Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Crossfit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Crossfit: Easy Method
What is Crossfit
Overview
CrossFit is a branded fitness programme combining weightlifting, gymnastics and conditioning workouts delivered in group classes at affiliated gyms (commonly called "boxes").
How affiliates operate
Affiliates set their own membership types, pricing and terms while using the CrossFit methodology and branding.
This guide focuses on cancelling memberships and subscriptions in New Zealand affiliates and app-based services.
How to cancel Crossfit
Cancel through app stores
- If you subscribe on iPhone or Android, cancel via Apple or Google subscription settings - not inside the CrossFit app.
- Open App Store or Google Play > Account > Subscriptions and cancel the CrossFit or workout-app subscription there.
Cancel with specific New Zealand affiliates
- CrossFit AKL: Weekly-only memberships require at least 28 days' written notice by email to hello@crossfitakl.co.nz.
- Overflow CrossFit: Email admin@overflowcrossfit.co.nz with 14 days' notice; early termination fees apply for 3-month contracts.
- H1 CrossFit: Use the provider's cancellation form and allow 30 days' notice; payments are non-refundable and termination fees may apply.
What happens when you cancel
Access and billing
After you cancel, access typically continues until the end of the paid period or after the notice period specified in the contract.
Regular billing will stop at the end of that period; check your final billing date in your membership account or confirmation email.
Data and membership records
Gyms usually retain membership records and attendance for their business needs; ask the affiliate if you want copies or deletion details.
Keep your own copies of cancellation emails, receipts and any confirmation numbers in case of disputes.
Will I get a refund?
Standard refund rules by provider
- CrossFit AKL: No refunds during 6- or 12-month commitment periods for any reason, including illness or relocation.
- Overflow CrossFit: Payments already made are non-refundable; early cancellation of a 3-month contract incurs fixed fees plus remaining dues.
- H1 CrossFit: All payments are non-refundable; early termination may trigger additional termination fees.
Exceptions and consumer protections
Under New Zealand rules, members generally have a 10-day right to cancel after receiving an agreement; material changes (for example moving a long distance) can also justify a refund of the unused portion less reasonable costs.
CrossFit 1855 cites a refund example where the remaining balance is refunded minus 30% costs for material changes; check the affiliate's legal page for details: crossfit1855.com/legal.
Crossfit plans and pricing
Overview of plans
Below is a consolidated table of plans and prices sourced from New Zealand affiliates (late 2025 - January 2026).
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| CrossFit 3216 Unlimited | From NZ$57 per week | Weekly | Unlimited CrossFit and Specialty sessions, Open Gym / Access Card (discounts available) |
| CrossFit 3216 Student Membership | From NZ$46 per week | Weekly | Unlimited benefits at student rate |
| CrossFit 3216 Teen Membership | From NZ$44 per week | Weekly | 4 classes per week for teens (ages 15 - 18) |
| CrossFit 3216 Virtual Athletes | From NZ$10 per week | Weekly | Programming for virtual athletes |
| CrossFit 3216 Limited Membership | From NZ$49 per week | Weekly | 3 sessions per week, access to multiple class types |
| CrossFit 3216 Drop-In (Single Class) | NZ$25 per session | Single session | Visiting affiliated CrossFitters (≈6 months experience) |
| CrossFit 3216 1-Week Drop-In | NZ$75 per week | Weekly | 5 CrossFit classes over 7 days (visiting affiliate) |
