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Cancel CARB MANAGER
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I hereby notify you of my decision to terminate the contract relating to the Carb Manager service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Carb Manager: Easy Method
What is Carb Manager
Overview
Carb Manager is a diet and nutrition tracking app that offers free and Premium tiers to help users monitor carbs, calories and macros.
The app is available on iOS, Android and the web and integrates food logging, meal planning and progress tracking.
Main features
Premium unlocks additional tracking tools, detailed nutrient breakdowns and advanced features for tailored diets.
Features and availability vary by platform and may require in-app purchase through the App Store, Google Play or a web checkout.
How to cancel Carb Manager
General guidance
Cancel on the same billing platform you used to subscribe: App Store (iOS), Google Play (Android) or the Carb Manager web app (Fastspring).
Do not assume deleting the app cancels the subscription; you must cancel the subscription itself.
Step-by-step cancellation (by platform)
- iOS (App Store): Open iPhone Settings → your name → Subscriptions → Carb Manager → Cancel Subscription.
- Android (Google Play): Open Play Store → Subscriptions → Carb Manager → Cancel Subscription.
- Web (Fastspring): Open Carb Manager web app → Settings → My Settings → Subscription → Manage Subscription → select the web/Fastspring billing option and follow the prompts.
- Important timing: cancel more than 24 hours before the billing cycle ends to avoid auto‑renewal.
- For official instructions, see the Carb Manager Help Center: View, change or cancel a Premium subscription.
What happens when you cancel
Access after cancellation
After you cancel, Premium access typically continues until the end of your paid billing period.
You will keep the benefits until the subscription expiry date; access does not end immediately unless otherwise stated by the platform.
Renewal and billing
If cancellation is not completed at least 24 hours before the renewal date, the subscription may auto‑renew for another billing period.
Platform charges are handled by the App Store, Google Play or Fastspring depending on where you subscribed.
Will I get a refund?
Carb Manager policy
Carb Manager's Terms of Service specify that subscription fees are non‑refundable.
See the terms for the vendor statement: Carb Manager Terms of Service.
Exceptions and platform refunds
- Platform refunds: Apple and Google handle many refunds for in‑app purchases under their own policies; outcome varies by case and region.
- Third‑party reports note limited refund windows: typically a short window on web/Google Play and Apple’s discretion for iOS; there is no firm 14‑day automatic right in practice.
- Some users report difficulties obtaining refunds or being charged after cancellation; keep documentation if you pursue a refund.
- For third‑party guidance, see: How to cancel Carb Manager (third‑party guide).
Carb Manager plans and pricing
Pricing summary
Available plans include Monthly, Quarterly and Annual Premium subscriptions.
App Store in‑app prices are listed in USD; the final NZD cost depends on the exchange rate at checkout.
Price notes
Listed amounts are approximate equivalents; your bank or platform may show a slightly different NZD total after conversion and fees.
Always check the final price at purchase before confirming.
| Plan | Approx. price | Period | Features |
|---|---|---|---|
| Monthly | Approximately NZD equivalent of USD 13.99 (converted at checkout) | Monthly | Premium features unlocking full app functionality |
| Quarterly (3 months) | Approximately NZD equivalent of USD 26.49 (converted at checkout) | Quarterly | Premium features unlocking full app functionality |
| Annual | Approximately NZD equivalent of USD 72.99 (converted at checkout) | Annual | Premium features unlocking full app functionality |
Your consumer rights in New Zealand
Statutory entitlements
Under New Zealand consumer law, digital services must be as described, and consumers are entitled to remedies if a service is faulty or not delivered as described.
For distance or online purchases, there is generally a 14‑day right to cancel unless the service has been fully delivered with consumer consent.
How this affects Carb Manager
- Carb Manager’s “no refunds” clause may conflict with NZ consumer protections; statutory rights cannot be lawfully excluded.
- If the service was not provided as described, NZ consumers can seek remedies such as a refund, repair or replacement under local law.
- Contact the platform (Apple/Google) or your bank if you need help enforcing consumer rights after attempting to resolve with the vendor.
Customer experiences
Positive feedback
Some users praise Carb Manager’s tracking tools, diet support and nutritional features and rate the app positively in stores.
These users find the meal logging and macro tracking useful for daily diet management.
Negative feedback
Complaints include inaccurate nutritional data, confusing updates and problems with subscription cancellation and refunds.
There are multiple reports of users being charged after cancellation and difficulty obtaining refunds from the vendor.
Documentation checklist
Essential documents to gather
- Subscription confirmation email or receipt showing plan, date and transaction ID.
- Screenshots of your subscription status within the app or platform (showing cancellation if available).
- Bank or card statements showing charges and dates for the subscription payments.
Optional supporting items
- Any correspondence with Carb Manager support or platform support (emails, chat logs).
- Notes of the steps you took to cancel (dates, times, and the platform used).
- Copies of the Terms of Service or Help Center pages cited during the dispute.
Common mistakes
Uninstalling instead of cancelling
Many users remove the app but forget to cancel the subscription in the App Store, Google Play or web account.
Uninstalling the app does not stop billing - you must cancel the subscription itself.
Timing and platform confusion
Cancelling within 24 hours of renewal can still trigger an auto‑renewal if the platform processes the charge before cancellation completes.
Another common error is trying to cancel on the wrong platform (for example, cancelling the app but the purchase was made via the website).
Comparative recap
Quick comparison
The table below summarizes cancellation and refund practicalities across platforms to help choose the correct path.
Use the platform where the original purchase was made for the fastest resolution.
| Platform | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| iOS (App Store) | Settings → your name → Subscriptions → Carb Manager → Cancel | Refunds at Apple’s discretion; contact Apple Support | App deletion does not cancel subscription; App Store purchases billed in USD |
| Android (Google Play) | Play Store → Subscriptions → Carb Manager → Cancel | Google may offer short refund windows; outcomes vary | Uninstalling the app won’t cancel billing; contact Google Play for refunds |
| Web (Fastspring) | Carb Manager web app → Settings → Subscription → Manage Subscription (Fastspring) | Refunds depend on vendor policy; sometimes limited windows apply | Vendor’s Terms state no refunds, but NZ consumer law may apply |
After cancelling
Monitor billing and accounts
Watch your bank and card statements for at least one billing cycle after cancellation to confirm no further charges occur.
If you see unexpected charges, contact the platform first, then your bank or card provider if needed.
Helpful links and next steps
- Carb Manager Help Center: View, change or cancel a Premium subscription
- Carb Manager Terms of Service: Terms of Service
- Third‑party cancellation guidance: How to cancel Carb Manager (third‑party)
- Apple Support (report a problem / refunds): support.apple.com
- Google Play Help (refunds & purchases): support.google.com/googleplay
Address
Corporate mailing address
Prighter Ltd, c/o Wombat Apps LLC, 20 Mortlake High Street, London SW14 8JN, United Kingdom
There is no dedicated New Zealand postal address listed for cancellations; use the corporate address above for legal or postal matters.
Postal and legal notes
If you intend to send formal correspondence, include full details: your account email, subscription dates and copies of receipts to help the vendor identify your case.
Consider sending by a method that provides delivery confirmation for records.