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Cancel FEMOMETER
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Cancellation service #1 in New Zealand
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I hereby notify you of my decision to terminate the contract relating to the Femometer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Femometer: Easy Method
What is Femometer
Product and service overview
Femometer provides fertility-tracking products (thermometers, test strips, wearable devices) and a companion app with premium (Prime) subscription features.
The service combines hardware, test kits and a paid app subscription to help users track fertility, pregnancy tests and basal body temperature.
How Femometer is offered in New Zealand
Femometer devices and subscriptions are available to New Zealand customers through the Femometer website, the Apple App Store (iPhone) and Google Play (Android).
Some features and support options depend on where you purchased the product or subscription (App Store, Google Play, or direct on Femometer’s website).
How to cancel Femometer
Cancel subscription purchased via iPhone (App Store)
- Open the Settings app on your iPhone and tap your name (Apple ID).
- Tap Subscriptions, find Femometer Prime and choose Cancel Subscription.
- Femometer cannot cancel App Store subscriptions for you; the subscription stays active until the end of the current billing period.
Cancel subscription purchased via Google Play (Android)
- Open the Google Play Store app and tap Menu (three lines) → Subscriptions.
- Select the Femometer subscription and tap Cancel subscription.
- Cancel at least 24 hours before your next billing cycle to avoid being charged for the next period.
Cancel direct subscription (bought on Femometer website)
- Email Femometer support at support@femometer.com.
- Use the subject line "Membership Cancellation" and include the email address associated with your Femometer account.
What happens when you cancel
Access after cancellation
If you cancel a subscription purchased through the App Store or Google Play, you generally retain access until the end of the current paid billing period.
For direct subscriptions, access end dates may vary; you should confirm the end date when you receive the support confirmation email.
Renewals and billing
Cancelling stops future automatic renewals; it does not usually produce a pro-rata refund for the current period under Femometer’s subscription policy.
For App Store or Google Play purchases, billing and cancellations are managed by Apple or Google respectively, not by Femometer.
Account data
Account and app data handling is governed by Femometer’s privacy policy; contact support for specifics about data retention or deletion.
When cancelling, request confirmation from Femometer or your store (Apple/Google) if you need account data removed.
Will I get a refund?
Femometer subscription refund policy
Femometer Prime subscription terms state they do not provide refunds, credits for partially used subscriptions, or refunds due to dissatisfaction.
That policy applies to subscriptions purchased directly through Femometer and to any statements the company makes about refunds.
Product returns and exceptions
- Femometer’s product return policy (website purchases) offers a 30-day full refund window for first-time buyers; shipping reimbursement varies by region.
- There is a 30-day return policy for faulty or incorrect orders; refunds for repeat purchases generally do not include shipping unless the item is faulty.
How this interacts with store providers
For subscriptions handled by Apple or Google Play, refunds and billing disputes are processed through Apple/Google, not Femometer.
Check Apple or Google Play help pages for the refund request process for app-store purchases.
Femometer plans and pricing
NZ App Store subscription pricing
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Subscription (App Store NZ) | NZ$14.49 | Monthly | Access to full app features via subscription |
| Subscription (App Store NZ) | NZ$29.49 | Quarterly | Access to full app features via subscription |
| Subscription (App Store NZ) | NZ$77.99 | Yearly | Access to full app features via subscription |
Notes on pricing
These prices are taken from the New Zealand App Store listing and reflect local NZD pricing as of late 2025.
Actual prices in the app stores may change; always check the App Store or Google Play listing before purchasing.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, consumers are entitled to remedies (refund, repair, replacement) if goods are faulty, not of acceptable quality, not fit for purpose, or do not match their description.
Businesses cannot contract out of CGA rights; return policies that attempt to remove these rights may be unlawful.
Fair Trading and return policies
- No-refund or strict "change of mind" clauses may mislead consumers and risk breaching the Fair Trading Act if they override statutory rights.
- If a product is faulty, the retailer is generally responsible for postage costs to return the item when the fault is theirs.
How to rely on your rights
If you believe your CGA rights apply, contact Femometer and, if unresolved, consider contacting consumer protection authorities for advice.
Useful government resources are included in the After cancelling section below.
Customer experiences
Positive feedback
- Reviewers on Ubuy NZ report the Femometer Basal Body Thermometer as accurate, easy to use, quiet and useful for natural family planning.
- The Femometer 40 ovulation & pregnancy test strips kit has been praised for high sensitivity, accuracy and app integration.
Negative feedback
- Global reviews include reports of durability issues (e.g., ring cracking) and slow or unsatisfactory customer service responses.
- Other reported problems include sync issues, poor battery life, limited device responsiveness, app feature gaps, Bluetooth problems and shipping delays.
Balanced takeaway
Many users find the devices and test kits effective, but some experience hardware, connectivity or support issues.
Keep evidence (photos, logs, purchase receipts) if you need to make a warranty or CGA claim.
Documentation checklist
What to have ready when cancelling
- Purchase proof (receipt, order number, App Store/Google Play purchase record).
- Account email address and username used with Femometer.
- Subscription identification (App Store or Google Play receipt) for store-based purchases.
What to have ready for refunds or CGA claims
- Photos or videos showing faults, damage, or incorrect items.
- Communication records with Femometer support (emails, support ticket IDs).
- Tracking numbers for shipped returns and any courier receipts.
Common mistakes
Assuming Femometer can cancel store subscriptions
A common error is expecting Femometer to cancel App Store or Google Play subscriptions for you.
Apple and Google manage those subscriptions; you must cancel through your Apple ID or Google Play account.
Missing the cancellation window
Failing to cancel in time (e.g., not allowing the 24-hour buffer for Google Play) can result in an unwanted renewal charge.
Always cancel at least one full day before the renewal date for store subscriptions to be safe.
Not keeping proof of purchase
Not saving receipts, screenshots of subscriptions or support emails makes refunds, returns or CGA claims harder to pursue.
Save confirmation emails and store receipts until any potential dispute is resolved.
Comparative recap
Quick comparison of cancellation routes
| Topic | What Femometer/Store says | New Zealand consumer position |
|---|---|---|
| App Store (iPhone) cancellation | Cancel via Apple ID settings; Femometer cannot cancel for you. | Apple manages billing; consumers retain CGA rights for faulty goods. |
| Google Play (Android) cancellation | Cancel in Google Play → Subscriptions; allow 24+ hours before renewal. | Google manages billing; CGA still applies to faulty products sold in NZ. |
| Direct website subscription cancellation | Email support@femometer.com with "Membership Cancellation". | Femometer must comply with NZ consumer laws for goods purchased in NZ; contact authorities if rights are denied. |
| Refunds | Femometer states no refunds for subscriptions; product returns have a 30-day policy for first-time buyers and faults. | CGA may still require remedies (repair, replacement, refund) for faulty goods despite seller policies. |
After cancelling
Confirm cancellation and keep records
After cancelling, save confirmation emails, screenshots and any cancellation IDs from Apple, Google Play or Femometer support.
These records are important if you later dispute a charge or require proof for a consumer claim.
Useful links and contacts
- Apple: view, change or cancel subscriptions (NZ)
- Google Play: manage subscriptions
- Consumer Protection (New Zealand)
- Femometer support email: support@femometer.com
Address
Corporate address for correspondence
Femometer
100 Overlook Center FL 2, Princeton, NJ 08540, USA
Notes on using the address
Femometer does not appear to have a separate cancellation postal address for New Zealand; use the U.S. corporate address for formal correspondence if required.
When contacting from NZ about consumer rights, also consider copying relevant consumer protection authorities if your issue is unresolved.