What is Mofos
Service overview
Mofos is an adult entertainment subscription service offering full-access content via membership plans. It typically bills on a recurring basis and offers trial or discounted introductory periods.
How users typically access it
Access is generally via a web account or affiliated trial sites that redirect to the main service. Billing often appears under the site name or related domains on card statements.
How to cancel Mofos
Primary cancellation methods
- Log in to your account on the Mofos website and look for Account Settings, Subscriptions, or Billing to cancel the recurring subscription.
- Contact Mofos support via the website chat or the listed support email requesting cancellation and confirmation.
Steps to follow (recommended)
- Step 1: Sign in and locate subscription settings; attempt to cancel there and save any on-screen confirmation.
- Step 2: If not available or unclear, use the website chat or support email and request explicit cancellation and cancellation confirmation ID.
- Step 3: Check your bank/credit card statement for the billing descriptor (for example related domains such as premium.pornportal.com) and include this in communications.
- Step 4: Keep screenshots and copies of any confirmation messages or emails.
- Step 5: Monitor your statement for at least one full billing cycle to ensure charges stop; follow up with support if charges continue.
What happens when you cancel
Access after cancellation
When you cancel, most subscriptions remain active until the end of the paid period. You should retain access until the current billing cycle expires unless otherwise stated.
Renewal and data
Cancellation stops future recurring payments but does not always delete account data. Account data may remain unless you request account deletion.
If billing continues after cancellation, contact support and provide documentation of your cancellation request and transaction details.
Will I get a refund?
Typical refund policy and exceptions
Mofos' refund outcomes vary. Some users initially receive refusals but have obtained full refunds after persistent communication with support.
Refunds may be granted on a case-by-case basis, especially where billing errors or misrepresentation occurred.
Practical tips for refund requests
- Document your cancellation and support communications and request a written decision on refund eligibility.
- If you are charged by a related domain after cancelling, include those transaction details in your refund request.
- Do not rely on blocking or stopping payments as a cancellation method; follow the provider’s cancellation process.
Mofos plans and pricing
Summary of commonly reported prices
Prices are most commonly listed in USD and may vary by promotional offers. No official NZD pricing was located.
Pricing table
| Plan | Approx. Price (USD) | Approx. Price (NZD est.) | Period | Features |
| Monthly | USD 29.95 | ~NZ$48 (est.) | Monthly | Full access; subscription auto-renews |
| Annual | USD 119.95 | ~NZ$192 (est.) | Annual | Full access for one year; most cost-effective |
| Trial or Discount | USD 1 - 2 or occasional USD 9.95 | ~NZ$1.60 - 3.20 or ~NZ$16 (est.) | Trial / Discounted period | Limited-time access to trial site |
Your consumer rights in New Zealand
Relevant consumer protections (overview)
In New Zealand, consumers generally have rights under the Consumer Guarantees Act and the Fair Trading Act, enforced by the Commerce Commission and other consumer protection bodies.
These laws can cover misrepresentation or faulty services, but how they apply to subscriptions and digital adult content can vary by circumstance.
Practical steps if you have a dispute
- Contact the provider first and ask for written reasons if a refund is declined.
- If unresolved, contact your bank to discuss unauthorised or disputed transactions and ask about chargeback options.
- Consider contacting the Commerce Commission or a consumer advice agency in New Zealand for guidance: Commerce Commission.
Customer experiences
Negative reports
Common complaints include unclear cancellation instructions on the main site and unexpected recurring charges from related domains after cancellation.
Users have also warned that simply stopping card payments is insufficient to properly cancel subscriptions.
Positive or resolved outcomes
Some users reported that persistence with support led to full refunds after initial refusals, demonstrating that resolution is sometimes possible.
Successful cases typically include clear documentation and repeated follow-up with support.
Documentation checklist
Essential items to collect
- Screenshots of account settings showing cancellation attempts.
- Copies of chat transcripts or support emails requesting cancellation.
- Bank/credit card statements showing billing descriptors and transaction dates.
Additional useful items
- Confirmation IDs, support ticket numbers, and exact timestamps of communication.
- Notes describing when and how you first signed up (trial offer, promotional link, etc.).
Common mistakes
Relying on stopping payment
Many users mistakenly believe blocking or changing a card cancels the subscription. Stopping payment may prevent charges but does not constitute official cancellation.
This approach can complicate refund requests and may violate the service’s Terms, so always follow the provider’s cancellation process.
Not collecting proof
Another common error is failing to save cancellation confirmations or communication records. Lack of documentation makes disputes harder to win.
Always save screenshots, emails, and transaction lines showing billing descriptors to support any refund claim.
Comparative recap
Quick plan comparison
| Plan | Typical USD Price | Renewal Behavior | Refund Likelihood (reported) |
| Monthly | USD 29.95 | Auto-renews monthly | Moderate with documentation and persistence |
| Annual | USD 119.95 | Auto-renews annually | Moderate to low unless clear error or misrepresentation |
| Trial / Discount | USD 1 - 9.95 | Often converts to full subscription if not cancelled | Higher if cancelled promptly and documented |
After cancelling
What to monitor
Monitor bank and card statements for at least one full billing cycle to confirm charges have stopped. Watch for charges from related billing descriptors or domains.
Helpful links and next steps
Address
Company headquarters (listed contact)
2300 Empire Ave, 7th Floor, Burbank, CA 91504, USA
Notes on contacting by mail
No New Zealand-specific cancellation postal address was identified. Use the web support channel first and keep postal contact as a last resort for formal notices.