Cancel Showtime: Easy Method

What is Showtime

Overview

SHOWTIME is a premium TV and movie streaming brand that provides original series, movies and select live content. In New Zealand SHOWTIME content is offered only as part of the Paramount+ with SHOWTIME bundle.

Availability and platform

SHOWTIME is not sold as a standalone New Zealand subscription from a local website; access is via the Paramount+ bundle that includes SHOWTIME content. Billing and features depend on whether you subscribed directly (web) or through an app store (Apple or Google).

How to cancel Showtime

Cancel via App Store (Apple)

• On iPhone or iPad: Open Settings → tap your name → Subscriptions → select SHOWTIME → tap Cancel Subscription.
• Or sign in to iTunes on Mac/PC and manage subscriptions there to cancel SHOWTIME.
• Subscriptions purchased via Apple stop at the end of the current billing cycle; do not expect an immediate cutoff.

Cancel via Google Play and Web/Direct

• Google Play: Open Google Play Store → profile icon → Payments & subscriptions → Subscriptions → select SHOWTIME → Cancel subscription. Cancel at least 24 hours before renewal to avoid the next charge.
• Web or direct (Paramount+/SHOWTIME): Sign in to your account on the SHOWTIME/Paramount+ website or the app used for a direct subscription → Account or Subscription settings → Cancel subscription. Access continues until the end of the paid period.

What happens when you cancel

Access after cancellation

When you cancel (Apple, Google Play or direct), your subscription typically remains active until the end of the current billing period.

You can continue streaming SHOWTIME content until that expiry date; the service does not usually cut off immediately on cancellation.

Billing, records and data

Cancelling does not automatically trigger a refund; billing stops at the next renewal cycle. Keep receipts and confirmation emails from Apple, Google or Paramount+ for your records.

Account data such as watch history and preferences may remain stored per the provider's privacy policy; check your account settings for data removal options.

Will I get a refund?

Standard refund policy

SHOWTIME’s stated policy is that fees are non‑refundable and cancellation does not entitle you to a pro‑rata refund for unused time.

Where a subscription was purchased via Apple or Google, refunds and refund processes are managed by the respective app store.

Exceptions and statutory rights

• Refunds or credits may be provided at the distributor’s discretion in exceptional cases (for example, billing errors or duplicate charges).
• Under New Zealand consumer law, you may have rights to remedies if the service was faulty or misrepresented, but typical cooling‑off rights for digital content can be limited once the service begins immediately with user consent.

Showtime plans and pricing

Available plans (New Zealand)

SHOWTIME content in New Zealand is available only as part of the Paramount+ with SHOWTIME bundle. Prices are presented in New Zealand dollars as reported publicly; confirm the exact price in your account before subscribing.

Plan features

Both monthly and annual plans include SHOWTIME originals, a large library of episodes and movies, and features such as downloads and (in most plans) commercial‑free playback except for live TV.

Your consumer rights in New Zealand

Key laws that may apply

New Zealand consumer protections include the Fair Trading Act and the Consumer Guarantees Act. These require services to be delivered with reasonable care and not to be misleading.

How those laws affect streaming subscriptions

• If SHOWTIME/Paramount+ misrepresented the service, you can seek remedies under consumer law.
• Automatic renewal clauses may be subject to scrutiny if consumers are not given adequate notice.
• However, where digital streaming is supplied as agreed, refunds are not automatically required unless there is a fault or misrepresentation.

Customer experiences

Positive feedback

Some customers report helpful and efficient customer service that resolved issues quickly and politely.

These positive experiences typically reference competent support staff and timely problem resolution.

Common complaints and issues

Frequent complaints include unskippable ads even on premium plans, buffering and app performance problems, and difficulty cancelling.

Users also report duplicate or unexpected charges and advice to seek refunds via app stores rather than directly from the service provider.

Documentation checklist

What to gather before contacting support

• Account email and username used for the subscription.
• Receipt or order confirmation (from Paramount+, Apple, or Google Play).
• Subscription ID, transaction ID or invoice number if available.
• Date and amount of the charge you are querying.

When you contact an app store or SHOWTIME/Paramount+

• Have screenshots of the charge and subscription page ready.
• Note the device and app version where you manage the subscription.
• Record the support case number and the name of the agent you speak with.

Common mistakes

Cancelling in the wrong place

A common error is attempting to cancel on the SHOWTIME/Paramount+ website when the subscription was purchased through Apple or Google Play.

If you subscribed via an app store, you must cancel through that app store account; the website may not control billing for that purchase.

Timing, refunds and assumptions

Another mistake is cancelling too close to the renewal without allowing for the provider’s required notice (for Google Play, cancel at least 24 hours before renewal).

Customers sometimes assume cancellation will trigger a refund; the standard policy is no refunds for unused time unless a fault or error is shown.

Comparative recap

At-a-glance comparison

The table below summarises how to cancel, typical refund outcomes, and key notes for each method of subscription in New Zealand.

Quick notes

Always check the confirmation message and keep receipts after cancelling. If you were charged twice or without your consent, gather evidence and contact the app store or Paramount+ support.

After cancelling

What to check next

Confirm cancellation by keeping the confirmation email or screenshot showing the subscription is cancelled. Verify the expiry date of access so you know how long you can still watch.

Monitor your next bank or card statement to ensure no unexpected renewal charge appears.

Useful links

• Apple - cancel subscriptions
• Google Play - cancel or turn off recurring payments
• Paramount+ Help Center
• New Zealand - Consumer Protection
• New Zealand Commerce Commission

Address

Registered mailing address

Suite 14185, Level 1, 6 Johnsonville Road, Johnsonville, Wellington 6037, New Zealand

Notes about sending correspondence

If you need to send formal written notice or dispute correspondence, use the registered address above and include copies of receipts, transaction IDs and detailed explanation of the request.

For faster resolution of billing queries, contact the app store that processed your payment (Apple or Google) or the Paramount+ support link provided above before posting paper correspondence.