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Cancellation service #1 in New Zealand
Studyfetch is an online study tool that offers flashcards, summaries, audio recaps, quizzes, games and other learning aids designed to make studying more efficient.
Students and lifelong learners use Studyfetch for note summarisation, practice testing and quick revision across subjects.
When you cancel, your paid access usually remains active until the end of the current billing period.
After that period ends you will lose access to premium features unless you re-subscribe.
Cancelling a subscription does not necessarily delete your StudyFetch account or content created within it.
If you need account or data deletion, contact support and request the specific action.
Below are StudyFetch prices as shown on the New Zealand App Store listing under In‑App Purchases.
Prices are local App Store prices and may change; verify within the App Store before purchase.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| StudyFetch Premium Monthly | NZ$39.99 | Monthly | Full access to Premium features (details per Apple listing) |
| StudyFetch Premium Quarterly | NZ$49.00 | Quarterly | Full access to Premium features (details per Apple listing) |
| StudyFetch Premium Yearly | NZ$179.00 | Annual | Full access to Premium features (details per Apple listing) |
| StudyFetch Explainers Premium | NZ$39.99 | Not specified (one‑off IAP) | Explainers Premium access (as per Apple listing) |
| StudyFetch Explainers Premium (high) | NZ$299.99 | Not specified (one‑off IAP) | Explainers Premium access (higher tier) |
| StudyFetch Explainers Basic (low) | NZ$19.99 | Not specified (one‑off IAP) | Explainers Basic access (lower tier) |
| StudyFetch Explainers Basic (high) | NZ$149.99 | Not specified (one‑off IAP) | Explainers Basic access (higher tier) |
Under New Zealand’s CGA, digital services must be provided with reasonable care and skill and be fit for purpose.
Services should match their description; failure to do so can entitle consumers to remedies such as repair, replacement or refund.
There is no automatic statutory 14‑day cooling‑off period for digital subscriptions under NZ law; usual rights derive from the CGA rather than a set cooling‑off.
If StudyFetch fails to deliver as promised, you may have CGA entitlements even if StudyFetch’s own refund policy appears restrictive.
Many users assume cancelling inside the StudyFetch app is sufficient; if you subscribed via Apple or Google you may also need to cancel through that store.
Always verify the original purchase source and cancel there if required.
Users sometimes expect automatic refunds after cancelling; StudyFetch generally requires contacting support for eligibility assessments.
Missing receipts or not documenting usage can weaken a refund request - keep records and contact support promptly.
The table below compares common cancellation routes, refund likelihood and practical notes for New Zealand users.
| Method | Where to do it | Refund likelihood | Notes for NZ users |
|---|---|---|---|
| Web Billing Portal | StudyFetch account Settings → Billing Portal | Possible for unused yearly or lightly used monthly; case‑by‑case | Preferred route; contact support for refunds and keep receipts |
| Apple App Store | Apple account subscription management | Refunds via StudyFetch unclear; Apple may handle IAP refunds | Manage subscription in Apple settings; collect App Store receipt |
| Google Play Store | Google Play subscription settings | Refunds via StudyFetch unclear; Google may handle IAP refunds | Manage subscription in Google Play; keep purchase confirmation |
| Direct support contact | StudyFetch support (via docs/support pages) | Possible if product failed or for unused portion of annual plan | Required for refund requests and CGA complaints |
StudyFetch LLC
1901 Avenue of the Stars, Los Angeles, CA 90067, United States
StudyFetch does not appear to maintain a New Zealand postal address. Cancellation of subscription is handled via the online Billing Portal rather than by post.
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Written by Mason Edwards
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.