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Cancel MYFITNESSPAL online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Myfitnesspal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Myfitnesspal: Easy Method
What is Myfitnesspal
Overview
Myfitnesspal is a nutrition and fitness tracking service that helps users log food, track calories and monitor activity.
The app integrates with many devices and offers free and paid (Premium / Premium+) tiers for extra features.
Core features
Core features include a large food database, barcode scanning, activity integration and progress tracking.
Paid tiers add advanced insights, ad-free experience and meal-planning tools depending on the plan.
How to cancel Myfitnesspal
Cancel via iOS / App Store
Apple manages subscriptions bought through the App Store.
- Open the iPhone/iPad Settings or the App Store app and go to your Apple ID subscriptions.
- Find MyFitnessPal in your subscriptions and select Cancel Subscription or turn off Auto‑Renewal.
- See the official guide: MyFitnessPal help article.
Cancel via Android / Google Play
Google Play manages subscriptions purchased on Android devices.
- Open the Google Play Store app and tap your profile > Payments & subscriptions > Subscriptions.
- Select MyFitnessPal and choose Cancel subscription or turn off auto‑renewal.
- Refer to the MyFitnessPal support page for platform notes: MyFitnessPal help article.
Cancel via Web (myfitnesspal.com)
Web subscriptions are managed from the MyFitnessPal website.
- Log in at myfitnesspal.com and go to My Home → Premium → Subscription Settings.
- Turn Auto‑Renewal off to prevent future charges; this cancels renewal but does not delete your account.
- If needed, contact MyFitnessPal support for other account actions or clarification.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription, you typically retain Premium or Premium+ access until the end of the paid billing period.
After the billing period ends, your account will revert to the free tier unless you re‑subscribe.
Data and account status
Cancellation stops future billing but does not automatically delete your account or its data.
To remove your account or personal data, follow MyFitnessPal account deletion processes or contact support directly.
Will I get a refund?
Refunds for App Store / Google Play purchases
MyFitnessPal cannot issue refunds for purchases made through the App Store or Google Play.
- Refund requests for those purchases must be submitted to Apple or Google, respectively.
- See the MyFitnessPal support note: MyFitnessPal help article.
Refunds for web purchases
For subscriptions bought on the web, you must contact MyFitnessPal support to request a refund.
- Web refunds are handled case‑by‑case and are not guaranteed.
- Guidance about web refunds is available from community resources: recime.app summary.
Myfitnesspal plans and pricing
Available Premium+ plans (NZ)
Below are the known Premium+ prices in New Zealand dollars (NZD) as publicly cited.
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Premium+ Monthly | NZ$42.99 | Monthly | Premium+ membership with meal planning features, ad-free, advanced insights |
| Premium+ Annual | NZ$169.99 | Annual | Premium+ membership annual plan with full features, ad-free, advanced insights |
Notes on other pricing
Prices for standard Premium (non‑Plus) subscriptions in New Zealand are not publicly listed in available sources.
USD rates cited for other regions may not reflect New Zealand pricing; check your platform for exact local charges.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be supplied with reasonable care and skill and be fit for purpose.
Guarantees under the CGA cannot be excluded by contract; remedies are available if the service is faulty.
Fair Trading Act and refunds
The Fair Trading Act prohibits misleading or deceptive conduct, including hidden or unfair terms in digital services.
There is no automatic 14‑day cooling‑off period for digital subscriptions under NZ law; refunds depend on platform/provider policies or CGA remedies.
Where to seek help
If you cannot resolve a problem with the provider, you can escalate to the Disputes Tribunal or seek advice from Consumer NZ or Citizens Advice Bureau.
General consumer guidance: Consumer Protection NZ and Commerce Commission.
Customer experiences
Positive feedback
Users often praise the extensive food database and accurate barcode scanning for everyday and ethnic foods.
Long‑term users report success with weight loss and appreciate integrations and accountability tools.
Negative feedback
Common complaints include features being moved behind paywalls, making the free version less useful.
Other issues reported are app freezing, inconsistent logins and frustration with pricing and frequent upgrade prompts.
Documentation checklist
What to gather before contacting provider
- Account email or username used with MyFitnessPal.
- Proof of purchase or receipt showing date and payment method.
- Subscription provider (App Store, Google Play, or web) and billing period.
Additional evidence to collect
- Screenshots of subscription status, receipts and error messages.
- Record of any contact with support and dates of communications.
- Transaction IDs from Apple/Google receipts if applicable.
Common mistakes
Canceling in the wrong place
Many users try to cancel on the MyFitnessPal app when the subscription was bought through Apple or Google.
If you bought via App Store or Google Play, cancellation must be done through that platform, not the app.
Assuming immediate access loss or automatic refund
Users sometimes expect refunds or instant account deletion after cancelling; refunds depend on provider rules and web refunds are case‑by‑case.
Also, cancellation usually stops future billing but keeps access until the current paid period ends.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| iOS / App Store | Cancel via Apple ID subscriptions in Settings or App Store | Request refund from Apple | Access remains until end of billing period |
| Android / Google Play | Cancel via Google Play > Subscriptions | Request refund from Google | Access remains until end of billing period |
| Web (myfitnesspal.com) | Log in → My Home → Premium → Subscription Settings; turn off Auto‑Renewal | Contact MyFitnessPal support for web refunds (case‑by‑case) | Access remains until end of billing period |
Key takeaways
Platform of purchase determines where you cancel and who handles refunds.
Keep receipts and documentation to support any refund or dispute request.
After cancelling
What to do next
Confirm cancellation in your App Store, Google Play or MyFitnessPal account and keep confirmation screenshots or emails.
Monitor your bank or card statement to ensure no further charges occur after the billing period ends.
Helpful links and contacts
MyFitnessPal support article on cancelling: MyFitnessPal help article.
Consumer guidance: Consumer Protection NZ and Commerce Commission.
Address
Postal contact (headquarters)
MyFitnessPal, Inc., 525 Brannan St, San Francisco, CA 94107, USA
Support channels
For account issues and web refunds contact MyFitnessPal support via their help centre linked above.
If purchased via Apple or Google, use Apple or Google support channels for refund requests or subscription disputes.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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- prevent the recipient from contesting the legal scope of the mail.