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I hereby notify you of my decision to terminate the contract relating to the Mint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Mint: Easy Method
What is Mint
Overview
Mint is a subscription-based service offering budgeting, financial tracking, or mobile service features depending on the product you use. It is distributed via web, Apple App Store, and Google Play Store.
How it is provided
Subscriptions for Mint (often called Mint+) are managed through the platform where you purchased them: Apple, Google, or directly via the Mint website/app.
How to cancel Mint
Cancel via Apple App Store (iPhone/iPad)
- Open Settings on your iPhone or iPad and tap your name (Apple ID).
- Tap Subscriptions, find Mint+ and choose Cancel Subscription.
- Note: auto-renew continues unless turned off at least 24 hours before the billing period ends; cancellation takes effect at the end of that period.
- Request refunds directly from Apple; Mint cannot issue refunds for App Store purchases. See Mint terms: getmint.app/terms.
Cancel via Google Play Store (Android)
- Open Google Play Store app → Payments & subscriptions → Subscriptions.
- Select Mint+ from the list and tap Cancel.
- Follow on-screen prompts to confirm cancellation.
- Refunds are handled under Google Play policies; see a summary guide: androidpolice.com.
Cancel Mint web / direct subscriptions
- Sign in at the Mint website or the Mint app where you manage your account.
- Go to Account Settings or Subscriptions and turn off auto-renewal or cancel the subscription.
- Mint’s terms note there is no entitlement to a refund for fees already paid for web/direct subscriptions: getmint.app/terms.
Other cancellation options
- If you prefer written notice you can send mail to the U.S. Customer Service address (see Address section below).
- If you cannot cancel using the steps above, contact support and keep records of your request and confirmation.
What happens when you cancel
Access after cancellation
When you cancel, your subscription usually remains active until the end of the current paid billing period. You retain access to paid features until that time.
Renewal and billing
Auto-renewal is turned off at cancellation but billing already processed for the current period is not automatically refunded by Mint.
Data and service
Data stored in your Mint account typically remains accessible while your account is active; after access ends, review Mint’s data retention and export options in account settings.
Will I get a refund?
Standard refund policy
Mint states there is no 14-day cooling-off or automatic refund right for Mint+ subscriptions; refunds are governed by the platform where you bought the subscription.
Platform-specific refunds
- App Store purchases: request refunds directly from Apple; Mint does not issue refunds for App Store subscriptions. getmint.app/terms
- Google Play purchases: refunds are handled under Google Play refund policies; contact Google Play support.
- Web/direct purchases: Mint’s terms state fees already paid are not refundable unless otherwise agreed.
Possible exceptions
If a service is faulty or does not work as advertised, you may have remedies under New Zealand consumer law. These remedies differ from change-of-mind refunds and are discussed below.
Mint plans and pricing
Table overview
The table below lists plan categories and pricing fields. Exact prices vary by platform, region and promotional offers.
| Plan / Category | Price (NZD) | Billing period | Notes |
|---|---|---|---|
| Mint+ (App Store) | Varies | Varies | Managed through Apple App Store; refunds via Apple. Terms |
| Mint+ (Google Play) | Varies | Varies | Managed through Google Play; cancel in Play Store. Guide |
| Mint (Web / Direct) | Varies | Varies | Manage in your Mint account on the website or app; refund policy noted in terms. Terms |
Pricing notes
Prices depend on promotions, local taxes and the platform used to subscribe. Check the purchase confirmation email or the subscription page for your exact rate.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA) overview
Under New Zealand law, the Consumer Guarantees Act provides remedies for faulty goods and certain services. Digital services have limited change-of-mind protections.
What it means for Mint subscriptions
- Change-of-mind refunds are not guaranteed under the CGA for digital subscriptions; Mint’s policy treats purchases as final unless there is a fault.
- If the service is defective or not as described, you may be entitled to remedies under NZ consumer law.
How to pursue a remedy
If you believe a subscription is faulty, gather evidence (see Documentation checklist) and contact Mint support first.
If that does not resolve the issue, you may seek advice from consumer protection bodies in New Zealand or consider formal dispute options.
Customer experiences
Positive feedback
Review sites report positive experiences: for example, Mint scores well for ease of use and budgeting features on some review platforms.
Capterra NZ lists a 4.5/5 rating with high marks for value and intuitive budgeting: Capterra NZ.
Negative feedback
Some users report issues such as data or service not working and denial of refund requests when a purchased pass did not deliver service.
Other complaints include difficulty cancelling auto-renewal, UI glitches, and slow or unsatisfactory customer support responses. Examples reported on Reddit: data/refund issue, cancellation/support issues.
Takeaway
Overall experiences vary; many users report satisfaction while a notable subset report support and cancellation/friction issues.
Documentation checklist
Records to gather before cancelling
- Purchase confirmation emails or receipts (Apple, Google Play, or Mint receipt).
- Subscription start and renewal dates and billing statements.
- Account username or email used with Mint.
- Screenshots showing subscription status, error messages or failed services.
- Copies of any emails or chat messages exchanged with Mint or platform support.
- Transaction IDs or order numbers from Apple/Google/Mint.
Why these help
These documents speed up requests for cancellation confirmation, refund attempts, or disputes with the platform or consumer authorities.
Common mistakes
Canceling in the wrong place
A frequent mistake is attempting to cancel a subscription in the Mint app when it was purchased through Apple or Google Play.
If you bought via the App Store or Play Store you must cancel in that platform’s subscription settings, not only in the Mint app.
Missing timing and confirmation
Another common error is waiting past the 24-hour renewal cutoff (App Store) or failing to save/keep a cancellation confirmation.
Always confirm cancellation in your platform account and keep screenshots or email confirmations as proof.
Assuming automatic refunds
Users sometimes assume cancellation triggers an immediate refund; Mint’s terms and platform policies typically do not provide refunds once a period has started.
If you need a refund for a faulty service, follow the documented steps and keep records of the issue and communications.
Comparative recap
Quick method comparison
| Method | Where to cancel | Refunds handled by | When cancellation takes effect |
|---|---|---|---|
| Apple App Store | Apple ID account settings on your iPhone/iPad | Apple (request via Apple support) | Cancels at end of current billing period if before cutoff |
| Google Play Store | Google Play Store → Payments & subscriptions → Subscriptions | Google Play (request via Google Play support) | Cancels per Play Store confirmation; access usually remains until period end |
| Mint web / direct | Account settings on Mint website or app | Mint (per terms) - generally no refund for past periods | Cancels at end of paid period unless otherwise specified |
Note
For platform-specific guides see Mint terms and independent guides: getmint.app/terms, androidpolice.com.
After cancelling
Confirm cancellation
Check for confirmation emails or messages from Apple, Google Play, or Mint and keep them for your records.
If you did not receive confirmation, sign back into the platform to verify the subscription status.
Follow-up steps and resources
- If you need help with an App Store purchase, contact Apple support via your Apple ID account.
- For Google Play subscriptions, use Google Play help and refund request options in the Play Store.
- For Mint web subscriptions, consult the Mint terms: getmint.app/terms.
- For consumer rights guidance, refer to Mint’s New Zealand terms or local consumer protection resources: newzealandmint.com/terms-of-service.
Address
U.S. Customer Service mailing address
Mint Mobile, LLC
17870 Newhope Street #104‑155, Fountain Valley, CA 92708, Attn: Customer Service
Notes on sending written notices
Mint does not appear to offer a New Zealand-specific postal address. If you choose to send written notice, use the U.S. address above and keep proof of posting or courier tracking.
Also retain any platform-based cancellation confirmations as these are typically the primary records used for resolving disputes.