Cancel FLOSPORTS online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Flosports service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Flosports: Easy Method
What is Flosports
Overview
FloSports is a subscription streaming service that broadcasts live and on-demand sports events, highlights and original programming.
It is available via web browsers, mobile apps (iOS and Android), and streaming devices such as Roku.
What it offers
FloSports offers tiered subscriptions (monthly and annual) for access to its content library and live events across multiple sports.
Pricing and availability can vary by platform (web, App Store, Google Play, Roku) and by region.
How to cancel Flosports
Cancel via website (recommended if you subscribed on the FloSports site)
- Log into your FloSports account on the web.
- Go to Account → Subscription → Manage → Cancel Subscription and follow the on-screen prompts.
- Access continues until the end of your current billing cycle after cancellation.
- Support article: FloSports website cancellation.
Cancel via mobile or streaming platform
- iOS (App Store): Cancel through your Apple ID subscriptions: iPhone Settings → App Store → Apple ID → Subscriptions → Cancel. FloSports cannot cancel App Store subscriptions for you. See iOS cancellation guidance.
- Android (Google Play): Open the app or Google Play subscriptions: App Settings → Subscription & Account → Manage Subscription and cancel via Google Play. See Android cancellation guidance.
- Roku: Cancel through your Roku account at my.roku.com → Manage Your Subscriptions → select FloSports → Cancel auto-renew. FloSports support cannot cancel Roku-purchased subscriptions or issue refunds for Roku purchases. See Roku cancellation guidance.
What happens when you cancel
Access after cancellation
After you cancel, your subscription remains active until the end of the current billing period.
You will retain access to the service for the remainder of that paid period; it does not end immediately in most cases.
Renewals and data
Auto-renewal is turned off when you cancel, so you will not be billed again after the billing period ends.
Your account data, preferences and viewing history may remain on FloSports servers according to their retention policies.
Will I get a refund?
FloSports stated policy
FloSports does not publish an automatic 14-day cooling-off or refund policy in its Help Center or Terms of Service.
When you cancel, you are not entitled to a refund for the unused portion of the billing period; access continues until the period ends. See FloSports support.
Exceptions and New Zealand rights
- Under New Zealand law (Consumer Guarantees Act), if the service is faulty or not of acceptable quality you can request a remedy such as refund or replacement.
- No-refund terms do not automatically override statutory rights; you can raise a refund claim if a stream is defective (glitches, freezes or unacceptable quality).
- Useful guidance: CGA guidance and returns and refunds guidance.
Flosports plans and pricing
Pricing summary
Official New Zealand dollar pricing is not published by FloSports. The following are reported user and App Store figures.
Prices may vary by platform and over time; confirm the current price on your purchase page before subscribing.
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual (user-reported) | NZ$99.99 | Annual | Full FloSports access (user claim) |
| Monthly (user-reported) | NZ$14.99 | Monthly | Full FloSports access (user claim) |
| App Store Yearly | US$219.99 | Annual | FloSports Yearly via Apple App Store pricing |
| App Store Monthly | US$47.99 | Monthly | FloSports Monthly via Apple App Store pricing |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Services supplied in New Zealand must meet acceptable quality, fit for purpose and be provided with reasonable care and skill.
If streaming is faulty or not of acceptable quality, you may be entitled to remedies including refund, repair or replacement under the CGA.
How to exercise your rights
- Contact FloSports support first with evidence (screenshots, dates, device details).
- If the provider refuses a valid remedy, contact Consumer Protection or seek dispute resolution guidance in NZ.
- Guidance links: Streaming and downloads guidance.
Customer experiences
Positive experiences
Many users report that FloSports customer service can be responsive, polite and helpful when resolving billing or technical issues.
Positive reports include fast refunds when there was an incorrect billing and quick resolution of support tickets. (Source: Trustpilot)
Negative experiences
Common complaints include streaming problems (buffering, poor video/audio) and unwanted ads interrupting paid broadcasts.
Some customers report difficulty canceling or continued charges after attempted cancellation, requiring multiple contacts to resolve. (Source: Trustpilot)
Documentation checklist
Essential items to prepare
- Account email and username used for the Flosports subscription.
- Transaction ID, receipt or bank statement showing the charge.
- Dates and times of the problem or the subscription start and attempted cancellation.
Optional but helpful evidence
- Screenshots of billing, subscription page, cancellation confirmation or error messages.
- Device details (iOS/Android/Roku, app version, browser) and steps you followed.
- Correspondence with FloSports support or platform providers (Apple/Google/Roku).
Common mistakes
Canceling in the wrong place
A frequent error is attempting to cancel a subscription inside the FloSports app when the subscription was purchased through Apple, Google Play or Roku.
If you bought via Apple, Google Play or Roku, you must cancel through that platform; FloSports support cannot always cancel those purchases for you.
Assuming immediate refunds or loss of access
Many users expect an immediate refund or loss of access right after cancelling; in fact access usually continues until the billing period ends and refunds are not automatic.
Also, not keeping proof of cancellation or receipts makes disputes harder to resolve - save confirmation messages and screenshots.
Comparative recap
Quick comparison overview
Below is a short comparison of cancellation, refund ability, access after cancel and who can cancel per platform.
Use this to decide where to check first when you need to cancel or request a refund.
Table summary
| Aspect | Web (FloSports) | iOS (App Store) | Android (Google Play) | Roku |
|---|---|---|---|---|
| How to cancel | Account → Subscription → Manage → Cancel on website | Cancel via Apple ID Subscriptions in iPhone Settings | Cancel via Google Play Subscriptions in app or Play Store | Cancel via my.roku.com → Manage Your Subscriptions |
| Can FloSports cancel for you? | Yes, for web subscriptions | No - Apple controls subscriptions | No - Google Play controls subscriptions | No - Roku controls subscriptions |
| Refunds | No automatic refunds; exceptions under NZ law | Handled by Apple according to App Store policies | Handled by Google according to Play policies | Handled by Roku according to Roku policies |
| Access after cancel | Remains until end of billing cycle | Remains until end of billing cycle (unless Apple states otherwise) | Remains until end of billing cycle | Remains until end of billing cycle |
After cancelling
Check your records
- Save cancellation confirmation, screenshots and any support emails.
- Check your bank or card statement in the next billing cycle to confirm no further charges.
Escalation and helpful links
- If you subscribed via the web and need help: FloSports support articles.
- For Apple subscriptions: manage subscriptions in Apple ID and see Apple support for refunds.
- For Google Play subscriptions: manage via Google Play and see Google support for refunds.
- For Roku subscriptions: manage via your Roku account at my.roku.com and contact Roku support for billing issues.
- If the service is faulty and you are in New Zealand, consider CGA remedies: Consumer Protection streaming guidance.
Address
Legal and correspondence address
FloSports, Inc., Attn: Legal Department
301 Congress Avenue, Suite 1500, Austin, TX 78701, United States
Notes on using the address
There is no separate postal address listed for New Zealand; use the US address for legal or cancellation correspondence if required.
For platform-specific billing (Apple, Google, Roku) you may need to contact those providers directly for refunds or subscription disputes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.