| CrossFit 3216 1-Month Drop-In | NZ$250 per month | Monthly | Unlimited access for visiting affiliate CrossFitters |
| CrossFit Inner Strength - Unlimited Classes | NZ$65.99 per week (no contract) | Weekly | Unlimited classes; other contract options available |
| CrossFit Affinity - Full Monty (Unlimited) | NZ$57.50 per week | Weekly | Unlimited classes, no contract, includes specialty classes |
| CrossFit Affinity - 3 Classes per Week | NZ$47.50 per week | Weekly | Up to 3 classes per week |
| CrossFit Affinity - Drop-In | NZ$22 per session | Single session | Casual access |
| CrossFit Queenstown - 1 - 3 Month Membership | NZ$65 per week | Weekly | Access to 25+ group classes per week; no long commitment |
| CrossFit Queenstown - Unlimited 12-Month | NZ$60 per week | Weekly | Unlimited classes; 12-month minimum (break-fees apply) |
| CrossFit 7010 Nelson - Unlimited Classes | NZ$48 per week | Weekly | Unlimited CrossFit, open gym, weightlifting, gymnastics |
| CrossFit 7010 Nelson - 3× Week Classes | NZ$42 per week | Weekly | 3 CrossFit sessions per week plus other class access |
| CrossFit 7010 Nelson - 2× Week Classes | NZ$34 per week | Weekly | 2 CrossFit sessions per week plus other class access |
| CrossFit 7010 Nelson - Drop-In | NZ$25 per session | Single session | Visiting CrossFitters |
| CrossFit 7010 Nelson - Holiday Pass | NZ$60 per week | Weekly | Access to all classes during visit |
| CrossFit Da Vinci Cambridge - Full Membership (Unlimited) | NZ$42 per week | Weekly | Unlimited classes, minimum 3-month term |
| CrossFit Da Vinci Cambridge - Up to 3× Week | NZ$33 per week | Weekly | Up to 3 classes per week |
| CrossFit Da Vinci Cambridge - Couple Unlimited | NZ$69 per week | Weekly | Unlimited classes for a couple |
| CrossFit Da Vinci Cambridge - Drop-In | NZ$20 per session | Single session | Single class access |
| CrossFit Da Vinci Cambridge - Monthly Unlimited | NZ$169 per month | Monthly | Unlimited classes billed monthly (min 3-month term) |
| CrossFit Da Vinci Cambridge - 6-Month Unlimited | NZ$630 total (~NZ$105 per month) | 6-Month | Unlimited classes with 6-month billing |
| CrossFit Da Vinci Cambridge - Yearly Unlimited | NZ$1,099 per year (~NZ$21.13 per week) | Annually | Unlimited classes (best annual value) |
| CrossFit Napier - Unlimited Monthly | NZ$185 per month | Monthly | Unlimited classes |
| CrossFit Napier - Limited Monthly | NZ$155 per month | Monthly | Limited classes |
| CrossFit Napier - Unlimited Weekly | NZ$55 per week | Weekly | Unlimited classes |
| CrossFit Napier - Limited Weekly | NZ$45 per week | Weekly | Limited classes |
| CrossFit Napier - Drop-In | NZ$20 per session | Single session | Casual access |
| CrossFit Napier - 12-Visit Concession Card | NZ$185 total | Concession (12 visits) | 12 visits at concession rate |
| CrossFit Ashburton - 2× Week Monthly | NZ$110 per month | Monthly | 2 classes per week |
| CrossFit Ashburton - 3× Week Monthly | NZ$130 per month | Monthly | 3 classes per week |
| CrossFit Ashburton - 4× Week Monthly | NZ$145 per month | Monthly | 4 classes per week |
| CrossFit Ashburton - Unlimited Monthly | NZ$160 per month | Monthly | Unlimited classes |
| CrossFit Ashburton - Drop-In | NZ$20 per session | Single session | One session drop-in |
| Ahika CrossFit - 2× Week | NZ$34 per week | Weekly | 2 classes per week |
| Ahika CrossFit - 3× Week | NZ$44 per week | Weekly | 3 classes per week |
| Ahika CrossFit - Unlimited | NZ$49 per week | Weekly | Unlimited classes |
| Ahika CrossFit - Drop-In | NZ$20 per session | Single session | Per session drop-in |
| Ahika CrossFit - Weekly Drop-In Pass | NZ$55 per week | Weekly | Week access via drop-in |
Your consumer rights in New Zealand
Statutory cancellation rights
Under New Zealand's Business Practices and Consumer Protection Act you usually have a 10-day right to cancel after receiving an agreement.
