Cancel Stansberry Research: Easy Method

What is Stansberry Research

Overview

Stansberry Research is a subscription-based financial research publisher offering newsletters, investing services, and premium reports focused primarily on U.S. markets.

Services include regular market commentary, stock and sector recommendations, and paid premium publications delivered by email and web access.

Delivery and platforms

Content is delivered via the Stansberry website, email, and in some cases through mobile apps or third-party app stores.

Pricing and specific delivery may vary by product and platform; local New Zealand pricing is not displayed publicly and may require contacting customer service.

How to cancel Stansberry Research

Web subscriptions (recommended)

• Call customer service: 1-888-261-2693 (Mon - Fri, 9 a.m. - 5 p.m. ET) and request cancellation.
• Email customer service: send cancellation request to [email protected] with your account details.
• Allow at least one day before the renewal date for cancellation to be processed to avoid automatic renewal.

Free trials and app-store subscriptions

• Free trials: cancel at any time but be sure to cancel at least one day before the trial expires to prevent conversion to a paid plan.
• App Store / Google Play: manage and cancel subscriptions through the Apple App Store or Google Play subscription settings for the account used to subscribe.
• If you used an app-store purchase, contact Apple or Google support if you have refund or billing problems.

What happens when you cancel

Access after cancellation

After cancellation, access typically continues until the end of the paid term you already paid for; cancelling prevents future automatic renewals.

For monthly plans you keep access for the paid month; for annual plans you usually retain access through the paid year unless specific account terms state otherwise.

Data and communications

Stansberry may continue to send marketing emails unless you unsubscribe separately from mailings.

Account data and archived content may remain available according to Stansberry's policies; request data or account closure via customer service if needed.

Will I get a refund?

General refund rules

All fees are generally non-refundable after the initial payment, except where specific exceptions apply under Stansberry policy or applicable law.

Monthly subscriptions: if cancelled after payment, you will not be refunded for that month but future charges will stop.

Exceptions and special cases

• Annual (or longer) subscriptions cancelled within the first 30 days: eligible for a pro-rated refund minus one month’s charge.
• Phone orders: there is a 72-hour cooling-off period after receiving an introductory email during which you may cancel and receive a full refund.
• If you purchased via Apple or Google, refunds may be handled through those platforms under their policies.

Stansberry Research plans and pricing

Pricing availability

Exact New Zealand Dollar (NZD) pricing is not published on Stansberry's site and must be obtained during signup or by contacting customer service.

U.S. pricing examples exist, but NZ customers may see different prices after currency conversion, taxes, or platform fees.

Common price ranges

Your consumer rights in New Zealand

Statutory protections

Under the Consumer Guarantees Act (CGA), digital services must be of acceptable quality and fit for purpose.

Misleading claims, such as "free" offers that incur hidden fees, may breach the CGA and Fair Trading Act.

Refunds, cooling-off and app stores

• Consumers have rights to refunds, repair, or replacement when services fail to meet guarantees, subject to legal exceptions.
• Cooling-off: NZ law provides protections for some distance contracts, but instant digital delivery can affect cooling-off applicability.
• App-store purchases remain subject to Apple and Google refund processes and consumer protections under NZ law.

Customer experiences

Positive feedback

Some users praise useful investing ideas and educational content, and occasional long-term subscribers cite value from specific recommendations.

Positive reviews exist but are relatively rare on New Zealand and international review platforms.

Negative feedback

• Complaints about misleading "free" offers and unexpected charges such as maintenance fees.
• Reports that promised refunds became credits rather than cash refunds and were difficult to redeem.
• Issues with repeated unsolicited emails, billing discrepancies, forced upgrades, and refund difficulties.
• Aggregated reputation analyses indicate a high proportion of negative user experiences.

Documentation checklist

Essential items to include

• Account holder name and email address used to subscribe.
• Order number, subscription ID, or receipt date if available.
• Clear statement: request to cancel subscription and any desired refund or account closure.

Supporting evidence

• Screenshots of the subscription page, trial terms, promotional offers, or unexpected charges.
• Copies of emails, receipts, or confirmation messages from Stansberry or the app store.
• Dates and times of phone calls, and the name of any customer service representative spoken to.

Common mistakes

Missing the cancellation deadline

A frequent mistake is cancelling too late. For web subscriptions and free trials, allow at least one day before renewal or trial end to ensure processing.

Assume processing can take a day and plan accordingly to avoid unwanted charges.

Assuming "free" is truly free

Some users have reported hidden fees on "free" offers. Always read trial terms and small-print for any maintenance or processing charges.

If an offer looks confusing, capture screenshots and contact customer service for clarification before completing signup.

Comparative recap

Feature summary

After cancelling

Confirmations and follow-up

Retain a cancellation confirmation email or reference number for your records and to support any future refund or dispute claims.

If you continue to receive charges or marketing emails, escalate to Stansberry support with your documentation.

Helpful links and contacts

• Stansberry Terms of Use
• Email Stansberry: [email protected]
• Stansberry reviews (Trustpilot NZ)
• New Zealand Consumer Protection (official guidance)
• New Zealand Commerce Commission
• Apple Support (app-store refunds)
• Google Play Help (app-store refunds)

Address

Customer service contact

Phone: 1-888-261-2693 (Mon - Fri, 9 a.m. - 5 p.m. ET).

Email: [email protected].

Mailing address

Stansberry Research, 1125 N. Charles Street, Baltimore, MD 21201, USA.

No specific New Zealand postal address for cancellations was found; use phone or email for fastest processing.