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Cancel LINGOKIDS
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I hereby notify you of my decision to terminate the contract relating to the Lingokids service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Lingokids: Easy Method
What is Lingokids
Overview
Lingokids is a subscription-based educational app and website designed to teach English to young children through games, videos and activities.
Where it is provided from
The service is offered by Monkimun Inc. and is available via the Lingokids website, the Apple App Store (iOS) and Google Play (Android).
How to cancel Lingokids
Cancel via App Store (iOS)
- On your iOS device open Settings.
- Tap your name at the top, choose Subscriptions, select Lingokids and tap Cancel Subscription.
- Note: subscription continues until the end of the current billing cycle; uninstalling the app does not cancel it.
Cancel via Google Play (Android)
- Open the Google Play app and tap your profile icon.
- Go to Payments & Subscriptions > Subscriptions, select Lingokids and tap Cancel subscription.
- Note: subscription ends at the end of the current billing cycle; uninstalling the app does not cancel it.
Cancel on the Lingokids website
- Sign in to the Parents Area on the Lingokids website.
- Tap the Profile icon > Account > "Cancel my subscription" and confirm the cancellation.
- Note: cancellation through the website ends at the end of the current billing cycle.
Important timing and third-party subscriptions
- All cancellations must be made before the renewal date to avoid further charges.
- If you subscribed via a third party (App Store or Google Play), cancel directly with that provider.
- Lingokids will honour cancellations received before renewal except where the App Store policy applies.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing period.
You keep access to all paid content until that date unless otherwise stated by the provider.
Renewal and charges
Automatic renewal stops after cancellation, so you will not be charged on the next renewal date.
Make sure you cancel before the renewal date to avoid an additional billing cycle.
Data and account retention
Cancelling your subscription does not necessarily delete your account or progress data.
Check Lingokids account settings or contact support if you want account deletion or data removal.
Will I get a refund?
Website and Google Play refund policy
Refunds are granted only in exceptional cases and are handled case-by-case at Lingokids’ sole discretion.
- Eligibility windows listed by Lingokids: 7 days for monthly subscriptions;
- 15 days for 3- or 6-month subscriptions; 30 days for yearly or lifetime subscriptions.
Apple App Store refunds
Lingokids cannot refund, cancel or manage App Store subscriptions directly.
If you subscribed through Apple, you must request refunds or cancellations from Apple.
Key exceptions and conditions
- There is no automatic statutory 14-day digital cooling-off right for subscriptions accessed immediately in New Zealand;
- Refunds depend on provider (Apple/Google/Lingokids) and the circumstances of the request;
- If the service is faulty, consumer guarantees may apply (see consumer rights section).
Lingokids plans and pricing
Available plan types
Lingokids offers multiple subscription lengths including monthly, multi-month (3 or 6 months), yearly and lifetime options.
Exact NZ$ prices are not publicly listed; pricing can vary by market and platform.
Pricing table
| Plan | Billing period | Price (NZ$) |
|---|---|---|
| Monthly | 1 month | Varies |
| 3‑month | 3 months | Varies |
| 6‑month | 6 months | Varies |
| Yearly | 12 months | Varies |
| Lifetime | One-off | Varies |
Your consumer rights in New Zealand
Cooling-off and digital purchases
New Zealand law does not generally give an automatic 14-day cooling-off right for digital subscriptions that start immediately.
Any right to a refund for a change of mind depends on the provider’s stated policy.
Consumer Guarantees Act (CGA)
The Consumer Guarantees Act may apply if the service is faulty or not as described.
If Lingokids fails to provide the service with reasonable care and skill, you may have remedies under the CGA.
Practical steps for NZ consumers
- Keep receipts and proof of purchase for any claim under the CGA.
- If you believe the service is faulty, contact Lingokids support first and document your interactions.
Customer experiences
Positive feedback
Many users report that Lingokids is fun, engaging and effective for young children learning English.
Positive reviews often highlight child engagement and clear educational content.
Negative feedback
Other users complain about customer service responsiveness and perceived lack of prorated refunds after cancellation.
Common negative points include buggy experiences, dissatisfaction with refunds and rude or slow support replies.
Balanced takeaway
User experiences vary: the app is frequently praised for educational value, while some customers report issues with support and refund handling.
When considering a subscription, weigh the educational benefits against the refund and support policies.
Documentation checklist
What to keep before cancelling
- Subscription confirmation email or receipt (showing date and plan).
- Payment provider (App Store, Google Play or Lingokids website) and account details.
- Renewal date and billing cycle information.
What to gather when requesting a refund or support
- Screenshots of subscription status and receipts.
- Copies of any communication with Lingokids or the store provider.
- Clear statement of the problem and the resolution you seek (refund, cancellation, fix).
Common mistakes
Uninstalling the app without cancelling
Many users assume deleting the app cancels the subscription. It does not - you must cancel via the provider or the website.
Missing the renewal date
Waiting until after renewal often results in being charged for the next period, which can be hard to reverse.
Assuming automatic prorated refunds
Some subscribers expect prorated refunds when cancelling mid-cycle; Lingokids commonly does not prorate, and refunds are exceptional.
Comparative recap
Quick comparison
The table below summarises cancellation routes and refund responsibility by platform to help you decide where to cancel and who to contact.
Comparison table
| Platform | How to cancel (summary) | Refunds (summary) |
|---|---|---|
| App Store (iOS) | Cancel in iOS Settings > Subscriptions > Lingokids. | Apple handles refunds; contact Apple for refunds - Lingokids cannot process App Store refunds. |
| Google Play (Android) | Cancel in Google Play app > Payments & Subscriptions > Subscriptions > Lingokids. | Refunds via Google Play or Lingokids (exceptional); eligibility windows apply for Lingokids-managed refunds. |
| Website (Lingokids) | Cancel from Parents Area > Profile > Account > Cancel my subscription. | Lingokids may consider refunds in exceptional cases within specified windows for each plan length. |
After cancelling
What to check immediately after cancellation
- Confirm you received a cancellation confirmation email or on-screen confirmation.
- Verify the subscription end date and keep the confirmation for records.
Helpful links and next steps
- Lingokids official website - account and Parents Area.
- Apple Support - request App Store refunds or manage subscriptions.
- Google Play Help - cancel or request refunds for Google Play subscriptions.
- If you need to escalate, save all correspondence and consider contacting your payment provider or consumer protection agency.
Address
Corporate address
Monkimun Inc., the company behind Lingokids, lists a U.S. mailing address for official correspondence.
Mailing address
Monkimun Inc., 2810 N Church St., PMB 42597, Wilmington, DE 19802-4447, USA.