Cancel Wondery: Easy Method

What is Wondery

Overview

Wondery is a podcast network and subscription service offering ad-free listening, early access, and exclusive content. It operates through its website and apps and through app stores such as Apple and Google Play.

Key services

Services include Wondery+ subscriptions for ad-free episodes and extras, plus content distribution through third-party platforms. Subscriptions and content access depend on the platform used to subscribe.

How to cancel Wondery

iPhone (iOS / App Store)

• Open device Settings.
• Tap your name → Subscriptions → Wondery → Cancel.
• See Wondery support: How do I cancel my subscription?

Android (Google Play)

• Open Google Play Store.
• Tap Profile → Payments & subscriptions → Subscriptions → Wondery → Cancel subscription.
• Follow Google Play prompts to confirm cancellation.

Web (Wondery.com) and other platforms

• Log in at wondery.com → My Account → Manage Subscription → Cancel Subscription.
• If you subscribed via another platform (Roku, third-party stores), cancel through that platform’s subscription settings.
• Official guide: Wondery cancellation guide

What happens when you cancel

Access after cancellation

Cancellation usually stops future renewals. In many cases you keep access until the end of your already‑paid billing period.

Check your account or confirmation message to see the exact access end date.

Billing and renewals

Once cancelled, the subscription will not auto-renew at the next billing date.

Do not delete the app immediately if you want to verify access until the subscription end date.

Account data and records

Your account profile and listening history typically remain unless you request deletion from the platform.

Keep receipts or transaction IDs in case you need to follow up with support or request refunds.

Will I get a refund?

Apple subscriptions (App Store / Apple Podcasts)

• Refunds for Apple subscriptions must be requested via Apple Support.
• Developers (including Wondery) cannot directly issue refunds for App Store purchases.
• Apple refund info: How to request an Apple refund

Web subscriptions and non-App purchases

• If you subscribed directly on Wondery.com, contact Wondery support for refund queries per their terms.
• Refund eligibility may depend on timing, billing period, and the platform’s policies.

Physical products and special cases (Wonderbly)

• For physical products sold via Wonderbly’s NZ pages, cancellation and refund rights apply if delivery fails after 40 days or for faulty goods reported within 14 days.
• Personalised items are generally non-cancellable except where faulty or undelivered as per Wonderbly’s NZ terms: Wonderbly NZ Terms

Wondery plans and pricing

Pricing summary

Wondery lists USD-based pricing for Wondery+ plans. The NZ App Store also displays USD prices; local billing uses conversion at purchase.

No exact NZD prices are provided publicly; Apple or your card issuer will show the final NZD amount when billed.

Plans table

Your consumer rights in New Zealand

Statutory consumer guarantees

Your statutory rights under New Zealand law (for example the Consumer Guarantees Act) remain in effect. These rights provide remedies for faulty goods and services beyond contractual terms.

These rights cannot be excluded or reduced by a merchant’s terms.

Wonderbly’s NZ terms for physical goods

• Right to cancel and receive a refund if delivery is not completed within 40 days of order.
• Right to a refund or remedy if a product is faulty and the fault is reported within 14 days of delivery.
• Refunds include sums paid such as delivery and redelivery where applicable.

Customer experiences

Positive feedback

• Customers praise high product quality, beautiful illustrations, and emotional personalised items. (Trustpilot NZ - Wonderbly)
• Several reviews highlight good customer service for delivery issues or damaged items.

Negative feedback

• Some users report missing podcast episodes or needing a new subscription to access full series. (Trustpilot NZ - Wondery)
• Other complaints include technical problems with app downloads and playback, causing interrupted or unusable content.

Documentation checklist

Before cancelling

• Account email and username used for the subscription.
• Platform used to subscribe (Wondery website, Apple App Store, Google Play, etc.).
• Receipt or confirmation email showing plan, price, and transaction date.

If you request a refund or follow up

• Transaction ID or order number from the receipt.
• Device details (iPhone/Android/browser) and screenshots of the subscription page or error.
• Any correspondence with support and dates of contact.

Common mistakes

Trying to cancel in the wrong place

A common error is attempting to cancel on Wondery.com when the subscription was purchased through Apple or Google Play.

If you subscribed via an app store, cancel through that store’s subscription settings to stop future billing.

Assuming refunds are automatic

Users sometimes assume cancelling triggers an automatic refund. Refunds depend on the platform and provider policies.

For Apple purchases you must request a refund through Apple Support; developers cannot issue App Store refunds directly.

Comparative recap

Quick comparison

Which route to choose

If you bought directly from Wondery.com, cancel on the website and contact Wondery for billing questions.

If you purchased via an app store, cancel through that store and follow their refund procedures.

After cancelling

What to check

• Confirm cancellation by checking your email for a confirmation message or viewing subscription status in your account.
• Note the access end date shown in your account or billing confirmation.

Help and support links

• Wondery cancellation support: How do I cancel my subscription?
• Apple refund guidance: Request a refund through Apple
• Wonderbly NZ terms for physical goods and cancellations: Wonderbly NZ Terms

Address

Postal address

Wondery does not provide a specific postal address in New Zealand for subscription cancellations.

There is no New Zealand postal option for cancelling subscriptions; online methods are used instead.

Online handling

Cancellations are handled through the platform you used to subscribe (Wondery website, Apple, Google Play, etc.).

If you need further help, use the platform’s support channels or the Wondery support articles linked above.