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Cancellation service #1 in Philippines
Cheat Happens is a PC gaming cheat and trainer platform run by Dingo WebWorks, LLC. Its Terms of Service point to Arkansas law and a business mailing address in Texarkana, Arkansas, which gives you a clear clue that this is a US-based service, not a Philippines-based company "Laws of the State of Arkansas, USA" (cheathappens.com).
The core business model is paid membership. The site sells recurring Premium access and also sells lifetime options through its sign-up pages and Lifetime PLUS page (cheathappens.com). The truth is, Cheat Happens is not a casual download site anymore. It is structured around membership access, trainer authentication, support, and community features.
What you pay for is access to trainers and cheats for PC games, plus message board access and account-based features. The monthly Premium plan includes access for 5 games per month at $9.95 (₱562), while the yearly Premium plan includes access for 10 games per month at $49.95 (₱2,822) based on the pricing shown on the official pages (cheathappens.com).
The service also offers Lifetime Premium and Lifetime PLUS at $99.95 (₱5,647) each, with Lifetime PLUS adding bonuses like reward credits and prize wheel spins (cheathappens.com). That matters when cancelling because only recurring memberships need active cancellation. A lifetime purchase is generally a one-time payment, not a monthly auto-charge.
If you are in the Philippines, heads up: prices are published in US dollars, not in pesos, and local support hours are not stated on the support page (cheathappens.com). That can make billing timing and support replies a bit frustrating, especially if you get charged overnight Philippine time and need urgent help.
There is no evidence from the official FAQ that Cheat Happens sells subscriptions through App Store or Google Play. The FAQ says those store subscriptions are not applicable, which means most Philippine users will be dealing with direct web billing or PayPal instead of Apple or Google billing (cheathappens.com). This is the biggest detail to get right before you try to cancel.
Many users get annoyed because they think they cancelled, then another charge appears. Before doing anything, open your account, take a screenshot of your current plan, and note your last payment date. Cheat Happens says your membership will expire based on the last date you made payment after auto-renew is stopped (cheathappens.com).
If you used PayPal, check your PayPal automatic payment settings before emailing support. If you used another payment route, prepare your account email, username, transaction date, and amount paid such as $9.95 (₱562) or $49.95 (₱2,822). Those details make support faster and reduce back-and-forth.
If your membership was set up through PayPal, this is usually the fastest route. According to the official FAQ, go to your PayPal profile, open pre-approved payments, select the Cheat Happens Monthly Membership, and choose cancel (cheathappens.com). Once that is done, the auto-renewal should stop on PayPal's side.
Take a screenshot of the cancellation page that shows the billing agreement is inactive. This matters if you later need to prove a continued charge to your bank, GCash-linked card, Maya card, or PayPal itself. In practice, payment-side proof is often stronger than saying you sent an email.
Cheat Happens instructs users to contact [email protected] or use the support page to cancel Premium membership "please contact [email protected] with your account details" (cheathappens.com). The help page is Cheat Happens Support, and live chat is available through the "Live Chat / Support Ticket" option at the bottom of that page.
Your message should be short and specific. Include your full account email, username, plan name, last charge amount, payment method, and a direct request such as "Please cancel auto-renew immediately and confirm my membership end date." This avoids the common local issue where users report that cancellation becomes messy when they did not use PayPal.
If email responses are delayed for days, you can try the listed phone number +1 (201) 701-8213 from the support details (cheathappens.com). For Philippine users, that is an international call, so it is not the cheapest option. It is better used when a billing date is very close and you need same-day action.
You can also send a registered letter to the business mailing address, although Cheat Happens does not present postal mail as the normal cancellation channel. If you want proof without going to a physical post office, some people use a certified digital letter service such as Postclic for timestamped sending and receipt evidence. For day-to-day cases, email plus screenshots is usually simpler.
Do not waste time looking for an App Store or Google Play subscription if you subscribed directly on the website. The official FAQ says iOS App Store subscriptions are not applicable and Android Google Play subscriptions are also not applicable for Cheat Happens (cheathappens.com). If you search the wrong billing channel, you can miss your renewal date.
