consumer protection frameworks generally require clear terms, accurate billing and that services match what was paid for.
There may be a cooling-off principle or rights to remedies where services are not delivered as described.
How this applies to foreign providers
Because Frndly TV is a foreign provider, applying Nigerian consumer law depends on payment method and contractual terms.
- Check local consumer protection bodies for guidance on cross-border digital services.
- Consider contacting your bank or payment provider about chargebacks or disputes if you cannot get a refund directly.
Customer experiences
Positive feedback
- Users praise the low price and value for family-friendly channels.
- Some report a good DVR experience and easy trial activation.
Negative feedback
- Frequent complaints include excessive commercials, technical issues like buffering and crashes, and difficulty cancelling.
- Billing complaints cover accidental yearly charges, overcharging and limited refunds or processing fees deducted when refunds are made.
Documentation checklist
What to gather before you cancel
- Account email and password used to register with Frndly TV.
- Proof of payment (card statement, PayPal transaction or platform invoice).
- Subscription platform name (FrndlyTV.com, Roku, Amazon, VIZIO).
What to keep after cancellation
- Cancellation confirmation email or screenshot showing "Turn Off Auto-Renew" completion.
- Billing dates showing when access ends and any charges you dispute.
Common mistakes
Confusing "turn off auto-renew" with immediate cancellation
Some users think turning off auto-renew ends access immediately; in fact it stops future billing but leaves access until the period ends.
Example: turning off auto-renew mid-month still allows streaming until the paid month expires.
Not checking which platform billed you
Cancelling in the wrong place (e.g., cancelling FrndlyTV.com when billed through Roku) will not stop charges.
Always verify whether your subscription was purchased directly or via a device app store before cancelling.
Comparative recap
At-a-glance comparison
The table below summarizes the main differences in device limits, DVR retention and approximate monthly price ranges.
Comparison table
| Plan | Devices (simultaneous) | DVR retention | Approx. price (EUR/month) |
|---|---|---|---|
| Basic | 1 device | None or limited | €6.43 - €9.00 |
| Classic | 2 devices | Unlimited DVR (3 months retention for annual equivalent) | €7.20 - €11.20 |
| Premium | 4 devices | Unlimited DVR (9 months retention for annual equivalent) | €9.00 - €13.50 |
After cancelling
What to expect next
Expect a confirmation email after successful cancellation; keep that email until the billing period ends.
Access continues until the end of the current billing cycle or the end of the free trial.
Where to get help
- Frndly TV Help Center (billing and cancellations): support.frndlytv.com
- Details about the 7-day free trial: Frndly TV Free Trial information
- If you were billed through a device store, use your Roku, Amazon or VIZIO account billing pages to manage or dispute charges.
Address
Corporate mailing address
Frndly TV, Inc.
1777 S. Harrison St., Ste 405, Denver, Colorado 80210, United States
Notes about local contact
No Nigeria-specific postal or local support address is publicly listed; support is provided online through the Help Center and platform billing channels.
If you need dispute assistance, consider contacting your payment provider or local consumer protection agency in Nigeria.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.