Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Peacock service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Peacock: Easy Method
What is Peacock
Overview
Peacock is a streaming service owned by NBCUniversal that offers TV shows, movies, sports, and original programming.
The service provides free and paid tiers, with streaming access managed through user accounts and platform subscriptions.
Availability
Peacock primarily serves customers in regions where its service is offered and is accessible via web browsers, mobile apps, and supported devices.
Billing and cancellation processes can differ when you subscribe directly to Peacock or through third-party platforms.
How to cancel Peacock
If you subscribed directly (Peacock website)
- Sign in to your account at peacocktv.com.
- Go to Account → Plans & Payments → Cancel Plan.
- Follow the on-screen prompts to confirm cancellation and note the date your access will end.
If you subscribed via an app store or other provider
- Google Play (Android): Open the Google Play Store → Payments & Subscriptions → Subscriptions → Peacock and cancel there.
- Apple App Store (iOS): On your device go to Settings → Apple ID → Subscriptions → Peacock and cancel there.
- Other third parties (Roku, Amazon, etc.): Cancel through the provider’s subscription management - third-party terms handle billing and cancellation.
What happens when you cancel
Access after cancellation
If you cancel before the end of your current billing period, you will retain access until that billing term ends.
Cancellation stops future renewals but does not immediately close your account or erase viewing history.
Renewal and data
Automatic renewals will stop after cancellation, subject to the provider that billed you.
Account data and settings may remain on file; consult Peacock’s terms or your account settings for data retention details.
Will I get a refund?
General refund policy
Peacock generally does not issue prorated refunds or credits for unused days unless required by law or in specific cases such as an immediate upgrade.
The standard policy is no refunds for mid-cycle cancellations or partial billing periods.
Exceptions and practical notes
- Free trials: cancel before the trial ends to avoid being billed.
- Refunds may be discretionary; some users report promises of refunds that were not processed.
- If you were billed through a third party (Apple, Google, Roku, etc.), that provider’s refund rules apply.
Peacock plans and pricing
Plan overview
The exact prices available to you depend on region, promotions, and whether billing is direct or via a third party.
If billing details are not shown in your account, contact the billing provider or check the subscription settings on your device.
Pricing table
| Plan | Price | Billing Cycle | Notes |
|---|---|---|---|
| Free | Varies | Varies | Limited catalog; ad-supported |
| Premium (with ads) | Varies | Monthly / Annual | Paid tier with ads; features depend on region |
| Premium Plus (ad-free) | Varies | Monthly / Annual | Ad-free option; device and region limitations may apply |
Your consumer rights in Nigeria
Local expectations
Under Nigerian consumer rights principles, digital subscriptions should include clear terms on cancellation and refunds.
Unfair practices such as continuing to bill after cancellation or withholding promised refunds can be challenged.
Escalation options
- If a refund commitment is not honoured, you may escalate to local consumer protection bodies or your bank.
- When billed via third parties (Apple, Google), you also have recourse under those platforms’ refund processes (for example, Apple’s reportaproblem tool).
Customer experiences
Positive feedback
Some users report high satisfaction with Peacock’s content selection and specific shows that they rewatch frequently.
Trustpilot includes praise for programming and user enjoyment of certain titles.
Negative feedback
Complaints include unexpected charges, delayed or missing refunds, and difficulty cancelling when billed by third parties.
Community reports (Trustpilot, Reddit) show instances of billing continuing after cancellation or confusion over available cancellation options.
Documentation checklist
What to gather before contacting support
- Account email and username used for Peacock.
- Order receipts, subscription confirmation emails, or billing statements.
- Transaction IDs or payment processor references (Apple, Google, bank).
Additional helpful items
- Screenshots of subscription pages, cancellation attempts, or error messages.
- Dates and times of cancellation attempts and any support communications.
- Device information and platform used to subscribe (web, iOS, Android, Roku, etc.).
Common mistakes
Assuming cancellation happens everywhere
Example: Cancelling inside the Peacock app does not stop charges if you subscribed through Apple or Google.
Always check the platform that processed the original payment and cancel there if required.
Expecting automatic refunds
Example: Users often assume prorated refunds will be issued when they cancel mid-cycle; Peacock’s policy typically does not provide prorated refunds.
If you believe a charge was incorrect, collect documentation and contact the billing provider or Peacock support promptly.
Comparative recap
Quick comparison
The table below summarizes how to cancel and refund expectations by billing method.
Comparison table
| Provider | How to Cancel | Refund Policy | Key Notes |
|---|---|---|---|
| Peacock website (direct) | Account → Plans & Payments → Cancel Plan | No prorated refunds generally; refunds discretionary | Access remains until end of billing term |
| Google Play (Android) | Google Play Store → Payments & Subscriptions → Subscriptions → Peacock | Subject to Google Play refund rules | Manage subscription through Google account |
| Apple App Store (iOS) | Settings → Apple ID → Subscriptions → Peacock | Subject to Apple refund process (reportaproblem.apple.com) | Apple handles billing and refunds |
| Other third parties (Roku, Amazon, etc.) | Cancel via the third-party account management | Third-party provider terms apply | Peacock’s terms defer to third-party billing arrangements |
After cancelling
What to check immediately
- Confirmation email from Peacock or the billing provider confirming cancellation and final access date.
- Bank or card statements to verify no further charges occur after the final billing date.
Useful links and support
- Peacock Terms of Use
- Peacock Help Center - How to cancel
- Peacock Help - Free trial information
- Refund information and third-party guidance
Address
Corporate mailing address
Peacock TV LLC
30 Rockefeller Plaza, NY 10112, New York, United States
Notes about contacting by mail
For formal disputes or written complaints, include all documentation listed in the checklist and clear contact details.
Consider also contacting your payment provider or local consumer protection authority if issues are unresolved.