There is no verified evidence of dark-pattern traps on the site, but the process is still less self-service than it should be. The weak spot is that non-PayPal users often need support intervention. Just a reminder: do not assume silence means cancellation is done. Wait for written confirmation.
Cheat Happens states that once you cancel auto-renew, your membership expires based on the last date you made payment (cheathappens.com). In plain terms, if your latest monthly payment was on March 10, access should continue until the end of that paid period, then stop before the next billing cycle starts.
This is useful if you want to cancel early but still use the service for the rest of the paid month or year. It also means you should not expect an immediate shutdown unless support manually closes the account, which the FAQ does not say it does.
The FAQ is direct here. Once a membership expires, all trainers become disabled and cannot authenticate online until the membership is renewed or returned to active status (cheathappens.com). So after expiry, you lose the core paid benefit, not just bonus perks.
If you rely on specific trainers for a game you are currently playing, save what you need before the end date. There is no published data retention explanation in the Terms for saved account data after cancellation, so if forum posts, support history, or account details matter to you, export screenshots before the membership expires.
This is the part that frustrates many users. The official FAQ says no refund after cancellation, and that same answer appears for general policy, unused period, and billing error in the research data based on the FAQ (cheathappens.com). So if you cancel halfway through a paid month, do not expect a pro-rated return.
That also means most refund requests are likely to be difficult unless you can show an unauthorized charge, duplicate billing, or a clear payment-side issue. The site does not publish a separate refund processing timeline, which is another reason to gather strong documentation before you contact support.
For Philippine users, there is no universal online subscription cooling-off rule that automatically guarantees a refund for digital memberships. Under the Consumer Act of the Philippines, or RA 7394, you can still complain about unfair or misleading billing, and DTI can handle online consumer complaints. For card disputes, BSP rules commonly give cardholders up to 60 days from the statement date to dispute a transaction.
Here is the practical angle: if Cheat Happens keeps charging after you cancelled, save your confirmation screenshot and file a dispute through your bank, credit card issuer, GCash-linked card, Maya, or PayPal. Use chargeback only as a last resort after trying support, because providers usually ask for proof that you attempted to resolve the issue first.
Send one clear message to [email protected] with your account email, username, transaction date, amount, and exact problem. Write whether it was a continued charge after cancellation, a duplicate payment, or an unauthorized charge. Attach screenshots of your cancellation request and any PayPal cancellation page if applicable.
If you paid through PayPal, open the PayPal billing agreement page and save the status. If the payment still went through after you cancelled there, raise it with PayPal too. If you paid by card, call your issuer within 60 days from the statement date and ask for a dispute or chargeback for a continued or unauthorized recurring charge.
The Terms of Service leave several key subscription points unclear. Auto-renewal is not specified, commitment duration is not specified, free trial terms are not specified, and data retention after cancellation is not specified in the published Terms (cheathappens.com). That lack of detail is not ideal when you are trying to plan an exit cleanly.
What is clearly stated is the governing law and dispute location. The Terms point to Arkansas law and dispute resolution through an arbitration panel or a court of competent jurisdiction in Texarkana, Arkansas (cheathappens.com). For a user in the Philippines, that is not practical for a small billing issue, so local remedies like DTI complaints and bank disputes matter much more.
If the Terms do not clearly spell out the renewal mechanics, your best defense is your own records. Save the plan page, the billing email, the cancellation email, and your payment history. Those documents are more useful than arguing over a vague clause after a charge has already posted.
The good news is that no cancellation fee or early termination fee was found in the Terms. So the financial risk is usually the next recurring charge, not a separate penalty for leaving early.
Plan | Price (USD / PHP) | Billing period | Main features |
|---|---|---|---|
Monthly Premium | $9.95 (₱562)* | Monthly | 5 games monthly |
Yearly Premium | $49.95 (₱2,822)* | Annual | 10 games monthly |
Lifetime Premium | $99.95 (₱5,647)* | Lifetime | Unlimited trainer access |
Lifetime PLUS | $99.95 (₱5,647)* | Lifetime | Lifetime plus bonuses |
Prices are approximate, converted from USD at 1 USD ≈ 56.5 PHP. Check the official Cheat Happens website for exact current prices and local card charges.
