Cancel Lionsgate Play: Easy Method

What is Lionsgate Play

Overview

Lionsgate Play (branded as Lionsgate+ in some markets) is a subscription video on demand service offering movies and TV series from the Lionsgate library and partners.

The service can be provided directly via Lionsgate’s website/apps or as an add‑on through third‑party platforms such as Amazon Prime Video, Apple App Store or Google Play.

Content and access

Content includes feature films, TV series and originals licensed or produced by Lionsgate and partners.

Availability, features and pricing can vary by platform and country; some users access Lionsgate+ through Prime Video as an add‑on in New Zealand.

How to cancel Lionsgate Play

If you subscribed directly (Lionsgate+ website or app)

• Sign in to your Lionsgate+ account on the website or the Lionsgate app.
• Go to the "Settings" or "Account" page and locate "Subscription" or "Manage subscription".
• Select "Cancel subscription" and follow the on‑screen confirmation steps.
• Cancellation takes effect at the end of your current paid period; no prorated credits are normally provided.

If you subscribed via a third‑party distributor

• App Store (Apple): Open Settings on your device, tap your name, then Subscriptions, find Lionsgate/Lionsgate+ and cancel there.
• Google Play: Open Play Store, tap your profile, Payments & subscriptions → Subscriptions, select Lionsgate and cancel.
• Amazon Prime Video add‑on: Manage Prime Video Channels via your Amazon account (Prime Video → Settings → Channels) and cancel the Lionsgate+ add‑on.
• Always cancel through the distributor you used to subscribe; Lionsgate cannot process cancellations made by third‑party platforms.

What happens when you cancel

Access after cancellation

After you cancel, you retain access to Lionsgate Play for the remainder of the paid billing cycle.

You will not be charged again after the end of that cycle, provided cancellation completed successfully.

Account and data

Your account remains readable for the period you paid for; account data and profile information are generally retained per Lionsgate’s policies.

If you later resubscribe, your viewing history and settings may be subject to the provider’s retention policies.

Will I get a refund?

General refund policy

Except where required by law, Lionsgate does not provide refunds or prorated credits for subscriptions canceled mid‑period.

Cancellation normally takes effect at the end of your current paid period with no refund for the unused portion.

Exceptions and statutory rights

• Some jurisdictions (for example the EU/UK) provide a statutory 14‑day cooling‑off period if you have not streamed content; in those cases a full refund may be required within 14 days of cancellation if content was not accessed.
• If you believe you are entitled to a refund under local law or due to a service fault, contact Lionsgate support or the distributor you used to subscribe.
• Reference: Lionsgate+ terms and statutory right clauses - Lionsgate+ terms.

Lionsgate Play plans and pricing

Available plan (New Zealand example)

This table lists the Lionsgate+ Prime Video add‑on option known in New Zealand. Other prices and standalone plans may vary or be unavailable.

Your consumer rights in New Zealand

Relevant legislation

New Zealand consumer protections such as the Consumer Guarantees Act and the Fair Trading Act may apply to digital services and subscriptions.

These laws require services to be provided with reasonable care and accuracy about how they are described and supplied.

Practical remedies and steps

• There is no automatic EU‑style 14‑day cooling‑off period in New Zealand for digital subscriptions; refunds depend on the provider and the circumstances.
• If the service is not provided as promised, contact Lionsgate support or the platform you used, and consider contacting Consumer NZ or the Commerce Commission for guidance.
• Keep records of sign‑up, invoices and any communications when seeking a remedy.

Customer experiences

Positive reports

Some users report straightforward cancellation when they subscribed through app stores or Prime Video, with access retained until period end.

Users who cancel via the platform used to subscribe often find the process effective.

Negative reports

Other users report difficulty finding unsubscribe options on apps or websites and needing to escalate cancellation requests.

Complaints include unclear cancellation links and needing to contact third‑party platforms or external bodies to stop billing.

Documentation checklist

What to gather before you cancel

• Account email/username and last four digits of payment method used.
• Subscription confirmation or receipt showing the billing platform (Lionsgate, Apple, Google, Amazon).
• Dates: subscription start date and next billing date.
• Screenshot or copy of any error messages if you cannot find a cancellation option.

What to keep after cancellation

• Confirmation of cancellation (email or on‑screen confirmation).
• Final billing statement showing no further charges.
• Correspondence with support if you requested a refund or reported a fault.

Common mistakes

Canceling on the wrong platform

A common error is attempting to cancel on Lionsgate’s site when the subscription was bought through Apple, Google or Amazon.

If you cancel on the wrong platform, billing will continue until you cancel via the actual distributor used for payment.

Assuming automatic refunds

Many users expect prorated refunds after cancelling mid‑period; Lionsgate’s terms state refunds are not provided except where required by law.

Always check the distributor’s refund policies and keep receipts before disputing charges with your bank.

Comparative recap

At‑a‑glance comparison

After cancelling

What to do immediately

• Save or screenshot the cancellation confirmation and any reference number.
• Verify next billing date to ensure no further charges occur.
• If charged in error, contact the platform or your payment provider promptly.

Helpful links and support

• Lionsgate+ terms and statutory clauses: Lionsgate+ terms
• General cancellation guide examples: How to cancel Lionsgate (guide)
• User reports and discussion: Reddit discussion (positive reports)
• Customer experiences and dispute resources: Cancellation walkthroughs

Address

Corporate contact (operating entity)

Lionsgate Play LLP

502, Crest Mukta, Fun Republic Lane, Off New Link Road, Andheri (West), Mumbai, Maharashtra 400058, India

Notes about local contact

There is no dedicated Lionsgate Play postal address listed for New Zealand; use the platform’s in‑app support or the corporate address above for formal correspondence where required.