Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sweat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Sweat: Easy Method
What is Sweat
Overview
Sweat is a subscription-based fitness app offering workouts, meal plans and community features, including specific programs like Sweat with Kayla.
The service is delivered as a digital subscription on mobile apps (iOS/Android) and via the Sweat WebApp.
How it is delivered
Sweat subscriptions are billed through the platform where you purchased them: Apple App Store, Google Play, or directly through Sweat WebApp.
Access begins immediately after payment and content is unlocked for the subscription period purchased.
How to cancel Sweat
Cancel via the App Store (iOS)
- Open the Sweat app, tap your profile, scroll down and select "Cancel Subscription".
- Complete the short cancellation survey in the app, then confirm cancellation in your Apple ID subscription settings.
- Important: deleting the app does not cancel your subscription - confirm cancellation in Apple subscriptions.
- More info: Sweat support: iOS cancellation.
Cancel via Google Play (Android)
- Option 1: In the Sweat app, go to Profile → Cancel subscription → Confirm.
- Option 2: Open the Google Play Store app → Subscriptions → Sweat → Cancel subscription → complete the survey.
- You keep access until the end of the current billing cycle after cancelling via Google Play.
- More info: Sweat support: Android cancellation.
Cancel on the Web (Sweat WebApp)
- Log in at join.sweat.com, go to your profile and click "Edit" under My Subscription.
- Tap "Cancel Subscription", follow the prompts and complete the cancellation survey.
- You will receive a confirmation email and retain access until the billing period ends.
- More info: Sweat support: Web cancellation.
What happens when you cancel
Access and billing
After cancelling you keep access to the app for the remainder of the paid period; access ends when that billing period expires.
Sweat’s billing terms ask that you cancel at least 24 hours before the next billing cycle to avoid automatic renewal.
Account and data
Cancelling a subscription stops future billing but does not automatically delete your account or personal data.
If you want account deletion or data removal, follow the account/settings options in the app or contact Sweat support for guidance.
Will I get a refund?
Sweat refund policy
- Sweat does not offer refunds or credits for change of mind, unused periods, accidental purchases, medical reasons, or similar, unless required by law.
- There is generally no statutory 14‑day automatic refund for Sweat subscriptions; refunds are only provided if legally required.
- Reference: Refunds and Returns - Sweat support.
App store purchases and refunds
- If you purchased via Apple or Google in‑app, refund requests must be made to the relevant app store provider and follow their policies.
- Contact Apple or Google support for refund eligibility when the purchase was processed through those platforms.
Sweat plans and pricing
Current plans
Below are example New Zealand prices as listed in early January 2026 for the App Store after Sweat moved to local currency billing.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | NZ$24.99 | Monthly | Full app access including workouts, meal plans, community |
| Sweat with Kayla Monthly Subscription | NZ$31.99 | Monthly | Includes Kayla Itsines-specific content |
| Yearly Subscription | NZ$134.99 | Annual | Full app access, billed annually |
Notes
These prices reflect New Zealand App Store pricing after Sweat’s October 2024 change to local currency billing.
If you joined on a promotional or older rate your pricing may differ from the amounts listed above.
Your consumer rights in New Zealand
Overview of NZ consumer protections
Sweat is subject to New Zealand consumer protection laws, including the Consumer Guarantees Act and Fair Trading Act where applicable.
These laws protect against misleading conduct and require certain remedies when goods or services are defective or misrepresented.
How rules apply to digital subscriptions
- There is often a 14‑day cooling‑off period for some online purchases, but digital subscriptions where access begins immediately may be exempt.
- Sweat’s policy disclaims refunds except as required by law, so consumers should check whether a legal exception applies in their case.
- Reference for billing terms: Sweat Terms of Service.
Customer experiences
Positive feedback
Some users praise Sweat Wallet elements as a fun, user‑friendly way to explore crypto and earn introductory rewards.
Positive reviews note the app can be a good entry point to fitness programs and community features.
Negative feedback
- Several users report support issues such as disappearing tokens, locked wallets, or unresponsive customer service.
- Other users describe excessive ads, low perceived token value, poor usability, and dissatisfaction with rewards.
- Source summaries: Trustpilot NZ - positive and negative reviews.
Documentation checklist
What to gather before you cancel
- Account email and username used for Sweat.
- Purchase receipt or order confirmation showing date and billing method.
- Screenshots of your subscription page in the app or the App/Google Play purchase screen.
Where to submit evidence
- If purchased via Apple/Google, use their support/refund process and include purchase IDs.
- If purchased via the WebApp, use Sweat support channels and attach receipts or confirmation emails.
Common mistakes
Cancellation mistakes
Do not assume deleting the app cancels your subscription - you must cancel in the app or via the App Store/Google Play/Web as appropriate.
Also avoid waiting until the last minute; Sweats terms recommend cancelling at least 24 hours before renewal to prevent another charge.
Refund mistakes
Many users request refunds from Sweat after buying in‑app; when purchase was made through Apple or Google you must request refunds via those stores.
Do not assume an automatic 14‑day refund applies to digital subscriptions that start immediately; check whether a legal exception applies first.
Comparative recap
Summary table
| Action | Where to do it | Refund possible? | Access after cancellation |
|---|---|---|---|
| Cancel iOS subscription | In‑app (profile) and confirm in Apple ID subscriptions | Refunds via Apple only (per Apple policy) | Access until end of paid period |
| Cancel Android subscription | In‑app or Google Play Store → Subscriptions | Refunds via Google only (per Google policy) | Access until end of billing cycle |
| Cancel Web subscription | Log in at join.sweat.com → Profile → My Subscription → Edit → Cancel | Handled by Sweat; refunds only if required by law | Access until end of paid period |
Quick takeaways
Always cancel through the correct channel where you purchased the subscription (Apple, Google, or Sweat WebApp).
Expect access to continue until the paid period ends and pursue refunds through the store that processed your payment.
After cancelling
What to expect next
You should receive a confirmation email after cancelling web subscriptions or see cancellation confirmed in the app or app store.
Monitor your bank or card statements to ensure no further renewals are charged after the current period ends.
Helpful links
- How do I cancel my Sweat app subscription?
- Refunds and Returns - Sweat support
- Sweat Terms of Service
- Sweat WebApp (login)
Address
Postal address
Sweat does not provide a New Zealand postal address for subscription cancellation or refunds in publicly available support materials.
Postal mail is not an accepted method to cancel Sweat subscriptions per the company’s guidance.
Official support channels
Complete cancellations through the app, Apple App Store, Google Play Store or the Sweat WebApp per the instructions above.
For refund questions or account issues contact the appropriate app store support (Apple/Google) or use Sweat’s support links listed earlier.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.