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I hereby notify you of my decision to terminate the contract relating to the Fastic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Fastic: Easy Method
What is Fastic
Overview
Fastic is a mobile app and web service that supports intermittent fasting, tracking, and related health habits.
It offers a paid "Fastic Plus" subscription with additional features such as meal scanning, educational content, and reminders.
Main features
Core features include fasting timers, water and step tracking, calorie and macro tracking, recipes, and motivational challenges.
Some features (for example AI-powered meal scanning) are part of the paid tier and may be highlighted in promotional material.
How to cancel Fastic
Web (Fastic site and website purchases)
- Go to the Fastic website or open the app and sign in to your account.
- Cancel via the account/subscription settings or email info@fastic.com with your user details.
- Cancellation via the website/app takes effect at the end of the current term; see the terms for notice and pro‑rata rules.
- More info: Fastic Terms.
Apple App Store (iOS)
- Open your device Settings or the App Store app and go to your Apple ID > Subscriptions.
- Find Fastic and cancel at least 24 hours before the next renewal.
- Alternatively, use in‑app profile settings that link to your Apple subscription controls.
- App Store info: Fastic on the App Store.
Google Play Store (Android)
- Open the Google Play Store app and tap Menu > Subscriptions.
- Select Fastic and choose Cancel; do this at least 24 hours before the next billing date.
- Follow any on‑screen steps to confirm cancellation.
- Guidance: Cancel via Google Play.
PayPal purchases
- If you purchased on the Fastic website using PayPal, cancel via your PayPal account.
- In PayPal go to Settings > Payments > Manage automatic payments and cancel the Fastic agreement.
- Contact Fastic support if you need assistance after cancelling via PayPal.
What happens when you cancel
Access and features
When you cancel, you typically keep access to Fastic Plus features until the end of the current billing period.
After the subscription period ends, paid features are removed and your account reverts to the free tier.
Billing and renewal
Auto‑renewal stops after cancellation; no further charges are made once the current term expires.
For website subscriptions, Fastic’s terms include pro‑rata refunds if terminated with appropriate notice in some cases.
Will I get a refund?
14‑day "Feel Good Guarantee"
Fastic offers a voluntary 14‑day "Feel Good Guarantee" for full refunds if you request within 14 days of signing up.
This is a company policy that sits alongside platform rules; it covers website purchases when applicable.
Details: Fastic Feel Good Guarantee.
Platform‑specific refund rules
- App Store (Apple): refunds must be requested through Apple Support and follow Apple’s refund process.
- Google Play: refunds are handled by Google Play support and follow Google’s rules.
- Website purchases: email info@fastic.com with your user ID, email, and receipt to request a refund.
- Per Fastic terms, prepaid amounts may be refunded pro‑rata if the subscription is terminated by Fastic or the user with required notice.
Fastic plans and pricing
Plan overview
Fastic sells recurring subscription plans that unlock Fastic Plus features across platforms.
Exact prices depend on the purchase platform and local currency and may vary over time.
Table of common plans
| Plan | Period | Price (NZ) | Features |
|---|---|---|---|
| Monthly | 1 month | Varies by platform/currency | Fastic Plus features |
| Short term | 3 months | Varies by platform/currency | Fastic Plus features |
| Annual | 12 months | Varies by platform/currency | Fastic Plus features |
Note: App Store listings may show USD for New Zealand users. Review‑based NZD prices found online are estimates and not official.
Your consumer rights in New Zealand
Right to withdraw
In New Zealand, consumers generally have rights relating to digital subscriptions including consideration of a withdrawal period for online purchases.
Where services have started with informed consent, the right to cancel without charge may be affected.
How Fastic complies
Fastic voluntarily offers a 14‑day refund policy for new subscriptions and provides clear cancellation paths.
Remember that App Store and Google Play purchases are governed by Apple/Google terms and their refund procedures.
Customer experiences
Positive feedback
- Users report the app is user‑friendly, combining fasting, water, steps and nutrition tracking in one place.
- AI‑powered meal scanning and educational content are praised for convenience and value.
- Motivational reminders, challenges and recipes help users stay on track.
Negative feedback
- Some users say subscription pricing felt higher than expected or was unclear after influencer promotions.
- There are reports of difficulty cancelling and isolated poor customer‑service experiences.
- Technical issues have been reported such as data entry errors and limited micronutrient tracking.
Documentation checklist
Before cancelling
- Know where you purchased the subscription (App Store, Google Play, PayPal, or Fastic website).
- Locate the account email, user ID, and the receipt or proof of purchase.
- Check the next billing date so you cancel at least 24 hours before renewal if required.
If requesting a refund
- Include your user ID, account email, and the payment receipt when emailing info@fastic.com.
- For App Store or Google Play purchases, follow the platform refund request process and keep confirmation screenshots.
- Keep copies of any support correspondence and transaction IDs for reference.
Common mistakes
Cancelling in the wrong place
A common error is attempting to cancel through Fastic when the subscription was purchased via Apple or Google.
If you bought through the App Store or Google Play you must cancel via that platform’s subscription settings.
Timing and auto‑renewals
Waiting until after the renewal date can result in another charge; many platforms require cancellation at least 24 hours before renewal.
Always check the next billing date and cancel early enough to avoid unintended renewals.
Comparative recap
Quick comparison
| Platform | How to cancel | How refunds are handled | Notes |
|---|---|---|---|
| Web (Fastic site) | Cancel in account settings or email info@fastic.com | Refunds handled by Fastic; 14‑day guarantee and pro‑rata rules may apply | Cancellation takes effect at period end; see terms |
| Apple App Store (iOS) | Cancel via Apple ID > Subscriptions or in‑app profile link | Request refund through Apple Support | Must cancel at least 24 hours before renewal |
| Google Play Store (Android) | Cancel via Google Play > Subscriptions | Request refund through Google Play support | Must cancel at least 24 hours before renewal |
| PayPal (website purchase) | Cancel in PayPal under Manage automatic payments | Refunds handled by Fastic for website purchases; PayPal controls payment method | Cancel the automatic payment agreement in PayPal |
After cancelling
What to check
Verify the cancellation in your account or the platform subscription settings and keep confirmation screenshots.
Confirm the date when paid access will end and whether any pro‑rata refund applies.
Help and support
- Contact Fastic: info@fastic.com.
- Fastic terms and feel‑good guarantee: Terms and Feel Good Guarantee.
- App Store purchases: use Apple support for the App Store listing.
- Google Play guidance: Google Play cancellation help.
Address
Postal address
Fastic GmbH, Pappelallee 78/79, 10437 Berlin, Germany.
This is the registered postal address; use it if you need to send a formal withdrawal notice by post.
Email and contact
Primary contact for cancellations and refunds: info@fastic.com.
For platform purchases, use Apple or Google support channels as refunds are subject to their policies.