Cancel FANVUE online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fanvue service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Fanvue: Easy Method
What is Fanvue
Overview
Fanvue is a subscription-based creator platform where fans pay creators for access to paid content and community features.
How Fanvue operates
Creators set subscription prices within platform-defined ranges and deliver digital content immediately to subscribers.
Fanvue’s legal terms describe platform rules, payment handling, and a generally strict no-refund stance. Fanvue Terms.
How to cancel Fanvue
Cancel via Fanvue web platform
- Log in to your Fanvue account on the web platform.
- Go to Subscription or Billing settings for the creator you subscribe to.
- Select Cancel subscription and confirm; you will keep access until the period ends.
- If you prefer, email Fanvue support at support@fanvue.com to request cancellation.
- Reference Fanvue’s terms for confirmation: Terms & Conditions.
Cancel in-app (App Store / Google Play)
- If you subscribed through Apple or Google, manage or cancel the subscription through your App Store/Google Play account settings.
- Fanvue’s public terms do not provide step-by-step App Store/Play store instructions; use the store’s subscription controls instead.
- Keep a screenshot of the store cancellation confirmation for your records.
What happens when you cancel
Access after cancellation
After you cancel, your paid access continues until the end of the current billing period.
You will not be billed again after the current subscription period expires.
Data, content and account status
Your account and any content visible to you remain as per Fanvue’s data and retention policies.
If you attempt chargebacks or reclaim funds, Fanvue’s terms warn that accounts may be blocked or banned. Source.
Will I get a refund?
Default policy
Fanvue operates a strict no-refund policy: payments are non-refundable in normal circumstances.
Attempts to reclaim funds or file chargebacks may result in account restrictions. Source.
Exceptions and discretion
- Refunds are only possible at Fanvue’s discretion, typically if the service is materially misdescribed.
- Fanvue’s standard-contract language states users consent to immediate supply of digital content and waive certain statutory cancellation rights. Standard contract.
- If you believe an exception applies, contact support and provide clear evidence (screenshots, receipts, descriptions).
Fanvue plans and pricing
Subscription pricing structure
Creators set their own monthly subscription price within Fanvue’s allowed range.
Currency and local amounts
Fanvue lists creator prices in US dollars; the NZD amount will depend on exchange rates and the payment processor or app store conversion.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Creator-set subscription | US$3.99 - US$100.00 | Monthly | Creator-defined access tier; price set within platform range |
Your consumer rights in New Zealand
Relevant NZ consumer laws
In New Zealand, consumer protections are governed by laws such as the Consumer Guarantees Act and the Fair Trading Act.
These laws cover goods and services and prohibit misleading conduct and unfair business practices.
How digital subscriptions are treated
Application of NZ laws to digital content can be complex; some statutory rights cannot be contracted away, while other rights depend on how and where the service is supplied.
If Fanvue’s terms attempt to waive statutory rights, seek local advice or contact NZ consumer authorities to confirm how the law applies to your situation.
Customer experiences
Positive feedback
- Many users and creators praise Fanvue’s customer support as fast and helpful in several Trustpilot reviews. NZ Trustpilot.
- Users often describe the platform as user-friendly with a clean interface and quick verification processes.
Negative feedback
- Some reviewers report payout or withheld earnings issues and find support responses insufficient.
- There is frequent criticism of the no-refund policy and reports of bans following chargebacks. Trustpilot.
Documentation checklist
What to gather before contacting support
- Subscription receipts or order confirmations (showing amount, date, and plan).
- Screenshots of your subscription status in Fanvue and any in-app subscription pages.
- Records of communications with the creator or Fanvue support (dates and message content).
Additional proof to support disputes
- Bank or card statements showing the charge.
- App Store or Google Play subscription records if subscribed in-app (purchase history screenshot).
- Any evidence that the service was materially different from the description, if seeking discretionary refund.
Common mistakes
Assuming app-store cancellation isn’t needed
Many users cancel only on the Fanvue site after subscribing via Apple or Google and still get billed because the in-app subscription remains active.
Always check your App Store or Google Play subscription list and cancel there if the subscription was managed by that store.
Relying on an assumed right to a refund
Assuming you will get a refund without checking Fanvue’s no-refund policy causes frustration.
Make sure you save evidence and contact support immediately if content is misrepresented, as refunds are discretionary.
Comparative recap
Quick comparison
This table summarizes key differences between cancelling on Fanvue vs cancelling via App Store/Google Play.
How they differ
| Aspect | Cancel on Fanvue web / email | Cancel via App Store / Google Play |
|---|---|---|
| Where to cancel | Fanvue account settings or email support@fanvue.com | Apple App Store or Google Play subscription controls in your device account settings |
| Refund likelihood | Generally none; refunds only at Fanvue’s discretion | Refunds depend on the store’s policies and Fanvue’s terms; contact the store for specific in-app refunds |
| Access after cancel | Access continues until the end of the paid period | Access continues until the end of the paid period; store cancellation stops auto-renewal |
| Proof to keep | Cancellation confirmation, email thread, receipts | Store cancellation confirmation, purchase history screenshot |
After cancelling
What to check immediately
- Confirm cancellation in Fanvue account settings or get written confirmation from support.
- Check your App Store or Google Play subscriptions if applicable and save confirmation screenshots.
Helpful links and next steps
- Fanvue Terms & Conditions: https://legal.fanvue.com/terms-conditions
- Fanvue Standard Contract: https://legal.fanvue.com/standard-contract
- Fanvue reviews (NZ Trustpilot): https://nz.trustpilot.com/review/fanvue.com
- Contact Fanvue support: support@fanvue.com
- New Zealand consumer information: https://www.consumer.org.nz/
Address
Registered office
Fanvue’s registered office (UK): 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE.
Notes about New Zealand contact
Fanvue does not list a specific New Zealand postal address; contact is typically via the web platform or support@fanvue.com.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.