Cancel Lingopie: Complete Guide

What is Lingopie

Overview

Lingopie is a language-learning service that teaches through TV shows, movies and music with interactive subtitles, flashcards and quizzes.

It aims to provide immersion-style learning with a user-friendly interface and content across multiple languages.

How people use it

Users stream videos, toggle interactive subtitles, and review vocabulary with built-in study tools.

Plans vary from monthly and annual subscriptions to a one-time lifetime option for long-term access.

How to cancel Lingopie

Cancel directly on the Lingopie website (web)

• Sign in to your account on the Lingopie website.
• Go to Account → Profile / Plan → Update Membership → Cancel Subscription.
• Access remains until the end of your current billing period; lifetime subscriptions cannot be canceled.
• See: Canceling your Lingopie subscription.

Cancel via Google Play (Android)

• Open Google Play Store → Menu → Subscriptions → select Lingopie → Cancel subscription.
• Cancel at least 24 hours before the end of the trial or billing period to prevent renewal.
• Google Play handles billing and refunds for purchases made through their store.
• See Lingopie terms for platform references: Lingopie Terms of Service.

Cancel via Apple App Store (iOS)

• Open your Apple ID subscription settings (Settings → your name → Subscriptions) and cancel Lingopie there.
• Cancel at least 24 hours before the current period ends to avoid renewal.
• Apple handles billing and refunds for purchases made through the App Store.
• See Apple refund/report options: Apple Report-a-Problem (NZ).

What happens when you cancel

Access and billing

When you cancel a subscription (web or app), your access typically continues until the end of the paid billing period.

Auto-renewal will be turned off, but you will not lose the paid access immediately unless otherwise stated.

Data and account status

Your account, saved progress and preferences generally remain tied to your account after cancellation.

If you have a lifetime subscription, note that it is not cancelable and continues to grant access as described at purchase.

Will I get a refund?

General refund policy

Lingopie does not provide refunds for unused time as a standard policy; subscriptions remain active until the end of the paid period.

This means canceling stops future charges but does not typically return money for time already paid.

Exceptions and how to request

• If you were charged mistakenly after cancelling during a free trial, or there was a billing error (e.g., duplicate charge), refunds may be considered.
• For direct (credit card/web) payments, email [email protected] within 14 calendar days of the charge to request a refund.
• Approved direct refunds are processed in 2 - 3 business days and may take up to 10 days to appear on your statement.
• If you paid through Apple or Google Play, you must request a refund through those platforms per their policies.
• Reference: Lingopie cancellation & refund guidance.

Lingopie plans and pricing

Pricing overview

Prices vary by platform (web vs App Store) and currency; the table below shows USD figures and approximate NZD conversions.

App Store pricing may differ due to taxes, rounding and regional settings.

Plan table

Your consumer rights in New Zealand

Legal protections

New Zealand consumer protection laws apply even when purchases are made through app stores or overseas businesses.

Your rights under the Consumer Guarantees Act and Fair Trading Act remain, including protections against misleading conduct.

App store purchases and refunds

• For purchases via the Apple App Store, refunds and disputes are handled through Apple's Report-a-Problem site; NZ protections still apply.
• Google Play purchases must be reviewed via Google Play support and refund processes for that platform.
• See Apple NZ support: Report a Problem (Apple).

Customer experiences

Common positive feedback

• Users praise the easy-to-use interface, interactive subtitles, flashcards and diverse video content.
• Many learners report the immersion-style approach is enjoyable, motivating and effective for improving language skills.

Common negative feedback

• Some users report unexpected auto-renewals after attempting to cancel and difficulty obtaining refunds or receipts.
• Complaints include unclear trial billing, partial refunds, or slow/unresponsive customer service as reported on review sites and forums.

Documentation checklist

Before contacting support

• Purchase receipt or App Store / Google Play order ID.
• Account email, subscription start date, and plan type (monthly/annual/lifetime).
• Screenshot or confirmation of cancellation if available.

For refund or dispute requests

• Bank statement or card transaction showing the charge and date.
• Any correspondence with Lingopie or app store support.
• If applicable, evidence of duplicate charges or trial cancellation timing.

Common mistakes

Timing errors

A frequent mistake is canceling less than 24 hours before a trial or billing period ends on Android or iOS, which can trigger an unwanted renewal.

Always check the exact renewal date and allow a buffer to avoid accidental charges.

Wrong cancellation method

Users sometimes delete the app but do not cancel the subscription in Apple or Google settings; the subscription keeps renewing.

If you purchased via the App Store or Google Play, you must cancel through those stores, not just the Lingopie app.

Comparative recap

Quick comparison

The table below summarizes how cancellation and refunds differ by purchase method and what to expect.

Comparison table

After cancelling

Next steps

Keep your cancellation confirmation, receipts and any support ticket numbers until the billing cycle ends and any refund issues are resolved.

Monitor your bank/card statement to ensure no unexpected charges recur after cancellation.

Helpful links and contacts

• Lingopie cancellation help article
• Lingopie Terms of Service
• Email: [email protected]
• Apple Report-a-Problem (NZ): Apple support

Address

Primary postal address

Ahuzat Bayit Street 3, Tel Aviv 65413, Israel.

This is the primary address listed for Lingopie correspondence.

Legal entity note

Lingopie also uses a legal entity address in Newark, DE (used for company registration/legal matters).

If you need to escalate a legal or consumer-rights complaint, keep records of all correspondence and receipts before proceeding.