Cancel Imdb: Easy Method

What is Imdb

Overview

IMDb (Internet Movie Database) is an online service that provides information about films, TV shows, cast and crew, trailers and production details.

The paid tier, IMDbPro, adds industry tools such as contact details, talent representation listings and enhanced profile features for professionals and enthusiasts.

Who uses it

IMDb is used by general audiences for film information and by industry professionals who need extended business and contact features via IMDbPro.

Both casual users and subscribers rely on the site for credits, release data and media such as trailers and images.

How to cancel Imdb

Cancel via Web (desktop) - IMDbPro

• Log into IMDbPro on a desktop browser.
• Go to Account Settings and click "Cancel" at the bottom of the page or use the Cancel Membership page.
• Select "Continue to cancel", provide feedback and click "Confirm cancellation".
• Note: access continues until the end of the billing period and you cannot cancel IMDbPro from the mobile app.
• Source: IMDbPro cancellation help.

Cancel via Apple App Store (iOS)

• Open the Settings app, tap your name, then Subscriptions.
• Select the IMDbPro subscription and tap Cancel Subscription, then confirm.
• Follow Apple’s subscription flow for confirmation and record the cancellation date in your records.
• Source: Apple App cancellation steps.

Cancel via Google Play (Android)

• Open the Google Play Store app and tap your profile icon.
• Go to Payments & subscriptions → Subscriptions, select IMDbPro and tap Cancel subscription, then confirm.
• Access normally continues until the end of the billing period after cancellation.
• Source: Google Play cancellation steps.

What happens when you cancel

Access after cancellation

When you cancel a paid IMDbPro subscription, your paid access continues until the end of the current billing period.

After the billing period ends, paid features are removed and the account reverts to the non‑paid IMDb experience.

Renewal and billing

Cancellation prevents future renewals but does not automatically issue refunds under normal policy (see refund section).

If you cancel a free trial, your card will not be charged when the trial ends if cancellation is completed before the trial expiry.

Account data and profile

Your IMDb account and public profile remain unless you delete them through account settings or follow IMDb’s data-deletion process.

Removing the paid subscription does not necessarily delete your account or submitted content; check account settings for deletion options.

Will I get a refund?

Standard refund policy

All IMDbPro subscription fees, including applicable taxes, are stated as non‑refundable by IMDb.

Source: IMDbPro subscription agreement.

Free trial and charge avoidance

If you cancel during a free trial, your card will not be charged when the trial ends.

Cancel before the trial expiry to avoid an automatic charge at the trial end.

Source: Free trial guidance.

Refund requests and exceptions

• Refunds for mistaken charges or exceptional cases may be considered on a case‑by‑case basis.
• To request a refund, contact IMDb customer support with transaction details and an explanation of the issue.
• Source: Refund request guidance.

Imdb plans and pricing

Official pricing (USD)

IMDbPro’s official pricing is listed in USD: US$19.99 per month or US$149.99 per year.

No official NZD price is published on the IMDbPro site; local currency pricing may vary by platform and payment processor.

Pricing table

Your consumer rights in New Zealand

GST on electronic services

IMDb is required to charge New Zealand Goods and Services Tax (GST) on electronically supplied services to New Zealand customers.

This requirement has applied since October 1, 2016 and is implemented by IMDb for NZ customers.

Source: IMDb tax guidance.

Local consumer protections

New Zealand consumers have rights under local consumer law regarding fairness and accurate charging; issues with specific charges can be escalated via your payment provider or local consumer protection bodies.

For billing disputes, keep records and contact IMDb support first, then your bank or card issuer if unresolved.

Customer experiences

Positive feedback

Many users find IMDb a convenient, reliable source for cast and crew information, synopses and trailers.

Long‑time users often describe IMDb as a go‑to database for film and TV reference information.

Negative feedback

Some users report moderation issues with reviews, concerns about fake or inflated ratings and occasional site usability problems.

Other common complaints include annoying ads, navigation or app bugs and frustration over perceived review manipulation.

Balanced takeaway

Overall, IMDb is widely used and useful for information, while some community and usability concerns persist for a subset of users.

Consider your needs (basic info vs. industry features) when deciding whether to keep a paid IMDbPro subscription.

Documentation checklist

Essential information to gather

• IMDb account email/username used for the subscription.
• Subscription type (monthly or yearly) and billing period dates.
• Payment method and transaction ID or receipt for the charge in question.

Supporting evidence for refunds or disputes

• Screenshots of billing, subscription status or confirmation screens.
• Copies of any emails or messages from IMDb or your bank about the charge.
• Clear statement of the requested outcome (refund, reversal, or clarification).

Common mistakes

Attempting to cancel in the wrong place

Example: trying to cancel an IMDbPro desktop subscription through the mobile app. IMDbPro desktop cancellations must be done on a desktop browser.

Always check which platform billed you (IMDb, Apple or Google) before following cancellation steps.

Missing the trial end date or billing window

Example: assuming a trial was cancelled without confirming leads to an unexpected charge at trial end.

Record the cancellation confirmation and keep a screenshot; verify status in account settings after cancelling.

Assuming automatic refunds

Example: cancelling does not guarantee a refund - IMDbPro fees are generally non‑refundable; refunds are exceptional.

If you need a refund for a mistaken charge, contact support and provide documentation as listed in the checklist.

Comparative recap

Quick comparison

After cancelling

Confirm and keep records

After you cancel, save confirmation screens or emails and check your account subscription status to confirm cancellation.

Keep transaction receipts and any support correspondence for 30 - 90 days in case of a dispute.

Useful links and next steps

• IMDbPro cancellation help
• IMDbPro subscription agreement (refund policy)
• For platform cancellations: manage subscriptions in Apple Settings or Google Play as described earlier.

Address

Mailing address for cancellations

IMDb does not provide a specific New Zealand postal address for cancellations. For mailed requests use the U.S. headquarters P.O. Box below.

IMDb mailing address

P.O. Box 81226, Seattle, Washington 98108-1226, United States