Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the A Cloud Guru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel A Cloud Guru: Easy Method
What is A Cloud Guru
Overview
A Cloud Guru (ACG) is an online training platform focused on cloud computing, labs, and certification prep. It provides video lessons, hands-on labs, and sandbox environments for practical learning.
Who it's for
ACG targets individuals preparing for cloud certifications and teams needing cloud skills training. Content is used by learners and businesses worldwide, now integrated with Pluralsight.
How to cancel A Cloud Guru
Cancellation methods
- Web (direct via acloud.guru): Log in → Account Settings → Membership/Billing tab → click “Cancel Subscription” and confirm by typing 'cancel'. Access continues until end of paid period. Source
- App Store (iOS): On iPhone/iPad go to Settings → tap your name → Subscriptions → select A Cloud Guru → tap Cancel Subscription and confirm.
- Google Play (Android): Open Google Play Store app → tap profile icon → Payments & subscriptions → Subscriptions → select A Cloud Guru → tap Cancel Subscription and follow prompts.
- Third‑party payment (PayPal etc.): Log in to the payment processor → go to Billing or Subscriptions → find A Cloud Guru → click Cancel or Stop Payments.
Step-by-step tips
- Cancel via the store you used to subscribe (Apple/Google) to ensure future billing stops immediately.
- If you subscribed on acloud.guru, cancel from Account Settings and type 'cancel' when prompted to confirm.
- Keep a screenshot or confirmation email after cancelling for your records.
What happens when you cancel
Access after cancellation
After cancelling a paid subscription you normally retain access until the end of the paid period. You will not be charged after the current billing cycle ends.
Data and account state
Content progress, profile details and basic account data typically remain tied to your account but access to premium features ends on expiry.
Will I get a refund?
Standard refund policy
ACG's stated policy for memberships outside the EU is no refunds on fees or charges, including partially used periods or bank charges.
Exceptions and special cases
- EU customers: entitled to a full refund within 14 days after membership begins (where EU rules apply).
- Lifetime subscriptions: many users reported termination (integration into Pluralsight) and no refunds; disputes and pro‑rata claims have been raised.
- If you believe the service failed to meet guarantees, see your NZ consumer rights below for remedies.
A Cloud Guru plans and pricing
Pricing table
| Plan | Approx. Price (NZ$) | Period | Key features |
|---|---|---|---|
| Personal Basic (ACG via Pluralsight) | approx. NZ$66.50/month | Monthly | Unlimited courses, labs, practice exams |
| Personal Plus (ACG via Pluralsight) | approx. NZ$89.30/month | Monthly | Includes cloud sandboxes, additional learning paths |
| Business Basic | approx. NZ$66.50/user/month | Monthly | Team management, reporting, hands-on labs |
| Business Plus | approx. NZ$93.10/user/month | Monthly | Custom paths, certification accelerators, SSO |
| Cloud+ (Pluralsight Individual Plan) | approx. NZ$34.20/month | Monthly | Full A Cloud Guru cloud content, labs, certification prep |
Pricing notes
No explicit NZD pricing was found; amounts above are estimates using an approximate USD→NZD conversion (about 1 USD = 1.90 NZD). Local tax, exchange rates and Pluralsight billing may change final prices.
Your consumer rights in New Zealand
Relevant law
The Consumer Guarantees Act 1993 (CGA) provides consumer rights for services supplied to individuals in New Zealand. It covers reasonable care and skill and fitness for purpose.
Implications for A Cloud Guru users
- Businesses cannot contract out of CGA: 'no refunds' clauses may be void against consumers for failures of service.
- Remedies might include a refund, price reduction or correction if the service fails CGA guarantees, depending on the issue and whether your purchase was consumer (not business) use.
Customer experiences
Positive highlights
Many users praise hands‑on labs, cloud playgrounds and practical learning features. Verified reviews note useful learning tracks and concise video lessons for certification prep.
Common complaints
Negative feedback includes reports of outdated or duplicated content, declining quality after acquisition, and poor or slow customer support.
Documentation checklist
What to keep before cancelling
- Subscription confirmation email or invoice showing plan and billing date.
- Payment method receipt (bank/PayPal/Apple/Google) for reference if disputes arise.
- Screenshot of cancellation confirmation or the final “cancel” confirmation screen.
What to prepare for refund or dispute
- Dates of charges and a copy of the billing history from your account or store.
- Detailed notes on the issue (service failure, missing features, terminated lifetime plan).
- Any correspondence with ACG/Pluralsight support and store dispute messages.
Common mistakes
Subscribing via the wrong channel
Example: Cancelling on the website when you originally subscribed through Apple or Google will not stop store charges.
Always cancel through the same channel where the subscription was purchased.
Not saving proof of cancellation
Example: Relying solely on a verbal confirmation or forgetting to screenshot the cancellation page risks continued billing disputes.
Save confirmation emails or screenshots immediately after cancelling.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund likelihood |
|---|---|---|
| Web (direct via acloud.guru) | Account Settings → Membership/Billing → Cancel Subscription (type 'cancel') | Low outside EU; possible under NZ law if service fails |
| App Store (iOS) | iPhone/iPad Settings → your name → Subscriptions → Cancel | Refunds via Apple store policies; contact Apple for chargebacks |
| Google Play (Android) | Google Play → profile → Payments & subscriptions → Subscriptions → Cancel | Refunds via Google Play policies; request from Google if eligible |
| Third‑party payment (PayPal etc.) | Log in to payment processor → Billing/Subscriptions → Cancel | Depends on processor dispute/refund rules; higher chance to stop future payments quickly |
Takeaway
Cancel where you purchased to immediately stop renewals. For refunds, check platform policies and your NZ consumer rights if the service did not meet guarantees.
After cancelling
Next steps
- Confirm you have a cancellation confirmation or screenshot for records.
- Monitor your payment method for further charges for one billing cycle.
Helpful links
- A Cloud Guru (site)
- Pluralsight (ACG integration)
- Manage subscriptions on iPhone or iPad (Apple Support)
- Cancel subscriptions on Google Play
- Consumer Guarantees Act 1993 (overview)
Address
Registered office
A Cloud Guru Ltd - Carnac Place, Cams Hall Estate, Fareham, Hampshire, PO16 8UY, United Kingdom.
Mailing for cancellations or formal notices
If you need a postal address for formal notices, use the registered office above and include account details and proof of purchase.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.