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Cancellation service #1 in Nigeria
Shahid VIP is the premium subscription tier of Shahid, a streaming service operated by MBC Group that offers ad-free access to Arabic and international content, live events, and sports add-ons depending on the plan.
Typical features include multi-device streaming, ad-free viewing, early access to some titles, and optional sports or premium event packages depending on the plan selected.
After cancelling, you keep access to Shahid VIP until the end of the paid period for that billing cycle.
No automatic immediate loss of service occurs unless your account has other restrictions.
Cancelling prevents future renewals but does not reverse charges already billed for the current period.
Make sure to cancel the subscription via the same channel you used to subscribe (web, Apple, or Google Play).
Your account and viewing history typically remain unless you delete the account separately.
Content preferences and watchlists may be retained according to Shahid’s account policies.
Shahid’s stated policy is that refunds are not provided for unused time or leftover subscription periods unless required by applicable law.
When you cancel, access continues but the fee already paid is usually not refunded.
Below is a summary of the main plans and approximate prices using available data from app stores and conversions.
Prices shown are approximate and taken from Nigeria App Store listings converted from EUR using an approximate rate (₦1,550/EUR).
| Plan | Price (EUR) | Approx Price (NGN) | Period | Features |
|---|---|---|---|---|
| VIP | €7.68 | approx ₦11,900 | Monthly? | Standard VIP (multi-device, ad-free, content) |
| VIP | Sports | €4.45 | approx ₦6,900 | Monthly? | VIP with sports add-on |
| Ultimate | €6.39 | approx ₦9,900 | Monthly? | VIP Ultimate tier (sports, concerts, premium content) |
| VIP | BigTime | €32.19 | approx ₦49,900 | Maybe Annual or Premium? | VIP BigTime (live events, concerts, premium extras) |
You have the right to cancel Shahid VIP before the renewal date to prevent future charges.
For web cancellations, cancel at least one full day before renewal; for app purchases, cancel at least 24 hours before renewal.
Although Shahid’s standard policy is not to refund, Nigerian consumer protection laws may provide remedies in certain situations.
If you believe you are entitled to a refund under Nigerian law, consider contacting Shahid support and, if needed, a consumer protection authority or legal advisor.
Keep records of purchase receipts, subscription confirmations, and any support correspondence when asserting consumer rights.
These documents will help if you escalate to payment providers or consumer protection bodies.
Some users report smooth, reliable service with fast customer support and quick activation when subscribing.
These positive experiences highlight convenient access to Arabic content and live events for many subscribers.
Frequent negative reports include technical issues such as login failures, unreliable casting to Chromecast, and unsatisfactory support responses.
Several customers have reported being denied refunds after encountering access problems or short-term failures.
Cancelling too close to renewal can result in an unexpected charge because Shahid requires cancellation at least one full day before renewal on the web and 24 hours for app stores.
Always check your renewal date and cancel with sufficient lead time.
If you subscribed via Apple or Google Play, cancelling on Shahid’s website will not stop the app-store renewal and vice versa.
Always cancel using the same vendor used to make the original purchase to ensure termination of auto-renewal.
| Method | Where to cancel | Deadline before renewal | Access after cancel | Refund policy |
|---|---|---|---|---|
| Web / Help Center | Shahid Help Center or account settings on Shahid website | At least one full day before renewal | Access until end of paid period | No refund except where required by law |
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions → Shahid | Cancel before renewal (at least 24 hours recommended) | Access until end of billing cycle | No mid-cycle refund; Apple billing rules apply |
| Google Play (Android) | Google Play Store → Subscriptions → Shahid | Cancel at least 24 hours before renewal | Access until end of billing period | No mid-cycle refund; Google billing rules apply |
Always cancel using the same platform used to subscribe to avoid accidental renewals.
Retention of access until period end is standard across platforms; refunds are exceptional and law-dependent.
MBC Group Headquarters:
Al-Oqaimiyyah, Abu Al-Qasim Al-Mujarrait Street, Diplomatic Quarter, Riyadh 12511 3237, Kingdom of Saudi Arabia.
No Nigeria-specific postal address for Shahid cancellations was identified; most subscription support is handled online or via app-store channels.
If you need formal correspondence, address it to MBC Group headquarters above and include detailed account and transaction information.
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Written by Chukwuma Igwe
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.