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Cancellation service #1 in New Zealand
Nba Tv (NBA League Pass and related services) is the NBA's subscription streaming service for live and on-demand basketball games, highlights and studio shows.
It is offered as monthly or annual plans and through multiple platforms including web, mobile apps and streaming devices.
Typical features include live out-of-market games, on-demand replays, multiple streams and (for premium tiers) extra viewing options.
Availability, blackouts and exact feature sets vary by plan and by region, including New Zealand.
When you cancel, you normally retain access until the end of the current billing period or free trial.
Cancelling does not usually terminate access immediately unless the platform specifies otherwise.
Cancelling prevents future renewals; no further charges should occur after the current paid period ends.
If you cancel during a free trial, ensure the trial end date is recorded so you are not charged.
Your NBA account (NBA ID) typically remains active for sign-in and purchase history, even after subscription cancellation.
If you want data removed or have privacy questions, contact NBA support through the official channels listed below.
The NBA Subscriber Agreement states "ALL SALES ARE FINAL" and generally does not provide full or partial refunds for subscriptions.
Renewals for season-long or monthly subscriptions are non-refundable and continue until the billing period ends.
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| League Pass (Standard) - annual | NZ$259.99 | Annual | Full League Pass |
| League Pass Premium - annual | NZ$369.99 | Annual | Premium tier with extras |
| NBA League Pass - monthly | NZ$24.99 | Monthly | Standard League Pass access |
| NBA League Pass Premium - monthly | NZ$33.99 | Monthly | Premium tier with extra features |
| Team Pass - monthly | NZ$21.99 | Monthly | Access to one team’s non-blackout games |
| Team Pass - annual | NZ$144.99 | Annual | Annual Team Pass access |
Prices above reflect reported New Zealand pricing from regional sources and may change due to promotions or currency adjustments.
Check your platform (NBA.com, App Store, Google Play, device store) for the price you were actually charged.
Under New Zealand law (Consumer Guarantees Act), digital content must be of acceptable quality and fit for purpose.
Terms that attempt to exclude these statutory rights (for example "all sales final") cannot override consumer law in cases of defective service.
Free trials may be cancelled before the trial ends to avoid charges; this aligns with both NBA policy and consumer expectations.
Cancel before the next billing cycle to prevent further charges, but note cancellation does not automatically create a refund for past paid periods.
Some users note that cancelling during the free trial still allows access until the trial ends, which is useful for avoiding charges.
People also praise the breadth of content and on-demand replays available through the service.
There are repeated complaints about difficulty cancelling, unexpected charges and refusal of refunds, as reported on review sites.
Technical issues such as crashes, freezes and streaming glitches - particularly on Android TV, Fire Stick and Apple TV - are commonly mentioned.
Many subscribers assume cancelling will automatically trigger a refund; NBA's policy generally prohibits refunds once charged.
If you need a refund for a defective service, cancellation alone is not sufficient - follow complaint procedures and keep evidence.
Users often try to cancel on NBA.com when they were billed through the App Store or Google Play; the store that billed you must process the cancellation.
Always check which payment method was used and cancel through that platform to stop future charges.
| Topic | Web (NBA.com) | iOS / App Store | Android / Google Play | Other platforms (Roku, Amazon, Samsung) |
|---|---|---|---|---|
| How to cancel | My Account → Manage Plan → Cancel | App Store → Profile → Subscriptions → Cancel | Google Play → Subscriptions → Cancel | Manage via device account or platform website (my.roku.com, Amazon account, samsungcheckout) |
| Refunds | Generally no refunds per NBA policy | Billing and refunds via Apple (Apple support policies may apply) | Billing and refunds via Google Play | Refunds handled by the platform/provider |
| Access after cancel | Access until end of billing period | Access until end of billing period or trial | Access until end of billing period or trial | Depends on platform billing rules |
| Typical price (NZD) | Annual NZ$259.99 / Monthly NZ$24.99 (approx.) | Matches local App Store price | Matches local Google Play price | Platform-specific pricing may apply |
If you subscribed via a store, cancel via that store. If you subscribed on the web, cancel at NBA.com and save the confirmation email.
If you have defective service, gather evidence and raise the issue promptly citing NZ consumer guarantees.
Confirm you received a cancellation confirmation email and note the date when access will end.
Check your bank or card statement to confirm no further renewals occur after the current billing period.
NBA Media Ventures, LLC
645 Fifth Avenue, New York, NY 10022, United States
There is no specific New Zealand postal address for cancelling NBA subscriptions; cancellations are handled online or through the platform used to purchase.
For billing disputes, contact the platform that processed the payment (App Store, Google Play, carrier, or NBA support linked above).
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Harper Davies
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.