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Cancellation service #1 in New Zealand
Anystories is a mobile and web platform that offers serialized fiction, short stories and paid-to-read chapters using an in-app currency system (coins) and subscription options.
Content is available via the AnyStories website and native apps on iOS (App Store) and Android (Google Play).
Purchases include top-ups (coins), per-chapter purchases and an "Unlimited" subscription in some regions.
When you cancel, access typically continues until the end of the current paid billing period.
After the billing period ends, subscription features (e.g. unlimited reading) will stop unless you resubscribe.
Your account, reading history and purchases usually remain on AnyStories unless you request deletion.
Reinstalling or logging out can sometimes affect local data; keep records of purchases and subscription confirmations.
AnyStories states that top-ups and paid content (coins, chapters) are non-refundable and non-exchangeable.
The Unlimited subscription fee, once paid, is also listed as non-refundable and auto-renewal must be turned off before the next billing cycle to avoid charges.
Sources: AnyStories refund policy, Unlimited terms.
Common purchase types are an "Unlimited" subscription, per-chapter purchases using coins, and coin top-ups.
Exact NZD pricing for AnyStories in New Zealand could not be confirmed from available sources.
| Plan / Item | Typical Purchase Type | Price (NZD) |
|---|---|---|
| Unlimited subscription | Recurring subscription | Varies |
| Per-chapter | Coins or single purchases | Varies |
| Coin top-ups | One-off in-app purchases | Varies |
Under the New Zealand Consumer Guarantees Act, consumers have remedies if digital products or services are faulty, not as described, or fail to meet reasonable standards of care and skill.
The CGA cannot be contracted out of; a "no refunds" policy in terms cannot override legal rights.
Reference: CGA summary.
For streaming, downloads and digital content, you may request a refund or replacement if the content is faulty or misrepresented.
App Store and Google Play purchases may also be eligible under their own refund processes in addition to NZ consumer law.
Reference: Consumer Protection NZ.
Available public complaint threads show several negative experiences; fewer verifiable public positive reviews were found in the sources provided.
Consider keeping records of any communications and purchases if you face issues seeking refunds or support.
Deleting the AnyStories app does not cancel subscriptions billed through the App Store or Google Play.
Always cancel through account settings in the store or the AnyStories website and confirm cancellation.
Google Play can host subscriptions under multiple Google accounts; if you used a different account, the subscription may not be visible in your current account.
Also check whether you signed up directly on the AnyStories website rather than through a store.
This table summarises cancellation method, refund likelihood and ease for each platform.
| Platform / Method | How to cancel | Refund likelihood | Ease / Notes |
|---|---|---|---|
| Web (AnyStories site) | Cancel in account/subscription settings on the website. | Low per policy; exceptions under NZ law for faulty or misrepresented content. | Direct control; keep confirmation screenshot. |
| iOS (App Store) | Settings → Apple ID → Subscriptions → Cancel. | Low per AnyStories policy; Apple refund process may help in some cases. | Do not delete app instead of cancelling; use Apple refund request if needed. |
| Android (Google Play) | Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel. | Low per AnyStories policy; Google Play refund options may be used. | Check all Google accounts if subscription not visible. |
Check your bank or card statements to confirm no further charges after the final billing date.
If charges continue, keep records and contact the app store or your bank as well as AnyStories support.
READ ASAP LTD (AnyStories) is the operating name shown in available records.
No New Zealand postal address was found in the sources provided.
Cancellation and support are handled via the AnyStories website or in-app support channels; use the contact options on the AnyStories site to request account actions.
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.