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Cancel FINIMIZE
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Finimize service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Finimize: Easy Method
What is Finimize
Overview
Finimize is a financial news and research service that provides daily briefings, market analysis and premium content for individual investors. It aims to present clear, jargon‑free summaries and audio narration to help users stay informed.
Service scope
Finimize offers free content and paid Pro/Premium subscriptions with additional features and research. Subscriptions are managed through Finimize's website, the Apple App Store (iPhone) or Google Play (Android).
How to cancel Finimize
Cancel on the Web
- Log in and go to your Profile page.
- Click "Manage subscription", then choose "Cancel subscription" or "Cancel trial".
- Pro access continues until the end of your billing or trial period.
Cancel on iPhone (App Store) and Android (Google Play)
- iPhone (App Store): Open Settings → tap your Apple ID/name → Subscriptions → Finimize → tap "Cancel Subscription" or "Cancel Free Trial".
- Android (Google Play): Open Google Play Store app → tap profile icon → Payments & subscriptions → Subscriptions → Finimize → tap "Cancel subscription".
- Access continues until the end of the billing or trial period after cancelling through either store.
Cancel by email (alternative)
- If you prefer support assistance, email help@finimize.com with your subscription email and request to cancel.
- Include relevant account details to speed up processing and confirmation from support.
What happens when you cancel
Access after cancellation
When you cancel, your Pro or Premium access remains active until the end of the current billing period or trial. You will retain access through that date.
Renewal and future charges
Cancelling prevents future automatic renewals. If you cancel during an annual or monthly subscription you will not be charged again at the next renewal.
Account data
Your account and basic profile remain on Finimize unless you request deletion. If you need account removal, contact support to confirm the process and any data retention rules.
Will I get a refund?
Finimize refund policy
You can request a refund if you are within two weeks of the subscription charge and have not accessed any Pro content since renewing. Finimize may refund in full if these conditions are met.
How to request a refund
- Web subscriptions: Email help@finimize.com with your subscription email, full name, date of last charge and receipts or invoices.
- App Store / Google Play subscriptions: Follow the respective store's in‑platform refund process for purchases made through them.
- Finimize support will review and process eligible refunds; include clear proof and dates to speed handling.
Exceptions and trial refunds
If you cancel within the first six days of a trial you will not be charged. Finimize notes that cancelling during a trial or within their two‑week refund window (and not using Pro content) supports a full refund.
Finimize plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Notes |
|---|---|---|---|
| Annual Subscription | NZ$111.99 | Annual | Standard Finimize annual access |
| Monthly Subscription | NZ$26.49 | Monthly | Standard monthly option |
| Monthly Subscription (alternative) | NZ$16.99 | Monthly | Promotional or regional variant |
| Finimize Monthly Subscription | NZ$19.99 | Monthly | Named monthly plan |
| Finimize Premium Subscription | NZ$179.99 | Annual | Premium tier |
| Finimize Premium Subscription | NZ$279.99 | Annual | Higher premium tier |
| Finimize Premium Subscription | NZ$400.00 | Annual | Top‑tier premium |
| Finimize Premium Subscription | NZ$129.99 | Annual | Lower‑price premium annual tier |
Notes about pricing
Multiple monthly and annual price points reflect different tiers, regional pricing or promotions in the NZ App Store listing. Feature details are not always published with the price listing.
Your consumer rights in New Zealand
Overview of applicable laws
The Consumer Guarantees Act and the Fair Trading Act apply in New Zealand for digital services. These laws protect consumers from misleading conduct and require services to meet certain standards.
Cooling‑off and refunds
There is generally no automatic statutory 14‑day cooling‑off right for digital subscriptions simply because of change of mind.
Finimize’s voluntary two‑week refund window for unused renewals is more generous than the minimum legal requirement.
Escalation and dispute options
- If Finimize does not follow its refund policy you may seek a chargeback with your bank or card issuer.
- You can also escalate to the Disputes Tribunal, the Citizens Advice Bureau or contact Consumer Protection NZ or the Commerce Commission for guidance.
Customer experiences
Positive feedback
Users often praise the quality of Finimize content as "fantastic research", "jargon‑free" and "easy to use". Audio narration and concise summaries are commonly highlighted.
Many reviewers also mention helpful and responsive customer service, particularly for billing issues.
Negative feedback and recurring issues
Some complaints report being charged after cancelling. These cases are fewer but notable in user reviews.
Other occasional issues include refund delays or billing mix‑ups; these are not recurring patterns of common but appear in some reviews.
Documentation checklist
Required items to request cancellation or refund
- Subscription email address and full name on the account.
- Date of last charge (billing date) and the amount charged.
- Receipts or invoice screenshots showing the transaction.
Helpful extras
- Screenshot of your subscription settings or cancellation confirmation.
- Evidence you did not access Pro content since the renewal (if seeking a refund).
- Order ID or App Store / Google Play purchase ID if applicable.
Common mistakes
Cancellation mistakes
Failing to cancel in the correct location is common - cancelling in the app does not always stop an App Store or Google Play‑managed subscription.
Always check whether your subscription was billed through Finimize directly or through a store, and cancel in that same place.
Refund request mistakes
Not providing clear receipts, transaction dates or using the wrong contact channel slows refunds. If you subscribed via Apple or Google, contacting Finimize directly may not be sufficient.
Also, requesting a refund after you have accessed Pro content may make you ineligible under Finimize's stated policy.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| Web | Profile → Manage subscription → Cancel | Email help@finimize.com; include receipts and dates | Access until end of billing/trial period |
| iPhone (App Store) | Settings → Apple ID → Subscriptions → Finimize → Cancel | Request refund via Apple (reportaproblem.apple.com or Apple support) | Access until end of billing/trial period |
| Android (Google Play) | Google Play app → Profile → Payments & subscriptions → Subscriptions → Cancel | Request refund via Google Play refund process (Google support) | Access until end of billing/trial period |
| Email support | Email help@finimize.com with account details | Web purchases: Finimize will review; app purchases: follow store process | Access until end of billing/trial period |
Key takeaway
Cancel in the same channel you purchased. Use Finimize support for web refunds and the relevant store channels for app store purchases.
After cancelling
Next steps
Keep confirmation emails or screenshots of cancellation and any refund correspondence. Monitor your card statement around the next billing date.
If a refund is due, allow a few business days for processing and check with your bank if there is a delay.
Useful links
- Finimize Help Center
- Email: help@finimize.com
- Apple Report a Problem (App Store refunds)
- Google Play refunds
- Consumer Protection NZ (rights and escalation)
Address
Postal address
Finimize does not provide a New Zealand‑specific postal address for cancellations. There is no dedicated NZ cancellation postal address listed publicly.
Official support contact
For cancellations and refund requests contact Finimize by email: help@finimize.com. For in‑app purchases follow the App Store or Google Play refund processes via their support pages linked above.