Cancel Dipsea: Easy Method

What is Dipsea

Service overview

Dipsea is an audio storytelling and erotica subscription service that offers a library of short stories and guided audio content. It is available via web, iOS (App Store) and Android (Google Play).

How users access Dipsea

Subscribers get unlimited access to the Dipsea library while their subscription is active. Purchases can be made on Dipsea's website or through app stores, which affects how you manage billing.

How to cancel Dipsea

Cancel via Dipsea website / web app

• Sign in at app.dipseastories.com.
• Go to Account → Manage Subscription → Cancel.
• You can cancel at any time; access continues until the subscription period expires.
• See Dipsea support: How do I cancel my subscription?

Cancel via app stores (Android / iOS)

• Google Play (Android): Open Play Store → Profile → Payments & Subscriptions → Subscriptions → Select Dipsea → Cancel subscription.
• App Store (iOS): On iPhone go to Settings → Your Name → Subscriptions → Find Dipsea → Tap Cancel Subscription.
• For platform purchases you must cancel through Google or Apple; Dipsea cannot cancel those for you.

What happens when you cancel

Access after cancellation

Cancelling stops automatic renewal but does not immediately remove access. You retain access until the end of the current paid period.

Billing and account status

After cancellation no new charges will be made for that subscription period. Your account and any saved preferences typically remain unless you delete them separately.

Data and content

Your listening history and account data are normally retained by Dipsea per their policies. Check Dipsea’s account settings if you want to remove personal data.

Will I get a refund?

Website / web app purchases

Dipsea allows refund requests via its Refund System: 30 days for annual subscriptions and 14 days for monthly subscriptions, per their support notes.

Submit refund requests through Dipsea’s refund workflow. See: Does Dipsea offer refunds?

App Store and Google Play purchases

• App Store (iOS): Request a refund directly from Apple via Apple’s "Request a Refund" process; Dipsea cannot process these refunds.
• Google Play: Use the Play Store "Request a refund" or "Report a problem" from your purchase history; Google typically responds within minutes to a few business days.

Exceptions and terms

• Per Dipsea’s payment terms, there are generally no refunds or credits for partially used subscriptions once charged.
• After a free trial ends and a charge occurs, Dipsea states no refund is available for that charge under their terms.
• Platform purchases are governed by Apple/Google refund policies, not Dipsea’s web refund window.

Dipsea plans and pricing

Available plans

Currency and taxes

App Store listings in New Zealand may show US dollar prices; the actual NZD charge depends on Apple's conversion rate and may include GST. Web purchases may display USD and convert at checkout.

Your consumer rights in New Zealand

Legal protections

New Zealand consumer law, including the Fair Trading Act, protects against misleading or deceptive conduct in advertising and contract terms.

Refunds and remedies

• Guaranteed remedies apply if services are not delivered as promised or are defective.
• Dipsea’s stated refund windows (14/30 days) may be more generous than minimum rights, but app-store purchases follow platform rules.
• A posted "no refund" policy may conflict with NZ consumer rights in some cases where the service fails to meet reasonable standards.

Customer experiences

Summary of public reviews

Trustpilot New Zealand shows an average TrustScore of 2.8/5 from 3 reviews, all 1-star negative at the time of the latest data.

Common complaints and positive notes

• Negative feedback cites being charged after attempting to cancel free trials and difficulty cancelling platform subscriptions.
• There were no positive Trustpilot reviews recorded for New Zealand in the provided data.
• If you experience unexpected charges, document dates and communications for dispute resolution.

Documentation checklist

Essential items to gather

• Account email used for Dipsea and screenshots of the Account → Manage Subscription page.
• Proof of purchase or receipt showing the charge (from Dipsea, Apple, or Google Play).
• Trial start and end dates, and any cancellation confirmation emails or screenshots.
• If purchased via Apple/Google, a screenshot of the subscription in your platform account.

When disputing a charge

• Collect bank or card statements showing the charge and timestamps.
• Keep copies of all communications with Dipsea, Apple, or Google Play support.

Common mistakes

Cancelling in the wrong place

A frequent error is cancelling on Dipsea’s website when the subscription was purchased through the App Store or Play Store.

If you bought on Apple or Google, you must cancel through that platform; web cancellations will not stop platform renewals.

Assuming trial protections

Users sometimes assume a free trial cancellation automatically prevents charges; you must cancel before the trial ends in the correct platform account.

Also, some expect web refund terms to apply to app-store purchases; platform purchases are subject to Apple/Google rules.

Comparative recap

Quick comparison table

After cancelling

Check confirmations and statements

After cancelling, save the cancellation confirmation and check your bank or card statement for future charges. Keep records of dates and screenshots.

Useful links and next steps

• Dipsea cancellation help: How do I cancel my subscription?
• Dipsea refund info: Does Dipsea offer refunds?
• If charged unlawfully, contact your bank or card issuer and consider lodging a complaint with consumer authorities in New Zealand.

Address

Registered office

Dipsea Inc., 2021 Fillmore Street PMB 47, San Francisco, CA 94115, USA.

Notes about New Zealand contact

There is no New Zealand postal address listed in the published Terms of Service. For billing disputes related to Apple or Google purchases, contact the platform provider directly.