Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mimo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Mimo: Easy Method
What is Mimo
Overview
Mimo is a learning app and web service that teaches coding and related skills through bite-sized, interactive lessons. It offers free content plus paid premium subscriptions for full access to courses and features.
Key features
Lessons are gamified and designed for beginners, with progress tracking, exercises, and optional guided projects. Subscriptions unlock additional content and higher-tier features.
How to cancel Mimo
App Store (iOS) cancellation
- Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
- Find Mimo in your list and choose Cancel Subscription.
- Mimo directs iOS users to Apple for subscription management; Apple handles cancellations and refunds for App Store purchases.
- See Mimo’s support article: How do I cancel my Mimo subscription?
Google Play (Android) cancellation
- Open the Google Play Store app and tap your profile icon, then Payments & subscriptions > Subscriptions.
- Select Mimo and tap Cancel subscription, then follow the prompts.
- Google manages Android subscriptions; refunds within the Play Store are also handled by Google initially.
- See Mimo’s support article: How do I cancel my Mimo subscription?
Web (Mimo website) cancellation
- Sign in at Mimo’s website and visit Account or Subscription settings to cancel directly if available.
- If you cannot cancel via account settings, submit a support request on Mimo’s site including your account email and receipt.
- For web purchases, Mimo processes cancellations and refunds; use their support pages for guidance.
- See Mimo’s support article: How do I cancel my Mimo subscription?
What happens when you cancel
Access and renewal
When you cancel, your subscription will not renew at the next billing date. You typically retain premium access until the end of the current paid period.
After the subscription period ends, premium features are removed and your account returns to the free tier unless you resubscribe.
Data and account
Your Mimo account and progress data generally remain available after cancellation, but premium-only content becomes inaccessible. Mimo may retain account data according to its privacy policy.
If you want account deletion, request it via Mimo support; deletion is separate from cancelling a subscription.
Will I get a refund?
Platform-specific refund rules
- Google Play (Android): If you request within 48 hours of subscribing, ask Google Play for a refund directly.
- Google Play (after 48 hours): Submit a refund request to Mimo and include proof of purchase.
- Apple App Store (iOS): Apple handles refunds for App Store purchases; contact Apple for refund requests.
- Web purchases: Submit a refund request to Mimo with your receipt and account details.
Exceptions and timing
There is no automatic 14-day change-of-mind refund for digital subscriptions - refunds depend on the platform and timing. Mimo does not state a blanket 14-day rights guarantee.
If the service is faulty (for example, bugs prevent use), you can seek remedies under New Zealand consumer law; see the local rights section below.
Mimo plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Mimo Premium Monthly | NZ$13.99 | Monthly | Full premium access on monthly subscription |
| Mimo Premium Yearly | NZ$48.99 | Annual | Full premium access on yearly subscription |
Other purchase notes
Other in-app purchase options may include one-off Pro/premium upgrades ranging approximately NZ$18.49 to NZ$149.99. Recurring subscription pricing is listed above.
Prices shown may vary with store, taxes, or promotions and can change over time.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Digital products and services are covered by the CGA. If the digital service is faulty or not as described, you are entitled to a remedy such as a refund, repair, or replacement.
Remedies depend on the severity of the failure and whether it can be fixed within a reasonable time.
Cooling-off and dispute options
There is no statutory 14-day cooling-off period for digital subscriptions unless the contract provides one. Changing your mind does not automatically entitle you to a refund.
If you cannot resolve a fault with Mimo, escalate to Citizens Advice Bureau or the Disputes Tribunal. See guidance: consumerprotection.govt.nz and consumer.org.nz.
Customer experiences
Positive feedback
Many users praise Mimo’s bite-sized, interactive lessons and gamified experience for making coding engaging and accessible. The app’s clear, practical instruction style receives positive mention.
Users commonly note an intuitive interface, good progress tracking, and motivational features like leaderboards.
Negative feedback
Some users report bugs or technical issues such as exercises freezing or translation problems that affect usability. These issues can lead to requests for refunds or cancellations.
Complaints also include access limitations where guided projects or web features are restricted to higher-tier plans, sometimes causing frustration when expectations aren’t met.
Documentation checklist
Required documents
- Account email or username used for Mimo.
- Receipt or proof of purchase (App Store, Google Play or web order confirmation).
- Subscription ID or transaction ID if available.
- Screenshots showing the subscription or billing entry (optional but helpful).
How to present them
- Attach digital receipts and screenshots to support requests or refund forms.
- Include dates, payment method, and the platform used (iOS, Android, Web) in your message.
Common mistakes
Cancelling in the wrong place
Users sometimes cancel their account inside the app but forget to cancel via the platform that manages billing. For App Store or Google Play subscriptions, cancellation must be done through the store settings.
Example: Cancelling the Mimo app on your phone does not automatically stop an App Store subscription - you must cancel via Apple subscriptions.
Missing proof for refunds
Submitting refund requests without a receipt, transaction ID, or clear account details can delay or prevent refunds. Keep proof of purchase and transaction timestamps handy.
Example: Asking Mimo for a refund for a Google Play purchase made months earlier without the Play receipt may require extra verification.
Comparative recap
Quick comparison table
| Platform | How to cancel | Who handles refunds | Typical refund policy |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple subscriptions in iOS Settings | Apple | Apple manages refunds; contact Apple for requests |
| Google Play (Android) | Cancel via Google Play subscriptions | Google (initial), Mimo for later requests | Request via Google within 48 hours; after 48 hours, request Mimo with proof |
| Web (Mimo website) | Cancel in account settings or submit a support request | Mimo | Mimo reviews refund requests; provide receipt and account details |
Notes
Refund outcomes depend on timing, platform policies, and whether a service fault exists. Always check the store-specific process first for the fastest resolution.
After cancelling
Monitoring and next steps
Confirm cancellation by checking your App Store or Google Play subscriptions or your Mimo account settings. Keep billing confirmations or cancellation emails for records.
If charges continue after cancellation, contact the platform (Apple or Google) or Mimo support immediately and provide transaction details.
Helpful links
- How do I cancel my Mimo subscription?
- How can I get a refund for Mimo?
- New Zealand consumer guidance on streaming and downloads
- Consumer.org.nz - returns and refunds
Address
Postal address for notices
MIMO LIMITED (Care of Streamline)
Po Box 340118, Birkenhead, Auckland 0746, New Zealand
How to send written notice
If you prefer written cancellation or need to send a formal notice, post a signed letter to the postal address above and include your account email, subscription details, and a copy of your receipt.
Keep a copy of the posted letter and consider using tracked mail for proof of delivery.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.