This right allows you to cancel a membership agreement within that period and be entitled to any applicable refund adjustments.
Material changes and dispute options
If the provider makes a material change (for example moving facilities far away), you can request cancellation and a refund of the unused portion minus reasonable costs.
Practical advice: keep proof of cancellation attempts. If the provider or app store denies a refund you may be able to dispute charges with your bank.
Customer experiences
Positive feedback
- Many members praise CrossFit-style services for community, motivation and coaching support as discussed in community forums.
- Community benefits are commonly cited as a reason to join and stay enrolled.
Common negative experiences
- Users report unclear cancellation communications or difficulties cancelling via the app versus the app store.
- Some members describe frustration with binding contracts, unresponsive admin and unexpected termination charges.
Documentation checklist
Before you cancel
- Membership agreement / terms and conditions (signed copy where possible).
- Membership ID, payment receipts and bank statements showing payments.
When you cancel
- Written cancellation notice (email or form) with date and membership details.
- Confirmation of cancellation from the provider (save screenshot or email).
Common mistakes
Attempting to cancel in the wrong place
A frequent mistake is trying to cancel an app-billed subscription inside the CrossFit app instead of via the App Store or Google Play subscription settings.
Always confirm which billing system charged you before starting the cancellation.
Missing notice periods and proof
Another common error is not providing the required written notice or failing to keep proof of the cancellation request.
Not keeping copies of emails, form submissions or bank statements makes disputes harder if the provider continues charging.
Comparative recap
Quick provider comparison
| Provider | Required notice | Refunds | Early termination fees | How to cancel |
|---|---|---|---|---|
| App Store (Apple) / Google Play | Immediate via app settings | Refunds handled by Apple/Google (case-by-case) | Depends on provider policy | Cancel in Apple or Google subscription settings |
| CrossFit AKL (NZ) | 28 days written notice (weekly-only) | No refunds during 6- or 12-month commitments | Binding 6/12-month terms - no early cancellation | Email hello@crossfitakl.co.nz |
| Overflow CrossFit (NZ) | 14 days by email | Payments non-refundable | Tiered fees for 3-month contracts ($159 month 1; $106 month 2; $53 month 3) plus remaining dues | Email admin@overflowcrossfit.co.nz |
| H1 CrossFit (NZ) | 30 days via form | Payments non-refundable | Termination fee may apply (difference between contracts) | Submit provider cancellation form (see h1cf.co.nz) |
| CrossFit 1855 (NZ) | 10-day statutory right to cancel | Refund of unused portion less reasonable costs (example: 30% deduction) | May apply depending on terms and material change | Refer to legal/terms page: crossfit1855.com/legal |
After cancelling
Confirmations and bank checks
Wait for written confirmation of cancellation and check that automatic payments stop after the final billed period.
If charges continue, contact the affiliate immediately and save all communication for a dispute with your bank if necessary.
Helpful links and next steps
- CrossFit AKL terms and conditions: crossfitakl.co.nz/terms-and-conditions
- Overflow CrossFit membership info: overflowcrossfit.co.nz/membership
- H1 CrossFit options: h1cf.co.nz/options
- CrossFit 1855 legal page: crossfit1855.com/legal
- Community experiences and cancellation anecdotes: reddit.com/r/crossfit/comments/n1hb7a
Address
Registered office
CrossFit Auckland Ltd (official affiliated business) - registered office and address for service:
19c Triton Drive, Rosedale, Auckland 0632, New Zealand.
How to send written correspondence
Use the registered office address above for formal written notices and postal correspondence relating to memberships and legal matters.
For membership-specific emails use the contact addresses listed in this guide (for example hello@crossfitakl.co.nz and admin@overflowcrossfit.co.nz).
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.