Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Camsoda service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Camsoda: Easy Method
What is Camsoda
Service overview
Camsoda is an online live webcam platform where viewers can watch, tip, and pay for private shows with performers. It offers tokens for tipping, one-on-one private shows, recordings, and a premium membership tier.
Who uses it
The site is used by viewers seeking live adult entertainment and by creators who stream and interact with audiences. It operates internationally with payments handled in US dollars (USD).
How to cancel Camsoda
Cancel via the Camsoda website
- Sign in at the Camsoda website and open Account Settings.
- Locate the Membership or Subscriptions section and select the option to cancel or manage recurring payments.
- Confirm cancellation and keep any confirmation email or screenshot for your records.
- Reference: bearvpn.com guide.
Cancel via mobile app store (iOS / Android)
- iOS: Open Settings → tap your name → Subscriptions → find Camsoda and Cancel. Cancel at least 24 hours before the billing cycle ends.
- Android: Open Play Store → tap profile icon → Payments & subscriptions → Subscriptions → find Camsoda and Cancel. Cancel at least 24 hours before the billing cycle ends.
- App-store cancellations remain active until the current paid period ends.
What happens when you cancel
Access after cancellation
If you cancel a subscription purchased through Camsoda directly, you typically retain access until the end of your paid billing period.
If purchased via Apple or Google, access similarly remains until the current billing period expires after cancellation.
Renewal and recurring payments
Once cancelled, recurring billing should stop for future periods. Verify in your account settings or the App Store / Google Play subscription page that the subscription status shows cancelled.
Take a screenshot of the cancelled subscription screen as proof if disputes arise.
Account data and removal
Cancelling a paid subscription does not always delete your account or personal data. Account deletion may require a separate request to support.
If you need full deletion, contact Camsoda support and keep records of your request and any responses.
Will I get a refund?
Camsoda refund policy (tokens)
Tokens and token packages purchased on Camsoda.com are generally treated as a final sale and are non-refundable.
For token disputes, document the issue and contact support, but refunds are not typically offered for token purchases.
Exceptions and merch returns
- Merch (CamsodaGear): Returns or exchanges are not offered unless the item is wrong or damaged. Report within one week with photos and order number for replacement or refund. CamsodaGear return policy.
- App-store purchases: Apple and Google have independent refund processes - apply to them directly for possible refunds.
- Consumer law exceptions: If the service is not provided as described or there are unfair practices, New Zealand consumer law may entitle you to remedies despite the stated final-sale policy.
Camsoda plans and pricing
Overview of main offerings
Pricing is listed in USD on the platform. New Zealand users will typically be charged in USD and see a conversion via their payment provider.
Common price points
| Plan | Price (USD) | Period / Notes |
|---|---|---|
| Token packages (various sizes) | US$5.99 - US$249.99 | One-time purchase; tokens used to tip and buy private shows |
| Private shows (per minute) | US$0.66 - US$13.14 per minute | Charged per minute; features vary by model |
| Premium membership | US$19.95 per month | Monthly; includes ad-free viewing, 200 free tokens, discounts |
Your consumer rights in New Zealand
Relevant laws
Consumers in New Zealand are protected by the Consumer Guarantees Act (CGA) and the Fair Trading Act. These laws cover reasonable care and accurate representation of services.
If services are not supplied with reasonable care or are misrepresented, you may have remedies under these laws.
How the laws apply to Camsoda purchases
- Digital purchases labelled final sale may still be contested if the service is not delivered as promised.
- App-store purchases may be eligible for refunds via Apple or Google separately from Camsoda's policy.
- For faulty or misdescribed merch, NZ law can require repair, replacement, or refund regardless of the vendor's stated policy.
Customer experiences
Positive feedback
Some reviewers describe Camsoda as creator-friendly with a relaxed, hangout-like atmosphere. Users praise respectful interactions and a supportive community vibe.
Negative feedback
Complaints include unexpected or large charges, difficulties removing payment methods, and confusing token billing versus one-time purchases.
Some users report poor responses from customer service and issues with account suspension or refund handling.
Documentation checklist
Before you contact support
- Account email and username used on Camsoda.
- Subscription confirmation emails or receipts showing billing details.
- Screenshots of subscriptions page showing cancellation status or active billing.
For refund or dispute claims
- Transaction IDs and dates from your card/PayPal/crypto statements.
- Photos and order number for merch issues (report within one week).
- Copies of any messages exchanged with Camsoda support and timelines.
Common mistakes
Relying on account deletion to stop billing
Some users assume deleting an account removes subscriptions. Deleting an account may not cancel an active subscription; you must cancel recurring payments separately.
Waiting until the last minute to cancel
App-store subscriptions often require cancellation at least 24 hours before the renewal date. Waiting too long can result in another billing period being charged.
Not documenting cancellations
Failing to keep screenshots or confirmation emails makes disputes harder. Always keep evidence of cancellation confirmations and any correspondence.
Comparative recap
Quick comparison table
| Topic | Web (Camsoda.com) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Cancel in Account Settings → Subscriptions | Cancel in iOS Settings → Subscriptions | Cancel in Play Store → Subscriptions |
| Refund likelihood | Tokens: generally non-refundable | Request via Apple for app purchases | Request via Google for app purchases |
| User control | Direct control if managing on site | Managed by Apple; check Apple ID settings | Managed by Google; check Play Store |
After cancelling
Follow-up actions
- Keep confirmation screenshots or emails showing cancellation status.
- Check your bank or card statements over the next billing cycle for unexpected charges.
- If charged incorrectly, contact Camsoda support and your payment provider immediately.
Helpful links
- How to cancel via Camsoda (guide)
- Apple - request a refund
- Google Play - request a refund
- New Zealand Consumer Protection (official)
Address
Corporate address
CamSoda, LLC
7231 NW 4th Blvd, Gainesville, FL 32607, USA
Notes about notices
There is no specific New Zealand postal address for cancellations; use the corporate address above for formal notices or follow in-app/account procedures for account actions.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.