Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gkr Martial Arts service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Gkr Martial Arts: Easy Method
What is Gkr Martial Arts
Overview
GKR Martial Arts (GKR Karate) is a martial arts organisation offering in-class karate memberships at affiliated dojos and an online training product called GKR Online Academy.
The organisation operates in New Zealand through local dojos and an international structure with regional offices in Australia for corporate matters.
Services offered
Services include in-person classes, gradings, seminars and an on-demand video library via GKR Online Academy.
Membership types include Direct Debit in-class passes and web or app subscriptions for online content.
How to cancel Gkr Martial Arts
Cancel GKR Online Academy (web subscription)
- Sign in to your GKR Online Academy Dashboard.
- Go to Account Settings in your Dashboard and select cancel subscription.
- Cancellation can be done at any time and there are no specified cancellation fees.
Cancel in-class Direct Debit memberships
- Contact your dojo or the membership team and provide 28 days' written notice to cancel a Direct Debit contract.
- Your pass remains active during the 28-day notice period; ensure you receive confirmation of your cancellation request.
Cancel subscriptions bought via Apple or Google
- If subscribed through Apple App Store, cancel via Settings > Subscriptions on your Apple device.
- If subscribed through Google Play, cancel via Play Store > Subscriptions on your Android device.
What happens when you cancel
Access after cancellation
For Direct Debit in-class memberships your training pass stays active during the 28-day notice period.
For web subscriptions cancellation stops future renewals but you normally retain access until the paid period ends.
Renewal and billing
Online Academy cancellation prevents the next billing cycle; there are no stated online cancellation fees.
Direct Debit payments may continue through the notice period and you should check bank statements for final debits.
Data and account handling
GKR retains account details per its account system; request account or data questions from the membership team if required.
If you want data removed, contact support or the dojo and ask how they handle account deletion or retention.
Will I get a refund?
Refunds for Online Academy
GKR Online Academy cancellation is described as stopping renewals; there is no clear published refund guarantee for web subscriptions.
If you seek a refund after purchase, raise the request with GKR support and provide purchase details for consideration.
Refunds for Direct Debit and in-class memberships
- There is no explicit, published refund policy for Direct Debit or in-class memberships in the available materials.
- Some customers report mixed outcomes when requesting refunds; GKR staff may consider refunds case-by-case.
Statutory rights and exceptions
GKR documentation does not reference a 14-day cooling-off period or other automatic refund rights for New Zealand customers.
Under New Zealand law, the Consumer Guarantees Act (CGA) may apply if services are not supplied with reasonable care and skill.
Gkr Martial Arts plans and pricing
Pricing summary
Pricing below reflects GKR Online Academy NZD plans as listed on the public pricing page.
There may be separate local pricing for in-studio memberships not published on the Online Academy page.
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Five Step Self-Defence Challenge | NZ$0 | One-time / Free trial | Basic self-defence challenge, 7-day free access to GKR Online Academy videos |
| Essential | NZ$39.50 | Monthly | Unlimited on-demand library, monthly seminars, community group |
| Essential (Annual) | NZ$395 | Annual | Same as Essential, billed annually (~NZ$32/month) |
| Premium | NZ$64.50 | Monthly | Everything in Essential plus live classes, gradings, live online events |
| Premium (Annual) | NZ$645 | Annual | Same as Premium, billed annually (~NZ$53/month) |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumers are protected by the Consumer Guarantees Act (CGA) which requires services to be provided with reasonable care and skill.
The CGA can apply when services are not as described, poorly delivered, or cause loss due to substandard provision.
How this applies to GKR
GKR’s published materials do not explicitly reference CGA or a statutory cooling-off period for NZ customers.
If you believe services were not provided with reasonable care and skill, you can raise a complaint under NZ consumer protections.
Where to get help
For CGA questions and disputes, contact Consumer Protection New Zealand or Citizens Advice Bureau for guidance.
Keep records of enrolment, advertising claims, payments and communications to support any complaint.
Customer experiences
Positive feedback
Some New Zealand customers report a friendly, encouraging community and a positive, beginner-friendly environment.
Testimonials note flexibility in scheduling and long-term members valuing the social and supportive aspects.
Negative feedback
Complaints include aggressive sales practices, poor post-enrolment communication, difficulty getting confirmation or refunds, and rude staff.
Other commentary raises concerns about teaching standards, mass gradings, and inconsistent instruction at some locations.
What to take from reviews
Reviews are mixed; local dojo quality can differ. Visit the local club, ask questions and observe a class before committing to a Direct Debit.
Document all communications and payment authorisations so you have evidence if issues arise.
Documentation checklist
Before you cancel
- Copy of your membership agreement or Direct Debit terms.
- Proof of payments (bank statements, receipts).
- Account email, username and invoice numbers for web subscriptions.
When you submit a cancellation
- Written cancellation request (email or the Dashboard cancellation confirmation).
- Request and keep a written confirmation of cancellation and final charge date.
- Record the date you gave 28 days' notice for Direct Debit cancellations.
Common mistakes
Assuming online and in-class cancellation are the same
Some customers assume cancelling the app or online account cancels their in-studio Direct Debit membership.
Always check whether your in-class membership is managed separately and follow the 28-day notice process if required.
Not keeping records
Failing to keep confirmations, emails or bank statements often makes disputes harder to resolve.
Always request written confirmation and save screenshots, emails and transaction records immediately after cancelling.
Comparative recap
Quick comparison
The table below summarises cancellation, notice and refund expectations across common purchase methods.
| Method | How to cancel | Notice required | Refund likelihood | Access during notice/period |
|---|---|---|---|---|
| GKR Online Academy (web) | Cancel in Dashboard > Account Settings (pricing page) | None for cancellation; stops future renewals | No published refund guarantee; case-by-case | Access typically continues until the paid period ends |
| In-class Direct Debit | Contact dojo/membership team and provide written notice | 28 days' notice required | No clear published policy; refunds reported as mixed outcomes | Pass remains active during the 28-day notice period |
| Apple App Store / Google Play | Cancel via device platform settings (Apple: Settings > Subscriptions; Google Play: Play Store > Subscriptions) | Depends on store billing cycle | Refunds handled via Apple/Google store policies | Access usually continues until the end of the current billing period |
After cancelling
Follow-up steps
Ensure you receive written confirmation of cancellation and note the date your access ends or final payment is taken.
If unexpected charges occur, contact your bank for Direct Debit disputes and provide the cancellation evidence.
Helpful links and contacts
- GKR Online Academy pricing and account page: GKR Online Academy Pricing
- Example cancellation correspondence reference: Cancellation request example
- App-store subscription cancellation guidance (general): App-store subscription help
- New Zealand consumer advice: contact Consumer Protection NZ or Citizens Advice Bureau for CGA guidance.
Address
Regional corporate address
Level 1, 139 - 145 St Vincent Street, Port Adelaide, 5015, South Australia, Australia.
There is no specific New Zealand postal cancellation address publicly listed; contact your local dojo or the regional office by email for membership issues.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.