Cancel SCORESENSE online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Scoresense service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Scoresense: Easy Method
What is Scoresense
Overview
ScoreSense is an online credit monitoring and identity service that provides access to credit reports and alerts. It is primarily operated from the United States and marketed internationally via its website.
Core features
Typical features promoted include credit report access, score tracking, and identity-theft monitoring tools. Availability and terms vary by region and the service is subscription-based.
How to cancel Scoresense
Primary cancellation methods
- Online: Log in to your ScoreSense account and follow the account or subscription settings to cancel. Refer to the official FAQ for the online cancellation flow: ScoreSense FAQ.
- Phone: Call Customer Care at 1-800-972-17204 during business hours to request cancellation. Business hours are Monday - Friday 8 AM - 8 PM CST; Saturday 8 AM - 5 PM; Sunday noon - 6 PM.
Other methods and caveats
- Email: Some third-party guides mention cancelling by email (e.g., subject "Request to Cancel Membership"), but this is not emphasised in official sources and may not be reliable.
- Chat/Support: Use the website chat or help pages if available, but confirm cancellation with a reference number or confirmation email.
What happens when you cancel
Access after cancellation
After you cancel, you typically retain access to premium features until the end of your current paid term. This is the standard approach for many subscription services.
Billing and data
Cancellation should stop future billing, though some customers report continued charges after requests to cancel.
Keep copies of confirmation messages or cancellation reference numbers in case you need to dispute later.
Will I get a refund?
Official refund stance
ScoreSense generally does not provide refunds for membership fees, including mid-cycle cancellations. Expect to retain access until the term ends rather than receive a prorated refund.
Free trial and exceptions
- If you are on a free trial, cancel before the trial ends to avoid automatic conversion to a paid subscription; refunds are not typically provided once a charge posts.
- Multiple customer reports indicate refund requests are often refused even when billing disputes arise, so document cancellations carefully.
Scoresense plans and pricing
Overview of available plans
No New Zealand - specific pricing was found in available sources. Plan names and exact tiers may vary by country and platform.
Price notes
Use the account or the store (web or app marketplace) to view the price applicable to your payment method and currency before subscribing.
| Plan | Price (NZ) | Trial |
|---|---|---|
| Standard subscription | Varies | Varies |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be provided with reasonable care and skill and be fit for purpose. If ScoreSense fails to deliver promised services, you may seek remedies under the CGA.
Fair Trading Act (FTA) and complaint routes
The FTA prohibits misleading or deceptive conduct in trade. If advertising or trial terms are misleading, you may lodge a complaint with the Commerce Commission.
For unsolicited agreements there is a 14-day cooling-off right in some circumstances, but online subscriptions may not qualify. General protections under the CGA and FTA still apply.
Customer experiences
Positive reports
- Some users find the site easy to use and the reports clear.
- Occasional positive experiences with helpful customer service for specific identity issues have been reported.
Negative reports
- Frequent complaints about difficulty cancelling, unexpected recurring billing, and denied refund requests.
- Some users describe marketing that led to unexpected charges after apparent free trials or low introductory offers.
Documentation checklist
What to collect before cancelling
- Account email and username used to register the service.
- Subscription or order number, billing statements showing charges, and method of payment.
- Screenshots of the subscription page, trial terms, and any cancellation confirmation or chat transcripts.
What to keep after cancelling
- Written confirmation of cancellation (email or screenshot) and any cancellation reference number.
- Records of phone calls (date, time, representative name) and follow-up communication.
Common mistakes
Assuming email cancellation is sufficient
Some customers send email requests expecting cancellation to be processed; third-party sources note email may not be accepted and cancellations can be missed.
Always confirm cancellation through the recommended online flow or phone and keep proof.
Missing the free trial cutoff
Failing to cancel before the free-trial period ends commonly results in an automatic paid subscription and no refund once charged.
Set a calendar reminder a day or two before the trial expires if you intend to cancel.
Comparative recap
Key comparison points
The table below summarizes cancellation ease, refund likelihood, customer sentiment, and NZ protections for quick reference.
Quick takeaways
Use the table to decide whether to subscribe or how to prepare for cancellation and disputes.
| Aspect | ScoreSense (typical) | What to expect |
|---|---|---|
| Ease of cancellation | Mixed | Online or phone recommended; retain confirmation. |
| Refund policy | Generally none | No prorated refunds; cancel before next billing. |
| Customer reviews | Both positive and negative | Some praise usability; many report billing/cancellation issues. |
| NZ consumer protections | Strong | CGA and FTA provide remedies for poor service or misleading conduct. |
After cancelling
What to monitor
- Check your bank or card statements for any unexpected post-cancellation charges.
- Retain cancellation confirmations and monitor your account access until the end of the billing term.
Useful links and next steps
- ScoreSense FAQ: https://www.scoresense.com/faq
- ScoreSense cancellation help page: https://www.scoresense.me/cancel-membership/
- General billing and cancellation discussion: ExplainCharges
- Report misleading conduct in NZ: Commerce Commission NZ
- Consumer advice in NZ: Consumer NZ
Address
ScoreSense mailing address (U.S.)
8144 Walnut Hill Lane, Suite 600, Dallas, TX 75231, United States.
When to use the address
Send written cancellation requests or certified correspondence only if phone and online options fail and you need proof of delivery.
Include account details and copies of prior cancellation attempts when mailing to the address above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.