Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Aha service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Aha: Easy Method
What is Aha
Overview
Aha is a suite of products and services that includes entertainment subscriptions (regional content apps) and productivity products (roadmaps, ideas, whiteboards).
Depending on the product, subscriptions are managed either through the web account or through the platform where you purchased the app.
Where it is available
Aha services are offered via the web and as mobile apps on the Apple App Store and Google Play Store.
Platform-specific rules (App Store, Play Store) can affect cancellation and refunds.
How to cancel Aha
Cancel on the web (Aha! products)
- Sign in to your Aha account on the web.
- Go to Settings (or the user menu) → Account → Billing.
- Click "Cancel" and follow the on-screen prompts to confirm cancellation.
- Optionally email support at support@aha.io if you need assistance or confirmation.
Cancel via mobile app stores
- For iOS (App Store): manage and cancel subscriptions in your iTunes/App Store account settings.
- For iOS: disable auto-renew at least 24 hours before the end of the current period; you cannot cancel to receive a refund for the current active period.
- For Android (Google Play): manage or cancel subscriptions via your Play Store account settings; apply the usual Google Play timing rules.
What happens when you cancel
Access and billing
On the web, cancelling stops future billing; the subscription ends at the start of the next billing period.
On App Store/Play Store purchases, platform billing rules apply and auto-renewal must be turned off before the renewal deadline.
Your data and backups
Access to product data and features typically stops after the subscription period ends.
Back up any data you need before cancellation; Aha recommends saving exported files or copies prior to the end date.
Will I get a refund?
Aha refund policy
Under Aha! Terms of Service, no refunds or credits are provided if you cancel or downgrade before the end of the current term.
That no-refund policy applies to direct web subscriptions unless an exceptional case is approved by support.
Exceptions and platform/consumer remedies
- For App Store purchases, Apple handles refund requests; you can request one via reportaproblem.apple.com.
- In New Zealand, consumer protection laws may provide rights that override contractual "no refunds" terms; see the Consumer Guarantees Act and Fair Trading Act summaries below.
Aha plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Telugu Monthly Plan | 12.99 | Monthly | Access to Telugu content |
| Telugu Annual Plan | 56.99 | Annual | Access to Telugu content |
| Monthly Plan | 14.49 | Monthly | General subscription |
| Annual Plan | 91.99 | Annual | General subscription |
| aha GOLD | 99.99 | One-time / unspecified | Premium GOLD access |
| Tamil Monthly Plan | 7.99 | Monthly | Access to Tamil content |
| aha GOLD Monthly | 29.99 | Monthly | GOLD tier monthly subscription |
| Tamil Annual Plan | 34.99 | Annual | Access to Tamil content |
| Telugu Quarterly Plan | 43.99 | Quarterly | Access to Telugu content |
Notes on pricing
Prices above reflect in-app purchases listed for the NZ App Store for the aha entertainment app (regional content) and related plans.
If a plan or price is not listed in your account, the account billing page will show the correct local amount.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
The CGA requires services to be supplied with reasonable care and skill, fit for purpose and within a reasonable time.
Suppliers cannot contract out of CGA rights; a blanket "no refunds" term may be unenforceable where the CGA applies.
Fair Trading Act
The Fair Trading Act prohibits misleading or deceptive conduct and unfair contract terms in trade.
If cancellation, pricing or refund terms are misleading, you may have remedies under this Act.
Customer experiences
Positive feedback
Some users praise product quality, comfort and perceived value in purchase reviews for Aha-related consumer products.
Customers often note responsive customer service for order or support queries.
Common complaints
Frequent negatives include inconsistent sizing, delayed shipping and challenges with returns for physical goods.
For subscriptions, users sometimes report confusion over cancellation timing and platform-specific rules.
Documentation checklist
Before you cancel
- Record the current billing period end date shown in Account → Billing.
- Back up or export any data you need before the subscription expires.
- Note which platform billed you (web, App Store, or Google Play).
When contacting support
- Include your account email, subscription plan name, and the date you want cancellation to take effect.
- Attach screenshots of billing or receipts if you request a review or exceptional refund.
- Email support at support@aha.io or use the web account cancellation flow for the fastest response.
Common mistakes
Timing errors
Waiting until the day of renewal can cause missed cancellations; for App Store purchases disable auto-renew at least 24 hours before renewal.
Assume any platform-specific deadline applies - Google Play and App Store have their own cutoff rules.
Assuming automatic refunds
Believing that cancelling mid-cycle gives a refund is a common mistake; Aha's terms state no refunds for early cancellation.
In New Zealand, consumer law exceptions may apply, so check your rights and contact Apple or Aha support if you believe a refund is warranted.
Comparative recap
Quick table
| Platform | How to cancel | Refund policy |
|---|---|---|
| Web (Aha! account) | Settings → Account → Billing → Cancel or email support@aha.io | No refunds or credits per Aha Terms of Service, unless exceptional case approved |
| Apple App Store (iOS) | Manage subscriptions via your iTunes/App Store account; disable auto-renew ≥24 hours before renewal | Apple handles refund requests via reportaproblem.apple.com; NZ consumer rights may apply |
| Google Play (Android) | Manage subscriptions via Play Store account settings; follow Google Play timing rules | Use Google Play refund channels; standard Aha no-refund policy applies to direct billing |
Key takeaways
- Use the web billing page to cancel web subscriptions and expect service until next billing period ends.
- Use App Store/Play Store settings to cancel in-app purchases and disable auto-renew before the deadline.
- For refunds, follow platform processes and consider NZ consumer law remedies if applicable.
After cancelling
Account follow-up
Confirm cancellation by checking your billing page or by requesting a confirmation email from support.
Keep receipts and any confirmation messages until you verify future billing has stopped.
Helpful links and contacts
- Aha cancellation support: Aha billing & cancellation
- Apple refund requests: reportaproblem.apple.com
- Aha Terms of Service: Aha Terms of Service
- Contact email: support@aha.io
Address
Postal address
Aha does not provide a New Zealand postal address for cancellations or returns in public documentation.
There is no local postal address required to cancel a subscription.
How to contact instead
Cancel via the web account flow (Settings → Account → Billing → Cancel) or email support@aha.io for assistance.
For App Store or Play Store purchases, use the respective store account settings and support channels to manage or request refunds.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.