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Cancel DERRIMUT GYM
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Derrimut Gym service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Derrimut Gym: Easy Method
What is Derrimut Gym
Overview
Derrimut 24:7 Gym is a budget gym chain that markets 24/7 access and low-cost membership plans. Memberships include a mix of direct-debit weekly plans and upfront yearly options, priced in AUD for Australian locations.
Service scope
The organisation operates multiple club locations and sets terms and conditions for memberships, access and promotions. Local club operations, hours and policies may change and are set by the home club and the chain’s T&Cs.
How to cancel Derrimut Gym
Primary cancellation method
You must request cancellation in person at your home Derrimut gym - cancellations are handled at the club level according to the FAQ and membership form instructions.
Step-by-step cancellation steps
- Locate and visit your home Derrimut 24:7 Gym in person during staffed hours.
- Bring photographic ID and the original membership agreement or membership details.
- Tell staff you want to cancel and request a written confirmation or receipt of the cancellation request.
- Ask for the effective cancellation date and whether a notice period (for example 30 days) applies.
- Keep copies: take a photo of any provided cancellation form or written confirmation for your records.
- If staff will not provide confirmation, request a manager and document names, date and time of the visit.
What happens when you cancel
Access and final date
Your access to the club typically ends on the cancellation effective date given by the club. Confirm whether you can use the gym through the notice period if one applies.
Billing and account data
Direct-debit payments may continue through any contractual notice period (reports suggest a possible 30‑day notice). Keep evidence of your cancellation to dispute any further charges.
Will I get a refund?
Official refund policy
Terms state "Strictly NO refunds on Upfront Memberships." Upfront yearly payments are typically non-refundable under the gym’s written policies.
Exceptions and other returns
- Refunds or exchanges are available for apparel and accessories within 14 days if unopened, unused and in original condition; memberships are excluded.
- Promotional "special" memberships (for example discounted 12‑month offers) are often explicitly non-cancellable, non-transferable, non-suspendable and non-refundable.
- If you believe the gym has misrepresented service or changed hours in a way that is misleading, you may have consumer remedies under New Zealand law (see next section).
Derrimut Gym plans and pricing
Pricing summary
Available plan data is listed in AUD. No NZD pricing was found for New Zealand locations; check your local club for exact pricing if a NZ club exists.
Plan table
| Plan | Price (AUD) | Period | Features / Notes |
|---|---|---|---|
| 12‑Month Upfront Membership (New Year New Me) | AUD $249.00 per year | Yearly | Admin fee AUD $59 |
| Direct Debit - No Lock‑In Contract | AUD $9.00 per week | Weekly | Admin fee AUD $59 |
| Direct Debit - 12‑Month Contract | AUD $14.95 per week | Weekly | Admin fee AUD $59 |
| Direct Debit - Open Contract | AUD $19.95 per week | Weekly | Admin fee AUD $59 |
| 12‑Month Upfront Membership (Alternate) | AUD $749.00 per year | Yearly | |
| Casual Visit | AUD $15.00 per visit | One‑off |
Your consumer rights in New Zealand
Basic legal protections
Under New Zealand law, the Fair Trading Act prohibits misleading or deceptive conduct in trade, and the Consumer Guarantees Act provides guarantees for services.
If the gym materially misrepresents services (for example hours advertised as 24/7 but changed without proper notice), you may have grounds to complain.
Practical steps and enforcement
- Contact the gym first and keep written records of communications and receipts.
- If unresolved, you can seek advice or make a complaint via New Zealand authorities: Consumer Protection (MBIE) and Commerce Commission.
- Consider a bank chargeback for unauthorised or disputed direct‑debit charges and contact your bank promptly.
Customer experiences
Positive feedback
Some reviewers note that specific clubs are convenient, lightly used at peak times and offer additional classes such as Pilates, and separate ladies’ gym areas.
Negative feedback
Many complaints report inconsistent or excessive charges, ongoing debit attempts after cancellation, poor facility maintenance and changes to advertised 24/7 access.
Documentation checklist
What to bring when cancelling
- Photo ID (driver licence or passport).
- Original membership agreement or a copy of the membership form.
- Bank or card details showing regular payments (for quick reference).
- Any written communication from the gym about hours, promotions or cancellation.
What to keep after cancelling
- Written confirmation or receipt of cancellation (photo or paper copy).
- Bank statements showing the date of last payment and any subsequent debits.
- Names of staff you spoke to, with date and time of the visit.
Common mistakes
Assuming online or postal cancellation works
Members often try to cancel by email or phone; the gym requires an in‑person request at the home club. Failure to attend in person can delay or invalidate a cancellation.
Poor record keeping
Not keeping a copy of the cancellation confirmation leads to disputes when payments continue. Always get written proof and keep bank statements to support any claim.
Comparative recap
Quick comparison
| Feature | Summary |
|---|---|
| Cancellation method | Must be done in person at your home club; no verified postal cancellation address for NZ. |
| Refunds | Upfront memberships: no refunds. Apparel: refunds/exchanges within 14 days if unused. |
| Notice period | Reports suggest a 30‑day notice period may apply; confirm with your club. |
| Promotional memberships | Special offers are often non‑cancellable, non‑transferable and non‑refundable. |
| Customer feedback | Mixed: some positive notes on convenience; multiple complaints about billing and service changes. |
Key takeaway
Visit your home club with documentation, obtain written confirmation, and keep evidence to dispute any further charges. Use NZ consumer guidance if you suspect misleading conduct.
After cancelling
Disputes and next steps
- If charges continue after cancellation, contact your bank immediately to dispute the transactions and request a chargeback.
- Escalate unresolved issues to NZ consumer authorities or seek free advice from the Citizens Advice Bureau.
Useful links
- Derrimut 24:7 Gym - FAQ
- Derrimut - Terms & Conditions / Policies
- Consumer Protection - New Zealand (MBIE)
- Commerce Commission - New Zealand
- Citizens Advice Bureau - New Zealand
Address
Where to cancel
Cancellations must be requested in person at your home Derrimut 24:7 Gym. Check your membership paperwork or the local club’s contact page for the exact address and staffed hours.
No postal cancellation address found
No verified postal cancellation address was located for a New Zealand Derrimut location; the gym’s FAQ directs members to attend the home club in person for cancellations.