Cancel Flosports: Easy Method

What is Flosports

Overview

FloSports is a subscription streaming service that broadcasts live and on-demand sports events, highlights and original programming.

It is available via web browsers, mobile apps (iOS and Android), and streaming devices such as Roku.

What it offers

FloSports offers tiered subscriptions (monthly and annual) for access to its content library and live events across multiple sports.

Pricing and availability can vary by platform (web, App Store, Google Play, Roku) and by region.

How to cancel Flosports

Cancel via website (recommended if you subscribed on the FloSports site)

• Log into your FloSports account on the web.
• Go to Account → Subscription → Manage → Cancel Subscription and follow the on-screen prompts.
• Access continues until the end of your current billing cycle after cancellation.
• Support article: FloSports website cancellation.

Cancel via mobile or streaming platform

• iOS (App Store): Cancel through your Apple ID subscriptions: iPhone Settings → App Store → Apple ID → Subscriptions → Cancel. FloSports cannot cancel App Store subscriptions for you. See iOS cancellation guidance.
• Android (Google Play): Open the app or Google Play subscriptions: App Settings → Subscription & Account → Manage Subscription and cancel via Google Play. See Android cancellation guidance.
• Roku: Cancel through your Roku account at my.roku.com → Manage Your Subscriptions → select FloSports → Cancel auto-renew. FloSports support cannot cancel Roku-purchased subscriptions or issue refunds for Roku purchases. See Roku cancellation guidance.

What happens when you cancel

Access after cancellation

After you cancel, your subscription remains active until the end of the current billing period.

You will retain access to the service for the remainder of that paid period; it does not end immediately in most cases.

Renewals and data

Auto-renewal is turned off when you cancel, so you will not be billed again after the billing period ends.

Your account data, preferences and viewing history may remain on FloSports servers according to their retention policies.

Will I get a refund?

FloSports stated policy

FloSports does not publish an automatic 14-day cooling-off or refund policy in its Help Center or Terms of Service.

When you cancel, you are not entitled to a refund for the unused portion of the billing period; access continues until the period ends. See FloSports support.

Exceptions and New Zealand rights

• Under New Zealand law (Consumer Guarantees Act), if the service is faulty or not of acceptable quality you can request a remedy such as refund or replacement.
• No-refund terms do not automatically override statutory rights; you can raise a refund claim if a stream is defective (glitches, freezes or unacceptable quality).
• Useful guidance: CGA guidance and returns and refunds guidance.

Flosports plans and pricing

Pricing summary

Official New Zealand dollar pricing is not published by FloSports. The following are reported user and App Store figures.

Prices may vary by platform and over time; confirm the current price on your purchase page before subscribing.

Plans table

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Services supplied in New Zealand must meet acceptable quality, fit for purpose and be provided with reasonable care and skill.

If streaming is faulty or not of acceptable quality, you may be entitled to remedies including refund, repair or replacement under the CGA.

How to exercise your rights

• Contact FloSports support first with evidence (screenshots, dates, device details).
• If the provider refuses a valid remedy, contact Consumer Protection or seek dispute resolution guidance in NZ.
• Guidance links: Streaming and downloads guidance.

Customer experiences

Positive experiences

Many users report that FloSports customer service can be responsive, polite and helpful when resolving billing or technical issues.

Positive reports include fast refunds when there was an incorrect billing and quick resolution of support tickets. (Source: Trustpilot)

Negative experiences

Common complaints include streaming problems (buffering, poor video/audio) and unwanted ads interrupting paid broadcasts.

Some customers report difficulty canceling or continued charges after attempted cancellation, requiring multiple contacts to resolve. (Source: Trustpilot)

Documentation checklist

Essential items to prepare

• Account email and username used for the Flosports subscription.
• Transaction ID, receipt or bank statement showing the charge.
• Dates and times of the problem or the subscription start and attempted cancellation.

Optional but helpful evidence

• Screenshots of billing, subscription page, cancellation confirmation or error messages.
• Device details (iOS/Android/Roku, app version, browser) and steps you followed.
• Correspondence with FloSports support or platform providers (Apple/Google/Roku).

Common mistakes

Canceling in the wrong place

A frequent error is attempting to cancel a subscription inside the FloSports app when the subscription was purchased through Apple, Google Play or Roku.

If you bought via Apple, Google Play or Roku, you must cancel through that platform; FloSports support cannot always cancel those purchases for you.

Assuming immediate refunds or loss of access

Many users expect an immediate refund or loss of access right after cancelling; in fact access usually continues until the billing period ends and refunds are not automatic.

Also, not keeping proof of cancellation or receipts makes disputes harder to resolve - save confirmation messages and screenshots.

Comparative recap

Quick comparison overview

Below is a short comparison of cancellation, refund ability, access after cancel and who can cancel per platform.

Use this to decide where to check first when you need to cancel or request a refund.

Table summary

After cancelling

Check your records

• Save cancellation confirmation, screenshots and any support emails.
• Check your bank or card statement in the next billing cycle to confirm no further charges.

Escalation and helpful links

• If you subscribed via the web and need help: FloSports support articles.
• For Apple subscriptions: manage subscriptions in Apple ID and see Apple support for refunds.
• For Google Play subscriptions: manage via Google Play and see Google support for refunds.
• For Roku subscriptions: manage via your Roku account at my.roku.com and contact Roku support for billing issues.
• If the service is faulty and you are in New Zealand, consider CGA remedies: Consumer Protection streaming guidance.

Address

Legal and correspondence address

FloSports, Inc., Attn: Legal Department

301 Congress Avenue, Suite 1500, Austin, TX 78701, United States

Notes on using the address

There is no separate postal address listed for New Zealand; use the US address for legal or cancellation correspondence if required.

For platform-specific billing (Apple, Google, Roku) you may need to contact those providers directly for refunds or subscription disputes.