Cancel PICOLO online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Picolo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Picolo: Easy Method
What is Picolo
Overview
Picolo is a social party/drinking game app that presents prompts and challenges for groups to play together. It offers free play and optional premium content or packs via in‑app purchases.
Purpose
The app is designed to create group interaction and entertainment through randomized prompts and themed packs. Premium options unlock extra content and features for an enhanced experience.
How to cancel Picolo
Summary
Cancellations are handled through the platform where you purchased the subscription (Apple App Store, Google Play) or via the Picolo website if you subscribed on the web.
App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then tap Subscriptions.
- Find Picolo and tap it, then tap Cancel Subscription.
- If the Cancel button doesn’t appear, the subscription is already cancelled; you keep access until the end of the billing period.
Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap Menu (three lines) then Subscriptions.
- Select Picolo and tap Cancel Subscription.
- Note: deleting the app does not cancel the subscription.
Web (Picolo website)
- Sign in on the Picolo website (marmelapp.com).
- Go to Account or Profile, then Billing or Subscriptions.
- Click Cancel to stop the subscription.
What happens when you cancel
Access after cancellation
After cancelling a subscription bought through an app store you retain access until the end of the current billing period.
No immediate service cut-off usually occurs; access ends when the paid period expires.
Renewal and billing
Auto‑renewal will be turned off for that subscription and future billing stops at the period end.
Unrecognized charges should be queried with the platform and your payment provider.
Data and account
Your account and any local app data typically remain unless you delete the account or the app.
Removing the app does not erase subscription records held by Apple/Google or Picolo’s backend.
Will I get a refund?
App store refund policies
Refunds are primarily governed by Apple’s and Google Play’s policies; you must request refunds through the relevant store.
Each store assesses refunds based on their own rules and purchase records.
Picolo-specific refund information
- Refunds may be considered for technical issues, inaccessible content, or unintended purchases.
- Processing times noted: up to 10 working days (Apple) and up to 7 working days (Google Play) in some guidance.
How to request a refund
- For iOS purchases: request a refund via Apple’s Report a Problem page or your purchase history in Apple.
- For Google Play purchases: request a refund via Google Play’s order history or Google support.
- If the store cannot help, contact Picolo via their website and provide receipts and screenshots; you may also contact your card issuer to dispute a charge.
Picolo plans and pricing
Plans table
| Plan | Price (approx. NZD) | Period | Features |
|---|---|---|---|
| Premium Subscription | approx. NZD equivalent of USD 7.99 (varies) | likely weekly/monthly (as per App Store infos) | Access to premium features, unlimited content |
| Premium | approx. NZD equivalent of USD 14.99 | one‑time or subscription (unclear) | Unlocks premium content |
| Getting Crazy / Caliente / War / Bar packs | approx. NZD equivalent of USD 6.99 | one‑time IAP | Individual content packs |
Notes on pricing
Exact NZD values are not publicly listed; app stores convert USD prices to local currency using current exchange rates and tax adjustments.
Price displays in‑app will reflect the final amount charged in New Zealand.
Your consumer rights in New Zealand
Key rights
Consumers in New Zealand are protected by the Consumer Guarantees Act and the Fair Trading Act against misleading conduct and poor‑quality goods/services.
There is no automatic 14‑day cooling‑off right for digital content with immediate access, but misleading pricing or auto‑renewal may trigger Fair Trading remedies.
How to seek redress
- Contact the app store (Apple/Google) to raise a dispute or refund request.
- Contact Picolo via their website with evidence if the purchase was deceptive or technically faulty.
- If unresolved, contact your payment provider to dispute the charge or seek guidance from New Zealand consumer protection agencies.
What to expect
Outcomes vary depending on whether the issue is technical, deceptive advertising, or accidental purchase; keep records and follow platform complaint processes.
For serious concerns about misleading conduct you may seek advice from a local consumer agency or consider a formal complaint.
Customer experiences
Positive feedback
Many users praise Picolo as a fun, entertaining party starter that encourages group interaction and variety.
Reviews often note the app’s randomness and how it helps break the ice in social settings.
Negative feedback
Several reviews complain about an expensive subscription model and unclear cancellation processes, including recurring automatic charges.
Some users report unexpected charges and describe free trials or subscription prompts as confusing or poorly explained.
Balanced takeaway
Picolo is well‑regarded for gameplay but has mixed feedback on pricing and subscription transparency.
If you value the social features, check the exact billing terms before subscribing and keep cancellation steps handy.
Documentation checklist
What to collect
- Order receipt or confirmation email showing the Picolo purchase.
- Screenshots of subscription status, billing page, and the app’s purchase screen.
- Dates of purchase, device used, and the account (Apple ID/Google account/email).
- Bank or card statements showing the charge if disputing a payment.
Where to send
- Submit store refund requests via Apple or Google Play order history tools.
- Contact Picolo via their website support form with your evidence if applicable.
- Provide documentation to your bank or card issuer if you initiate a chargeback.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting Picolo cancels a subscription; it does not. Subscriptions must be cancelled in the App Store, Google Play, or on the website.
Missing auto‑renew notices
Auto‑renewal emails or receipts can be overlooked, leading to unexpected charges; check your subscription settings and email tied to the account.
Confusing free trials and paid plans
Users sometimes miss trial end dates or unclear trial terms and are billed automatically when the trial lapses.
Always review the trial length and the first billing date displayed at purchase.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Settings → [Your Name] → Subscriptions → Picolo → Cancel | Request via Apple (Report a Problem/order history) | Access remains until billing period ends |
| Google Play (Android) | Google Play Store → Menu → Subscriptions → Picolo → Cancel | Request via Google Play order history/support | Access remains until billing period ends |
| Web (marmelapp.com) | Sign in → Account/Profile → Billing or Subscriptions → Cancel | Contact Picolo via website; store refund rules may apply | Access depends on the subscription terms shown on the site |
Notes
Refund eligibility is primarily determined by the app store used to purchase the subscription; Picolo can provide support but stores control refunds for in‑store purchases.
Processing times vary; see the store or Picolo guidance for expected timelines.
After cancelling
Next steps
- Confirm cancellation in the store’s subscription list and keep the confirmation screenshot.
- Monitor your payment method for any further charges and keep receipts for any disputes.
- If you want to reinstall later, note that purchases or subscriptions may need to be repurchased depending on the platform and purchase type.
Useful links
- Manage subscriptions on iPhone or iPad (Apple Support)
- Manage, pause, or cancel subscriptions (Google Play Help)
- Picolo / Marmelapp website
Address
Postal address
No public postal address for Picolo (Marmelapp) was found in available sources for New Zealand cancellations.
If a postal address is required, request it directly via the website contact form.
Developer contact
Contact Picolo through their website support or in‑app help for account and billing queries.
For store purchases, also contact Apple or Google Play support as appropriate for faster resolution.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.