Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Digestiplan, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at $1.85 for 48h, then $100.94 per month without commitment
Send an e-Postclic to Digestiplan
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in New Zealand
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at $1.85 for 48 hours
then no commitment, $100.94 per month
to keep966649193710
Cancel Digestiplan: Easy Method
What is Digestiplan
Service overview
Digestiplan is a subscription-based meal planning and nutrition service that provides personalised meal plans, recipes and daily guidance through its web app and mobile platforms.
How it’s delivered
Customers primarily access Digestiplan via the web app at app.digestiplan.com and through mobile app storefronts (App Store on iOS and Google Play on Android).
Subscriptions may be managed in-app on the web interface or via the respective platform subscription systems for purchases made through Apple or Google.
How to cancel Digestiplan
Cancel via the web app (recommended)
- Go to app.digestiplan.com and sign in to your account.
- Open your profile or account settings and select "Manage Subscription".
- Follow the on-screen instructions to cancel the subscription and confirm the cancellation when prompted.
Cancel via app stores (iOS / Android)
- If you subscribed through the App Store (iOS), cancel using Apple's subscription management in your device settings or at Apple Subscription Support.
- If you subscribed through Google Play (Android), cancel via Google Play subscriptions in the Play Store app or at Google Play Help.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to your Digestiplan account until the end of the current billing period.
Access end dates depend on the billing cycle and the platform used to purchase the subscription.
Renewals and charges
Cancellation prevents future automatic renewals; you should check the confirmation message or email to verify the stop of recurring charges.
Charges already billed for the current period are generally non-refundable unless otherwise agreed by support or platform policies.
Data and account retention
Your account data (profile, saved plans, preferences) is usually retained after cancellation unless you explicitly request deletion from support.
Contact support if you want account data deleted or exported prior to closing the account.
Will I get a refund?
Refunds via Digestiplan (web purchases)
You can request a refund by emailing [email protected]. Support will review and confirm eligibility.
Refunds appear discretionary and are assessed case-by-case by Digestiplan’s support team.
Money-back guarantee (independent summary)
- An independent summary notes a possible money-back guarantee if requested within 30 days of purchase.
- That summary suggested you may need to have followed the plan for at least 14 consecutive days and provide supporting proof (e.g., screenshots).
App Store and Google Play purchases
Purchases via Apple or Google are subject to each store’s refund processes and policies.
If you bought through an app store, start refund requests through Apple or Google support rather than Digestiplan’s web support.
Digestiplan plans and pricing
Available plan types
Digestiplan offers subscription-based plans with different billing intervals and features depending on the selected option and the purchase platform.
Pricing summary
| Plan name | Billing interval | Price (NZD) | Key features |
|---|---|---|---|
| Monthly | Monthly | Varies | Varies |
| Annual | Yearly | Varies | Varies |
| Free trial / Intro | One-time / Trial | Varies | Varies |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumers are protected by laws such as the Consumer Guarantees Act and fair trading rules administered by MBIE and the Commerce Commission.
These laws cover goods and services that are faulty, not fit for purpose, or misrepresented, but online subscription refunds may still be subject to provider terms.
How this applies to Digestiplan
There are no explicit references to statutory consumer rights in Digestiplan’s published material reviewed; refunds appear discretionary under their terms.
If you believe statutory rights apply (e.g., misleading conduct or failure to deliver services), you can raise the issue with Digestiplan support and, if unresolved, with NZ consumer authorities.
Next steps and escalation
- Contact Digestiplan first via [email protected] and keep records of communications.
- If unresolved, consider contacting Consumer Protection via consumerprotection.govt.nz for guidance.
Customer experiences
Positive feedback
Users commonly praise Digestiplan’s user-friendly interface, recipe variety and personalised meal options.
Many customers appreciate the practical meal planning tools and the variety of recipes offered.
Negative feedback
Frequently reported issues include unexpected recurring charges, difficulty obtaining refunds, and confusing navigation or pressure-filled upsell screens.
There are isolated reports of promised refunds not being received after extended waits.
Balanced takeaway
Overall, experiences vary: the product is well-regarded for content but some users report friction with billing and refund processes.
Documenting purchases and keeping correspondence helps if disputes arise.
Documentation checklist
What to collect before contacting support
- Account email and username used with Digestiplan.
- Date of purchase, billing receipts, and billing platform (web, Apple, Google Play).
- Screenshots of subscription pages, charges on bank statements, and any cancellation attempts.
What to include in your refund request
- Clear request for refund or cancellation with order ID if available.
- Supporting evidence: screenshots, dates, and a short timeline of events.
- Preferred resolution (refund, partial refund, or account credit).
Common mistakes
Failing to check purchase platform
A common error is attempting to cancel via the Digestiplan web app when the subscription was purchased through the App Store or Google Play.
If the subscription was billed by Apple or Google, cancellation and refund requests must generally be handled through those platforms.
Not saving confirmation or receipts
Many disputes become harder to resolve because customers did not keep receipts, confirmation emails, or screenshots of cancellation attempts.
Always save confirmation emails and take screenshots of the cancellation flow and any error messages.
Comparative recap
Quick comparison of cancellation routes
| Channel | How to cancel | Refund route | Recommended action |
|---|---|---|---|
| Web (digestiplan.com) | Manage Subscription in profile at app.digestiplan.com | Request via [email protected]; discretionary review | Cancel in-app and email support with evidence |
| App Store (iOS) | Cancel via Apple subscription settings or Apple Support | Apple handles refunds via its process | Use Apple subscription management and request refunds from Apple |
| Google Play (Android) | Cancel via Google Play subscriptions or Google Support | Google Play handles refunds via its process | Use Google Play settings and contact Google for refund requests |
After cancelling
Verify cancellation
Check for a cancellation confirmation email or an in-app confirmation message to ensure the subscription will not renew.
Keep a screenshot or saved copy of any confirmation for your records.
Follow-up actions
- If you need a refund, email [email protected] with your evidence and order details.
- If you purchased via App Store or Google Play, follow refund procedures at Apple refunds or Google Play refunds.
Helpful consumer resources
- New Zealand consumer guidance: consumerprotection.govt.nz
- Guidance on disputing card charges and chargebacks: contact your bank or card issuer directly.
Address
Postal address for cancellations
No New Zealand postal address for Digestiplan cancellation was found in the materials reviewed.
Cancellations should be managed online via the app or by contacting support by email.
Support contact details
Email: [email protected]
Web app: app.digestiplan.com
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Harper Davies
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Digestiplan subscription via the web app, sign in at app.digestiplan.com, go to your account settings, select 'Manage Subscription', and follow the on-screen instructions to confirm your cancellation.
If you subscribed through the App Store, you can cancel your Digestiplan subscription by going to your device settings, accessing Apple subscription management, and following the instructions there. Remember to keep proof of your cancellation.
After you cancel your Digestiplan subscription, you will retain access to your account until the end of the current billing period. Ensure you check your confirmation message for details.
Refund eligibility for your Digestiplan subscription depends on the circumstances. You can request a refund by emailing [email protected], but note that refunds are discretionary and assessed on a case-by-case basis.
Your account data is typically retained after cancellation unless you request deletion. If you want to keep your data, do not delete your account, and contact support if you need assistance.