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Cancellation service #1 in New Zealand
Cheat Happens is an online service that provides game cheats, trainers and related tools for PC and other platforms. It operates primarily through paid membership plans that grant access to premium content and downloadable software.
Users are gamers who want trainers or cheats for single-player titles and similar tools. Memberships are sold via the website and through payment platforms, and some users report buying monthly, yearly or lifetime access.
Cancel through your PayPal account under Pre‑Approved Payments to stop auto‑renewal. The Cheat Happens membership will not auto‑renew and will expire at the end of the current billing period.
If you did not use PayPal you must submit a support ticket or email [email protected] to request cancellation. You can also call the number provided by support.
Cancelling prevents future automatic renewals for auto‑recurring plans (when cancelled correctly). You will typically retain access until the end of the current paid billing period.
For lifetime plans, the site's terms define "lifetime" as the lifetime of the website, not the individual subscriber; changes to site operation can affect access.
Cheat Happens may retain account records for support and billing. Downloads you made remain on your device unless you delete them, so back up any files you need before losing access.
Always save confirmation emails, transaction IDs and any support ticket numbers as proof of cancellation or requests.
Cheat Happens' Terms of Service state that no refunds or partial refunds are given once personalised software has been downloaded. Lifetime membership refunds are not provided if the site ceases operation.
There are limited reports that prorated refunds for unused time may be possible in some cases, but this is not clearly documented as standard policy.
Below are the commonly listed plans and prices shown in USD on Cheat Happens' site. Check your payment method or app store for local currency conversion and final pricing.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Monthly Premium | US$9.95 | Monthly | Access to premium cheats and trainers; auto‑recurring |
| Yearly Premium | US$49.95 | Annual | Access to premium cheats and trainers; non‑recurring |
| Lifetime | US$99.95 | One‑time | Lifetime access to premium cheats and trainers |
| Lifetime Plus (Monthly) | US$99.95 + US$4.95/month | Lifetime + Monthly | Lifetime access plus extra monthly benefits; auto‑recurring |
| Lifetime Plus (Yearly) | US$99.95 + US$59.95/year | Lifetime + Annual | Lifetime access plus extra yearly benefits; auto‑recurring |
Prices are published in USD on the official Cheat Happens site. There is no public confirmation of how they convert to NZD on checkout.
To see exact NZD amounts, check your bank, PayPal, App Store or Google Play transaction at purchase time.
The CGA gives New Zealand consumers rights if goods or services are faulty, including repair, replacement or refund where appropriate. This can apply to digital products in some circumstances.
See guidance on refunds and rights: Consumer.org.nz - Returns and refunds.
Some users praise Cheat Happens for years of reliable trainers, ease of use and prompt updates for certain titles. Review sites contain positive comments about service quality in specific cases.
Other users report poor customer service, conflicts over refunds and disappointment with “lifetime” access limits. Several online threads describe rude or unhelpful interactions with support.
Many customers mistakenly cancel on the Cheat Happens site while they actually subscribed through Apple or Google. For in‑app subscriptions, you must cancel through Apple/Google, not the Cheat Happens website.
Expecting an immediate refund or instant loss of access is a common error. Cancellation typically stops future charges but access generally continues until the paid period ends.
Also, deleting a payment method does not always cancel auto‑renewal; you must cancel the subscription agreement or pre‑approved payment.
| Action | Ease | Refund likelihood (NZ) | Notes |
|---|---|---|---|
| Cancel via PayPal (Pre‑approved payments) | Easy | Low (unless faulty) | Stops auto‑renewal; keep PayPal confirmation. See Cheat Happens support. |
| Cancel via Cheat Happens support (email/ticket) | Moderate | Low (policy restrictive) | Must receive confirmation from support; refunds are not guaranteed. |
| Cancel via Apple App Store / Google Play | Platform dependent | Platform rules apply; refund unlikely unless platform approves | Handle through Apple/Google subscription settings; Cheat Happens site does not document this path. |
For New Zealand users, cancel via the platform you used to pay (PayPal, Apple, Google or direct support). Keep documentation and understand refunds are limited except for faults under NZ law.
Wait for and save the cancellation confirmation email or PayPal screenshot. Confirm that future payments are no longer scheduled in your payment account.
There is no publicly listed New Zealand postal address for Cheat Happens. The service appears to operate online from the United States and provides support via its helpdesk, email and phone.
If you require written correspondence, use the support email [email protected] or call +1 (201) 701 18213 to request a postal address or escalation route.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.