The cheapest recurring option is Monthly Premium at $9.95 (₱562), while the yearly recurring plan is $49.95 (₱2,822). If you compare 12 months of Monthly Premium, that would be about $119.40 (₱6,746), so the yearly plan is roughly 58% cheaper than paying month by month for a full year.
The most expensive amount paid upfront is $99.95 (₱5,647) for either Lifetime Premium or Lifetime PLUS, although those are one-time purchases rather than recurring plans. If you only need trainers for a short game backlog, monthly may be enough. If you keep forgetting to cancel subscriptions, a lifetime plan can sometimes be cheaper than repeated yearly renewals.
For users in the Philippines, the main consumer framework is the Consumer Act of the Philippines, or RA 7394. It helps when a digital seller gives unclear billing information, refuses to address a complaint, or keeps charging after cancellation. For payments, BSP rules are the more practical route when you need a chargeback through a bank or card issuer.
The research data also notes that Cheat Happens does not specify a cooling-off period or withdrawal right in its own Terms (cheathappens.com). So if you are hoping for a built-in seven-day digital refund promise, the site does not clearly give one. That makes your evidence trail very important.
In the Philippines, a seven working day cooling-off period is associated more clearly with door-to-door or direct sales. For online subscriptions like Cheat Happens, there is no universal statutory rule that guarantees you can cancel for any reason and get your money back after purchase. Some businesses offer goodwill refunds, but Cheat Happens' FAQ says no refund after cancellation (cheathappens.com).
If the issue is not simple buyer's remorse but a misleading charge, continued billing, or failure to cancel as requested, that becomes a stronger complaint. In that situation, DTI and your payment provider are more relevant than arguing about an online cooling-off right that is not clearly granted.
Start with the merchant. Send your complaint to Cheat Happens support and save the ticket number, screenshots, and payment records. If the issue is a recurring charge after cancellation, contact your bank, card issuer, GCash, Maya, or PayPal within 60 days from the statement date if possible and request a dispute.
If the seller does not resolve the issue, file a consumer complaint with DTI and attach your timeline: subscription date, cancellation date, charge date, amount such as $9.95 (₱562), and all screenshots. For payment disputes involving cards or e-wallet-linked cards, BSP can also be relevant if your financial provider mishandles the dispute process.
Based on 4 unique reviews, the trend is fully negative: 0 positive and 4 negative. The pattern is clear. Cancellation and support appear harder than they should be, especially when users need help fast or want billing issues resolved. That matches the local research note that non-PayPal users often struggle more because they must contact support directly.
To stay balanced, there is no verified evidence of hidden cancellation traps on the site itself, and the official FAQ does explain the PayPal route. But the review pattern suggests that execution and response time are the weak points, not the basic existence of a cancellation path.
Theme | Frequency | Typical example |
|---|---|---|
Charge after cancel | 2 of 4 | Billing kept going |
Slow support | 1 of 4 | Replies took days |
Hard cancellation | 1 of 4 | Gateway difficult |
Source | Rating | Number of reviews |
|---|---|---|
TrustPilot | 1/5 trend | 4 |
Before you cancel, save a screenshot of your account page, current plan, and last payment confirmation. If your plan is Monthly Premium at $9.95 (₱562) or Yearly Premium at $49.95 (₱2,822), capture that exact amount and date because support may ask for it.
If you used PayPal, also save the billing agreement page before and after cancellation. If you used a card, download the statement page showing the merchant name and posted amount. These records are your best proof if a second charge appears.
Do not stop at sending the request. Wait for a reply confirming auto-renew is off and note the membership end date. Then check your payment account again near the next expected billing date and once more after that date has passed.
If there is no confirmation after a reasonable wait, follow up through live chat or phone. A missing confirmation is one of the most common reasons people believe they cancelled when the merchant has not actually processed it.
