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Cancellation service #1 in New Zealand
Lesson Planet is an online subscription service that curates educational resources and lesson plans for K - 12 teachers and educators.
The service provides searchable, professionally reviewed resources and tools to organise collections and manage classroom materials.
When you cancel, your access typically continues until the end of any paid period already billed.
Access to member-only resources will end when your current subscription period expires.
Cancelling stops future automatic renewals; it does not usually issue a retroactive refund unless covered by their refund policy.
If you cancel during a free trial, you should not be charged if cancellation occurs within the trial window.
Your account and saved collections generally remain but access may be limited once the subscription expires.
Export or save important materials before your access ends if you need them offline.
Lesson Planet offers a 45-day money-back guarantee following billing for annual payments.
To request a refund within 45 days of your annual payment, contact Member Success by email or phone as outlined in their help centre.
If you cancel within the 10-day free trial period you will not be charged and no refund is required.
Ensure you cancel before the trial ends to avoid being billed.
Pricing is published in USD and billed annually. No NZD-specific prices were found.
Plans differ by resource access, storage and support level.
All listed monthly-equivalent prices are billed annually as a single payment.
Contact sales for custom or enterprise quotes.
| Plan | Price (USD) | Billing | Key features |
|---|---|---|---|
| Starter | $4.00 USD/month (billed $48/year) | Annual | 150,000 resources; 50 collections; 100 GB storage; email & phone support |
| Pro | $7.00 USD/month (billed $84/year) | Annual | 2.5 million resources; unlimited collections; 1000 GB storage; 1:1 premium support |
| Learning Explorer | Quote required | Annual | Everything in Pro plus unlimited storage, admin management & reporting, dedicated onboarding & account manager |
Under New Zealand law, services must be provided with reasonable care and skill, and consumers may seek remedies if services fall short.
This can include cancellation of unused services or requesting refunds when quality or delivery fails to meet expectations.
Subscriptions bought through the Apple App Store or Google Play are subject to those platforms' refund policies and processes.
Consumers should follow App Store or Google Play procedures for cancellations and refund claims when purchases were made there.
Lesson Planet's 45-day money-back guarantee and web cancellation process provide protections consistent with consumer expectations in New Zealand.
If you encounter issues, raise them with Member Success and, if needed, reference NZ consumer protections when disputing unresolved claims.
Users praise Lesson Planet for professionally curated resources, robust search filters, and useful organisation tools.
Reviews note the straightforward cancellation after the 10-day free trial and effective search-by-standards features.
Reference: Lesson Planet FAQ and a third-party review: Helping Moms Connect.
Some users report occasional irrelevant search results or dead links among returned resources.
These issues are typically noted as limitations rather than dealbreakers in user reviews.
Example: older user review.
A frequent mistake is not cancelling before the 10-day free trial ends, resulting in an automatic annual charge.
Set a calendar reminder a day before the trial expires to avoid unexpected billing.
Another common error is attempting to cancel via the Lesson Planet website when the subscription was bought through the App Store or Google Play.
Always cancel through the platform used to purchase to ensure the subscription and renewals stop.
| Item | Web purchase | App Store / Google Play purchase |
|---|---|---|
| How to cancel | Account → My Account → Manage Membership → Cancel Membership | Manage subscription through Apple App Store or Google Play account settings |
| Refund window | 45-day money-back guarantee for annual payments | Subject to App Store / Google Play refund policies |
| Free trial | 10-day free trial; cancel within trial to avoid charge | Trial rules depend on how the purchase was presented via the platform |
| Pricing currency | USD (billed annually) | USD via platform billing (may be converted to local currency by platform) |
| Support | Contact Lesson Planet Member Success (email/phone) | Contact platform support for billing or subscription issues; also contact Lesson Planet for account questions |
If you purchased on the web, cancel in your Lesson Planet account and contact Member Success for refunds within 45 days.
If you purchased via a mobile store, use that store's subscription management and refund process first.
Lesson Planet headquarters mailing address:
735 State Street, Suite 209, Santa Barbara, CA 93101, USA.
There is no specific New Zealand postal cancellation address listed; cancellations are handled online or via Member Success.
For account or billing assistance, use the Lesson Planet help centre: help.lessonplanet.com.
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Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.