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I hereby notify you of my decision to terminate the contract relating to the Breakthrough Guitar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Breakthrough Guitar: Easy Method
What is Breakthrough Guitar
Overview
Breakthrough Guitar is an online guitar-teaching service that offers video lessons, practice plans, and membership access to instructional content.
The program is delivered via the Breakthrough Guitar website and through mobile app subscriptions on Apple and Google platforms.
Who it's for
It is aimed at beginners and self-taught players who want structured guidance beyond free videos like YouTube.
Some users report rapid progress with the course material, while others find the format too simplified or repetitive.
How to cancel Breakthrough Guitar
Web (breakthroughguitar.com)
- Log into your account on the Breakthrough Guitar website (breakthroughguitar.com).
- Go to Account Settings or Membership and choose Manage Subscriptions.
- Click "Cancel Subscription" and follow the on-screen prompts.
- Look for a confirmation email after cancellation to keep as proof.
Apple App Store
- Open the App Store app on your iPhone or iPad and tap your profile icon.
- Select Subscriptions, find the Breakthrough Guitar subscription, and tap it.
- Tap Cancel Subscription and confirm the cancellation.
Google Play Store
- Open the Google Play Store app and tap the menu (three lines) or your profile icon.
- Go to Subscriptions, select the Breakthrough Guitar subscription, and tap Cancel Subscription.
- Follow the on-screen instructions to confirm cancellation.
Help via email
- If you cannot cancel online, email support@breakthroughguitar.com with your full name, account email, and reason for cancellation.
- Keep copies of emails and any replies; ask for a written confirmation of cancellation if not automatically provided.
What happens when you cancel
Access after cancellation
Typically, access continues until the end of the current billing period unless otherwise stated by the provider.
Retain access confirmation emails and screenshots of membership status for your records.
Renewals and billing
Cancelling should stop future renewals, but user reports indicate recurring charges have occurred for some members.
If charges continue after cancellation, contact your payment provider and keep evidence to support a dispute.
Account data
Canceling your subscription may not delete your account or personal data automatically.
If you want account deletion, request this explicitly by email and request confirmation of removal.
Will I get a refund?
Official policy status
No explicit official refund policy was found in available sources for Breakthrough Guitar.
This means refunds are not clearly guaranteed by the provider in the public information reviewed.
Anecdotal reports and exceptions
- Some user reports describe refunds as difficult to obtain or labeled "nonrefundable".
- Several complaints mention an initial low-cost promotional charge followed by higher recurring charges and limited refund responses.
- Some users say refunds were only issued after escalations such as threats of negative reviews.
What to do if you want a refund
- Cancel the subscription first through the correct channel (Web, Apple, or Google).
- Contact support@breakthroughguitar.com with your cancellation confirmation and a clear refund request.
- If purchased through Apple or Google, you can also request a refund via Apple or Google’s refund processes.
Breakthrough Guitar plans and pricing
Known or reported pricing
There is no comprehensive official pricing table available in the reviewed sources.
Some users report promotional pricing followed by higher recurring charges; treat these reports as user-reported rather than official terms.
Summary table
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Promotional offer (reported) | $27 (reported initial) | One-off then recurring | Users report follow-up recurring charge around $37/month (user reports) |
| Standard membership | Varies | Varies | Official public pricing not verified |
Your consumer rights in New Zealand
Refunds and cooling-off
There is no verified evidence that Breakthrough Guitar offers a 14-day statutory refund or cooling-off period specific to New Zealand purchases.
If a 14-day refund is important to you, ask support for written confirmation before purchasing.
General NZ consumer protections
New Zealand consumer law provides protections for services and goods, but application to specific digital subscription terms depends on the circumstances.
Breakthrough Guitar’s public terms do not explicitly reference statutory NZ rights in the available sources, so seek guidance if needed.
Where to get help in NZ
- For general guidance, consult Consumer Protection NZ: consumerprotection.govt.nz.
- For independent consumer advocacy, see Consumer NZ: consumer.org.nz.
Customer experiences
Positive feedback
Some users report quick progress, moving from YouTube lessons to jamming with backing tracks within days or weeks.
These users describe the program as a worthwhile investment for focused practice and structure.
Negative feedback
Other users describe lessons as oversimplified, repetitive, or poorly structured for some learning styles.
There are multiple complaints about difficulty contacting support, unexpected recurring billing, and challenges obtaining refunds.
Common themes
- Positive: rapid practical progress for some learners.
- Negative: billing transparency and refund difficulty reported by several users.
Documentation checklist
What to gather before contacting support
- Account email and full name used for the Breakthrough Guitar account.
- Screenshots of subscription status, billing entries, and confirmation emails.
- Dates and amounts of any charges you dispute.
How to present your case
- State your request clearly (cancel subscription, request refund, or delete account) and include evidence.
- Keep a record of all correspondence and note any case or ticket numbers provided by support.
Common mistakes
Mistakes when cancelling
People sometimes try to cancel in the app store but actually subscribed via the website (or vice versa), leaving the active subscription untouched.
Always check the original payment source and cancel in the appropriate place (website, Apple, or Google Play).
Mistakes about refunds
Assuming a refund is guaranteed can lead to frustration; Breakthrough Guitar has no verified public refund policy and user reports vary.
If you need a refund, request it promptly, provide evidence, and follow up in writing - don’t rely on verbal promises.
Comparative recap
At-a-glance comparison
| Method | Ease of cancellation | Refund likelihood (reported) | Typical steps |
|---|---|---|---|
| Web (breakthroughguitar.com) | Direct - usually straightforward via account settings | Low to unclear - no official public policy | Log in → Account Settings → Manage Subscriptions → Cancel |
| Apple App Store | Easy via Apple Subscriptions | Depends - use Apple refund process if needed | App Store → Profile → Subscriptions → Cancel |
| Google Play Store | Easy via Google Play subscriptions | Depends - use Google refund process if needed | Google Play → Menu/Profile → Subscriptions → Cancel |
| Email support | Varied - response times differ | Mixed - some users report refunds after escalation | Email support@breakthroughguitar.com with account details |
Advice
Cancel via the same platform you were billed through, keep written proof, and escalate to your payment provider if charges continue.
For disputed charges, use platform refund processes (Apple/Google) in addition to contacting Breakthrough Guitar support.
After cancelling
What to check first
- Confirm you received a cancellation confirmation email and save it.
- Monitor your bank or card statement for any unexpected future charges.
Where to get further help
- Apple refunds and subscription help: Apple Support.
- Google Play refunds and subscription help: Google Play Help.
- NZ consumer guidance: Consumer Protection NZ and Consumer NZ.
Address
Registered / reported address
The only identified postal address in available reports is:
954 Ave Ponce De Leon STE 205 PMB 10178, San Juan, PR 00907, Puerto Rico
Notes
No New Zealand-specific postal address for Breakthrough Guitar was found in the reviewed sources.
If you require a local contact, use the support email and refer to New Zealand consumer resources for further assistance.