A very common mistake is searching Apple or Google subscriptions when the membership was bought directly on the website. Cheat Happens says App Store and Google Play subscription cancellation are not applicable for this service (cheathappens.com). If you waste a day in the wrong place, you may miss the next billing cutoff.
Fix: trace the original payment. If your receipt came from PayPal, cancel in PayPal. If it came from Cheat Happens directly, contact support with your account details and ask for written confirmation.
Some users send one short email like "cancel my account" and never follow up. If support is slow and your renewal date is near, that can end badly. The review pattern shows frustration with delayed replies and poor support handling, so you need a stronger paper trail.
Fix: send a full request with account email, username, plan, last payment date, and amount. If there is no answer, use live chat on the support page and keep screenshots of both attempts.
This one catches people off guard. The FAQ says no refund after cancellation, including for unused time and billing-error scenarios in the provided research summary based on the FAQ (cheathappens.com). If you cancel halfway through a month, access may continue until expiry, but money usually does not come back.
Fix: cancel before the next billing date, not after it. If the issue is a true unauthorized or continued charge, switch your focus from refund request to payment dispute evidence.
PayPal users often do the right cancellation step but forget to save proof that the billing agreement was turned off. If a charge later appears, you are stuck trying to reconstruct what happened from memory.
Fix: save the PayPal page showing the status change to cancelled or inactive, plus the date. That screenshot can be crucial if you escalate to PayPal, your bank, or BSP-related channels.
In the Philippines, cardholders typically have about 60 days from the statement date to dispute a transaction through the issuer. If you wait too long because you are arguing with support for weeks, your bank may say the dispute window has already closed.
Fix: try support promptly, but track the calendar. If there is no resolution and the charge is clearly unauthorized or continued after cancellation, contact your bank, GCash, Maya, or PayPal before the dispute deadline slips away.
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing | No fee found | Easy |
App Store (iOS) | Before next billing | No fee found | Medium |
Google Play (Android) | Before next billing | No fee found | Medium |
Registered mail | 5-10 business days | No fee found | Higher but best proof |
For actual Cheat Happens users, the real working routes are PayPal cancellation and direct support contact. App Store and Google Play appear in the comparison for completeness, but the official FAQ says those store subscriptions are not used by Cheat Happens (cheathappens.com).
Registered mail gives stronger proof but is slower, especially from the Philippines to Arkansas. If you are close to renewal, digital methods are faster. If you are building a formal dispute record, postal proof can still help.
Right after cancelling, save the confirmation email or screenshot and set a calendar alert for 3 dates: the day you cancelled, your expected expiry date, and the next possible billing date. This simple step catches most continued-charge problems before they snowball.
Monitor your bank, PayPal, GCash-linked card, Maya card, or credit card statement for at least one full billing cycle. If a charge shows up after cancellation, gather your proof and escalate quickly. In the Philippines, banks often use a 60-day dispute window from the statement date for chargebacks.
If the charge is unauthorized or continues after cancellation, contact the merchant once more, then your payment provider. DTI can handle consumer complaints under RA 7394, while BSP-related channels matter when the issue is how your financial provider handles the dispute. Screenshots of cancellation confirmation are the key evidence.
If you still want a similar service after leaving, you can look at WeMod, which offers free access with optional Pro at $6.99 per month, about ₱395. CoSMOS is free in its basic form but some premium features depend on a Cheat Happens membership. Plitch is another trainer subscription option, though pricing details were not clearly provided in the research data.
Cheat Happens does not publish a dedicated physical cancellation office for memberships. The known business mailing address connected with the service is:
This address is mainly referenced for company correspondence, and the service itself points users to online support or PayPal for cancellation. So mail is possible as a record-building option, but it is not the normal workflow.
If you want the fastest result, use PayPal cancellation if that was your payment method, or contact support through the support page and [email protected]. For most users in the Philippines, that is the route that makes sense in terms of speed, cost, and proof.
Here is the bottom line: Cheat Happens cancellation is doable, but it is not as smooth as a one-click self-service subscription. Save your proof, cancel before billing, and do not wait too long to dispute a continued charge.
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Written by Therese Perez
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.